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Can you bribe AI for better answers? ???? LLM enthusiast Theia Vogel tested this by offering #ChatGPT a tip for improved coding answers. The result? It worked! The more she "tipped," the more detailed the responses got. At $200, ChatGPT even shared bonus insights on speeding up AI model training—though AI could not accept payments. This raises interesting questions: Can we incentivize AI for better collaboration? ?? Are there ethical boundaries to consider? ??♂? What does the future hold for AI-human partnerships? ?? Share your thoughts in the comments. ??

It's that time (and our favorite) of the year ?? Our latest Customer Service Benchmark Report is here, packed with key performance metrics, the impact of AI, actionable insights, and even a handy worksheet for #CX managers! ?? The report is up for grabs from the comments ??

ICYMI: We had a great time at the Gartner IT Symposium/Xpo? Gold Coast, Australia.?? Thank you to everyone who made the event a success and joined our fireside chat with Zack Chisholm, CIO of Bega Cheese Limited, and Brent Stafford, Executive Director of Directed Technologies. #GartnerSYM #Gartner #DigitalTransformation

With Freshservice’s self-service knowledge base, SSA - S?o Salvador Alimentos, a leading Brazilian food producer, empowered its growing workforce of 8,000+ employees. The result? A 16% boost in SLA response times, meeting the business's evolving needs. Read the full story: https://bit.ly/3B3cdiz Marcos Aurélio do Amaral Junior #ITSM

Empathy at scale is no longer a dream but a reality with AI-powered sentiment analysis. ?? ?? Here's what Sandie Overtveld, our senior vice president (APJ and MEA), has to say about how AI chatbots are creating rich feedback loops and optimizing processes. ?? via UpTech Media

Life’s too short for manual data entry! ?? Now, LinkedIn Lead Gen Forms automatically sync with Freshsales CRM so your sales team can start nurturing prospects instantly—no more manual work! ???? Do you use LinkedIn Lead Gen Forms? Let us know how they’ve worked for your team, or if you're considering them! ??

A Texas-sized operation requires a Texas-sized solution. That’s why Texas A&M University chose Freshservice to manage game day logistics, resulting in a 30% faster ticket resolution time. Find out how Freshworks refreshingly simple EX solutions can help your business: https://bit.ly/3XnKvEE

Leaders need to look at their people not just as employees but as their internal customers. ?? Our Head of Customer Experience Advisory, Malcolm Koh, has studied the relationship between CX and EX for over two decades across various industries, from ?? airlines to ?? banking. ? TLDR: EX really does impact CX. Head to the comments to read his full conversation and learn to deliver success on both sides ??

Managing 48,000+ contacts across 150 countries is no small feat! ?? Watch how Neeyamo, a leading global payroll provider, simplified global operations and cut report time by 40% with Freshsales: https://bit.ly/3B0g3sJ