FreeClimb

The dismantlement of the Consumer Financial Protection Bureau (CFPB) may expose consumers to unfair or deceptive financial practices like fraud. Without a central body to handle complaints and enforce regulations, contact centers and financial institutions will face both opportunities and challenges. Learn how to navigate a post-CFPB world while maintaining trust and integrity in our 30-minute webinar on Wednesday, March 26th at 1 p.m. CDT: https://lnkd.in/gUtCg-7i #CFPB #TechStrategy #RiskManagement #CX #ContactCenter #CCWDigital #CCW

We had an incredible time at the CCW Executive Exchange in Austin! A huge thank you to everyone who visited our booth and joined our MasterClass led by John Parkinson on maximizing the potential of AI. We can't wait to continue the conversation at our next event. ?? ? If you missed us in Austin, we’ve got plenty more exciting opportunities coming up. Check out our upcoming events and join us at a future session: https://lnkd.in/gGBH6YRC ? #CCWAustin #CustomerEngagement #FreeClimb #Networking #MasterClass #Events

The dismantlement of the Consumer Financial Protection Bureau (CFPB) may expose consumers to unfair or deceptive financial practices like fraud. Without a central body to handle complaints and enforce regulations, contact centers and financial institutions will face both opportunities and challenges. Learn how to navigate a post-CFPB world while maintaining trust and integrity in our 30-minute webinar on Wednesday, March 26th at 1 p.m. CDT: https://lnkd.in/gUtCg-7i #CFPB #TechStrategy #RiskManagement #CX #ContactCenter #CCWDigital #CCW

In celebration of #WomensHistoryMonth, we’re proud to spotlight our Product Manager, Sarah Swartz, who was recently featured in a Built In article for her role in shaping Prosodica and driving success for our customers! With a sharp vision for business goals, Sarah is a bridge between teams and helps propel product development to new heights. ?? ? Read more about Sarah’s impact in the tech industry here: https://lnkd.in/gUn6cXZY #InternationalWomensMonth #WomenInTech #Innovation

Big news! ?? Prosodica, our AI-powered speech analytics platform, has been recognized in the Customer Management Practice Research Prism for Customer Analytics! This recognition as an up-and-coming provider is a testament to the innovation and trusted capabilities we bring to a competitive market. We're excited for what’s to come. #CustomerManagementPractice #CMPResearchPrism #CustomerAnalytics #InteractionAnalytics #AllinCX #Innovation

With 45+ years of tech innovation and recognition as one of Computerworld’s 100 IT Leaders, our Senior Director, Emerging Technologies, John Parkinson, is sharing how to unlock the full potential of AI. Don't miss his exclusive masterclass at Customer Contact Week Austin, "Your AI Might Be Helpful but It’s Not That Intelligent (Yet)," on Thursday, March 13th at 11:35 a.m. Discover practical strategies to make smarter decisions, streamline operations, and cut costs with AI. Learn more: https://lnkd.in/gCYsYfNu #CCW #CCWAustin #CustomerContactWeek #AI #Innovation #Technology

Whether you were drawn in by our zero-config speech analytics, adaptive call routing solutions, low-code/no-code tools, or Maggie the Goat, we had a great time connecting with so many of you at Customer Contact Week Orlando! ?? Missed us at the event? No problem! We'd love to chat and show you how our CX solutions can be personalized to your business needs. #CCW #CCWOrlando #CX #CustomerCare #ConversationalAl #ContactCenter

It’s #WomenInSTEMDay, and we’re highlighting the importance of varied backgrounds and unique perspectives in developing more inclusive, ethical, and accurate AI systems and software technology that serve everyone. Meet some of our incredible data scientists, designers, and product managers who are actively driving innovation here at FreeClimb and delivering success for our customers.??? #WomenInSTEM #InternationalWomenInScienceDay #WomenInTech #AIDevelopment

From predictive speech analytics to scalable AI platforms, FreeClimb has everything your contact center needs to not only delight customers but make life easier for your team. Join us at Customer Contact Week Orlando, Booth #204, to see first-hand how our full-stack platform is helping businesses deliver seamless, interconnected customer experiences.??? #CCWOrlando #CX #CustomerCare #ConversationalAI #ContactCenter #virtualagents

From predictive speech analytics to scalable AI platforms, FreeClimb has everything your contact center needs to not only delight customers but make life easier for your team. Join us at Customer Contact Week Orlando, Booth #204, to see first-hand how our full-stack platform is helping businesses deliver seamless, interconnected customer experiences.??? #CCWOrlando #CX #CustomerCare #ConversationalAI #ContactCenter #virtualagents