Time matters to your guests—and even small delays add up. Research shows guests in Quick Service Restaurants (QSR) typically expect orders within 4–6 minutes. Exceeding this expectation by as little as 20–30% (just about one extra minute!) can significantly decrease customer satisfaction, leading to fewer repeat visits, lower check sizes, and smaller tips. To improve speed of service, start by clearly communicating expectations. Guests tolerate delays better when they're informed upfront or proactively updated during busy shifts. By setting clear expectations and managing communication well, restaurants see improved guest satisfaction even when busy. Interested in exploring more actionable insights to streamline your restaurant operations? Join our live webinar "Why Speed of Service Matters" on April 2nd at 10 AM CT, covering strategies to tackle operational bottlenecks, enhance staff communication, and leverage data for faster, more consistent service. ?? Reserve your spot here: https://hubs.la/Q03czVqw0 #OperationalEfficiency #SpeedOfService #RestaurantManagement #HospitalityInsights #Webinar
Fresh
软件开发
Nashville,Tennessee 3,358 位关注者
A kitchen display system to streamline your kitchen, improve speed of service, and deliver exceptional guest experiences
关于我们
Fresh Technology is dedicated to helping restaurant operators succeed through implementing innovative technology. Our flagship product, Fresh KDS, is an affordable, lightweight kitchen display system that can replace paper tickets and instantly improve speed of service for restaurants of all sizes and service models. We believe in simple, intuitive software designed for kitchen usability first. We know that kitchens are dynamic and fast-paced, which is why we are building the first KDS that learns and adapts based on the conditions in the kitchen.
- 网站
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https://www.fresh.technology
Fresh 的外部链接
- 所属行业
- 软件开发
- 规模
- 11-50 人
- 总部
- Nashville,Tennessee
- 类型
- 私人持股
- 创立
- 2003
- 领域
- Hospitality、Restaurant Management Systems、Front of House、Back of House、Digital Ordering、Restaurant Software、Kitchen Display System、Technology、Employee Management和Managed Services
地点
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主要
3212 West End Ave
US,Tennessee,Nashville,37203
Fresh 员工
动态
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Speed of service is more than a convenience—it directly influences guest satisfaction, revenue, and restaurant reputation. According to recent industry research, exceeding customer wait-time expectations by just 20–30% can lead to significantly reduced customer satisfaction, fewer repeat visits, and lower overall revenue. Restaurant operators know the value of consistency, but achieving it during peak hours can be challenging. Our free live webinar, "Why Speed of Service Matters," on April 2nd at 10 AM CT, will cover practical strategies to help streamline operations. We'll discuss how to identify and resolve operational bottlenecks, improve communication between kitchen staff and front-of-house teams, and implement data-driven approaches to enhance service consistency. This is your chance to learn how top-performing restaurants optimize speed and reliability to retain more guests and maximize profits. ?? Register now: https://hubs.la/Q03czW1t0 #SpeedOfService #OperationalEfficiency #RestaurantManagement #CustomerExperience #Webinar
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Fresh 转发了
We’re thrilled to announce Peblla’s strategic partnership with Fresh KDS and the joint release of our first Kitchen Display System (KDS) product. With this collaboration, we are bringing seamless, AI-powered kitchen management to restaurants, empowering them with: 1. Faster order processing 2. Enhanced kitchen efficiency 3. Seamless POS integration At Peblla, we are committed to revolutionizing restaurant operations with smart, innovative solutions. This partnership is another step toward making restaurant technology more connected, efficient, and profitable for businesses of all sizes. Read the full announcement here: https://lnkd.in/gN5X-TdJ #Peblla #FreshKDS #RestaurantTech #KDS #KitchenEfficiency #Innovation #Partnership #Fresh #KitchenDisplaySystem
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We're #hiring for a full stack lead software engineer
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We're #hiring for a marketing manager role at Fresh KDS. Check out the link for more details.
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We're #hiring a growth product manager to execute Fresh KDS's PLG strategy. This is a fantastic opportunity to work with a talented team and see the impact of your work in the exciting restaurant tech industry. Know anyone who is interested?
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Fresh 转发了
Fancy a bevy together? The National Restaurant Association Show is less than two weeks away (!!) and we'd love to meet you. We're hosting VIP events with our partners on Sunday, May 19th: ?? Square Booth Happy Hour from 3-5 PM Clink glasses with us, Square, and Chowly at Booth 5821. Sip and socialize with our teams to learn more about how technology can help you achieve restaurant profitability. RSVP for Square's Happy Hour here: https://lnkd.in/g8iQnvDg ?? Hospitality Boat Tour from 1-3 PM Cruise with us, Fresh , MarginEdge, and Square on Chicago’s First Lady Boat Tour on the river. Connect with industry leaders while taking in the views. (Snacks by Harry’s Caray’s can’t hurt either.) Want to get on the deck? Reach out to your rep! Can't make it to either? Drop by Booth #5977 on the NRA show floor. Let's chat!
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Fresh 转发了
“It would be weird to work in a restaurant and not completely lose your mind.” - Sydney, The Bear ?? With TouchBistro KDS, you can seamlessly bridge the gap between your front and back of house teams by ensuring orders are sent from POS to prep in seconds. No more missed or mistaken chits, just your entire team working in unison, keeping the chaos (and their minds) at bay. ???? Speak to our team to see if the TouchBistro Kitchen Display system is a good fit for your business. Learn more about our KDS solution: https://bit.ly/3TX6y4M
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