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Reposting this reflection from our CEO Andrew Hamilton because we couldn't agree more. We're seeing firsthand how this shift in thinking leads to better outcomes for everyone involved. The compassionate offboarding When is helping organizations achieve isn't just a trend - it's a recognition that every career transition is a human moment that deserves care and attention. Every day, our team witnesses the impact of this. When employers treat offboarding with the same level of support as onboarding: ? Departing employees find better coverage options ? A positive company culture endures? ? Companies maintain more stable insurance rates ? The entire exit process becomes more human Special thanks to Andy for reminding us what really matters - helping people navigate one of life's most challenging transitions with dignity and consideration.

?? Open Enrollment is more than just an HR deadline - it's your opportunity to make health insurance work better for you. The rising cost of healthcare has made choosing the right insurance plan more critical than ever. Many people rush through their selections, potentially missing out on plans that could better serve their needs and budget. At When, we're seeing exiting employees save on premiums by using our platform to find more cost-effective coverage options. Key things to consider: ?? Have your healthcare needs changed since last year? ?? Are you fully aware of all available plan options? ?? Could you be overpaying for coverage you don't need? When is on a mission to demystify the confusing health insurance landscape, making it easy for users to find, compare, and enroll in a new plan. Whether you're staying with your current employer or planning a career move, understanding your options is crucial. This year, we've helped countless professionals find more cost-effective coverage without compromising on quality. ?? Pro tip: Don't wait until the last minute. Take time to review your health insurance options. #ReadyforWhen #OpenEnrollment #HealthInsruance #EmployeeBenefits #HRTech #COBRA

Ever felt like your company's offboarding process doesn't quite live up to its potential? When's CEO Andrew Hamilton wrote an article in Health Tech Digital that dives deep into the "offboarding disconnect," where good intentions fall short of a truly positive employee experience. This insightful read explores the challenges and offers practical tips to improve your offboarding strategy. Let's chat in the comments! Have you encountered any offboarding hiccups? What are your best practices for a smooth transition? #ReadyforWhen #Offboarding #EmployeeExits #WorkPlaceCulture #COBRA

“Treat employees with respect.”What does that mean to a company that posted profits and still laid off 4% of their workforce? I’ve been through a layoff where the company treated impacted employees with respect. That respect is an email, PDF and a COBRA letter. Respect doesn’t help you find affordable health insurance. Respect doesn’t answer your phone calls and emails. Respect doesn’t help prepare you for a long, tenuous job search. Respect doesn’t go a long way if it’s not the support and solutions a person truly needs to manage a job transition. It’s time for companies to rethink the end of the employee lifecycle and focus on what employees truly need during a difficult job transition. #readyforwhen #layoffs #healthinsurance #jobtransition

When's Co-Founders Andrew Hamilton and Daniel Wertheimer just wrapped up an inspiring week at Corporate Wellness Institute, where industry leaders gathered to explore how employee wellness drives business success. A highlight was Andy sharing the stage with Stacie Amorose from West Monroe to discuss the often-overlooked aspect of employee wellness: the exit experience. While much attention is paid to wellness programs for active employees, we explored why support shouldn't end right before a goodbye. The reality is clear: traditional offboarding isn't just outdated—it's expensive. COBRA participants typically cost 3x more than active employees, yet companies continue to default to this option. Their discussion focused on how modernizing offboarding isn't just about cost savings—it's about maintaining a culture of care that extends beyond employment. In a conference centered on 'Fueling Business Success through Health and Engagement,' it was powerful to see recognition that employee well-being must include transition support. After all, how we treat departing employees speaks volumes about our commitment to wellness at every stage. Appreciation to International Performance Management Institute (IPMI) for facilitating this incredible event and creating a space for conversations like these. The enthusiasm around wellness and the interest in offboarding shows that companies are ready for change—one that benefits both their bottom line and their people. #ReadyforWhen #Offboarding #CorporateWellnessInstitute #CWI2024 #EmployeeWellness

When's Co-founders Andrew Hamilton and Daniel Wertheimer had the privilege of joining fellow executives to discuss innovative ways PEOs can expand their service offerings and drive revenue growth at Pro Software Training Camp this week. Thank you to the Pro Software team for hosting such an engaging event. The conversations around evolving PEO solutions were incredibly valuable, especially as we tackle rising healthcare costs in 2024. At When, we're helping PEOs shield their clients from high-cost COBRA claims while providing better support for transitioning employees. Special shoutout to Geoffrey Vandal from MetLife and John Alden with Equifax for the insightful discussion on expanding PEO offerings. Looking forward to continuing these conversations and helping more PEOs transform how they handle rising costs.

This story highlights a concerning survey outcome from 2000 workers, indicating that 42% feel their employer doesn't prioritize their health or that of their colleagues. Additionally, 48% of respondents struggle to cover unplanned expenses exceeding $100. These statistics shed light on the challenges many individuals face in the workplace, emphasizing the importance of supportive solutions for employee health, even at the end of the employee lifecycle. #ReadyforWhen #FinancialSecurity #healthinsurance #cobra

Get back to the office or get a new job mandates are on the rise. Is your company adopting a Return to Office (RTO) policy like Starbucks? Dealing with potential high exit volumes can strain HR teams. How can you safeguard your company's brand and reputation during this transition? And what implications does COBRA coverage have on your health insurance plan as employees depart? When can help. #ReturnToOffice #HRChallenges #CompanyReputation #COBRACoverage

The gap between expectation and reality in layoff support can be shocking. According to the LHH Outplacement and Career Mobility 2024 Trends Report, HR departments may believe they’re offering ample assistance, yet this often falls far short for those affected. Having experienced a layoff firsthand, I can attest that the perceived versus actual support gap is real—and disappointing. This isn’t due to a lack of empathy or effort by HR teams, but rather an issue of technology and service delivery. Imagine if onboarding were handled like offboarding: “Here’s a PDF with some phone numbers, emails, and website links. Good luck enrolling in health insurance and voluntary benefits!” That’s why we built When—to bridge the gap between compassion and the actual delivery of essential services for employees in transition. Our platform extends HR’s offboarding process, pairing technology with a dedicated concierge service to guide employees through complex choices like health insurance, financial planning, and outplacement. Last impressions matter just as much as first ones. When offboarding is done right, it leaves a lasting positive impact on workers during a crucial time in their lives. #offboarding #readyforwhen #outplacement #healthinsurance #layoffs

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