Design in Healthcare | Leadership | Innovation for Health and the Care Economy
Designing software layouts is the easy part. Anyone can draw wireframes or play around in Figma. What's the hard part? ???? Understanding why the software needs to exist. Like, REALLY understanding. ???? Mapping the people directly or indirectly impacted by its use and how it could, does, or does not benefit them. ???? Mapping the system in which it must exist, including data flows, money movement, regulatory requirements, technology integrations, reporting demands, and other dependencies and requirements. ???? Figuring out what's most important to whom and why (and then navigating all the competing priorities). ???? Capturing what success looks and feels like to everyone. ???? Filtering all that through the lens of the company's business. Then reframing the problem(s) and solving for THAT. Software design is a garbage-in-garbage-out model. If it's not well-informed, you'll end up with a product that misses the mark. Might as well spend the time up front to make sure it's done right. #experiencedesign #userresearch #strategy