We're thrilled to share that Gerald R. Ford International Airport (GRR) has been selected by Airports Council International - North America for the 2024 Peggy G. Hereford Award for Overall Excellence in Airport Marketing, Communications, and Customer Experience! ??
This prestigious award recognizes the airport that achieves the most first-place wins and honorable mentions across all categories at the annual ACI-NA Excellence in Airport Marketing, Communications, and Customer Experience Awards gala. It celebrates creativity, effectiveness in reaching audiences, and the overall impact of an airport’s marketing and public relations efforts.
Named after Peggy G. Hereford, a pioneering leader in aviation public relations, this accolade reflects her commitment to capturing the energy of aviation and sharing it with the world—a mission we strive to uphold at GRR.
With so many talented individuals in the aviation industry, bringing this award home to West Michigan means a great deal to us. It is a testament not only to our hard work but also to our vision of enhancing the passenger experience and fostering a strong sense of community.
In addition to the highest overall award, GRR received first place in the following categories: Print Communications, Annual Reports, Overall Marketing Programs in the Small Airports category, and Community Education and Outreach.
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