five stars - fan experience

They say if you love what you do, you’ll never work a day in your life. I can confirm it is true ????????? So much fun being a panelist at SVB LIVE leading a dynamic discussion on the fan experience journey. Joined by a fantastic team of industry experts Claire Harkness Ben Phillips Scott Cullimore Cassandra Calleja If you’re looking to elevate your fan experience with a strong return on your investment - elevating your fans experience ?? boosting commercial success ?? brand perception ???? workforce engagement ??and market leadership ?? let’s chat. Congrats to everyone at SVB LIVE Katie McIntyre for an incredible event. #fanexperience #strategy #customerservice #fanservices #guestexperience #fanexperiencespecialists

Thrilled to be panelists at SVB LIVE ??leading a dynamic discussion on the fan experience journey and how our strategies elevate across each touch point ?????????? If you’re looking to elevate your fan experience with a strong return on your investment - elevating your fans experience ?? boosting commercial success ?? brand perception ???? workforce engagement ??and market leadership ?? We’d love to hear from you. Let’s achieve five stars. Together. We operate globally ??????? A big thanks to Cassandra Calleja and Katie McIntyre for the invitation and for putting on such a great event ?? ?? ??Croke Park ??? www.thefivestars.co.uk [email protected] #fanexperience #workforceexperience

????? Thrilled to be contributing to this very important topic ?? Excited to discuss how safety and fan experience go hand in hand!

Thrilled to be attending the Saudi Event Show next week ???? It’s always great to be back in the Middle East, having previously worked in Doha, Qatar ???? for FIFA World Cup 2022 ? I’ll also be spending a few days in Dubai ???? from 13th September for meetings. If you’re around and available, I’d love to catch up, whether it's for a quick coffee or to explore potential collaborations on visitor and workforce experience. Feel free to reach out if you’re attending or in the area. Looking forward to seeing some familiar faces and making new connections ?? #SaudiEventShow #Dubai #Networking #MiddleEast #EventProfessionals #VisitorExperience #WorkforceExperience #EventServices

You know you’re doing a good job when fans ask if they can recognise the team ?? ?? ? It has been so much fun consulting at Co-op Live, both leading and supporting core services including: ? ????Ticket reseat allocation ???Service Recovery ??Accessible support ? Leading the Fan Service briefings and teammate recognition programme??? ? We engage, retain, surprise and delight fans, guests, and frontline team members.?We absolutely????what we do! Ready to transform your fan experience and boost workforce morale? Let’s achieve five stars together!??? www.thefivestars.co.uk [email protected]

Sending best wishes to all my friends and former colleagues at UEFA EURO 2024 ?? Having had the privilege to develop the Spectator Services strategy for the tournament, I couldn’t be more excited to experience it firsthand as a fan ??????? (proudly in my Scotland top) Massive congratulations Samuel Hallifax Louise Burns Kalle Marttinen Alexandre Huber, BSc, MBA, Global EMBA Bianca Hannusch Felix Waldmann Tim Thormann Nina Seibert Mike Klucker Ilaria Montemagno Corinna Mergner Scott Matheson Anita Engbrecht Yvonne Geis Dr.-Ing. Dominic Hofmann Sending the best wishes to the entire SPECTATOR SERVICES team Thyr Rodrigues Megan Bailey ???????????

?? Thrilled to share five stars incredible results. Gillian Murphy designed and delivered Co-op Live ‘Rockstar’ recognition programme ?? Our dedicated team elevated the fan experience to new heights, and it’s all thanks to the amazing efforts of our frontline team ?? Check out these highlights from last night’s true Co-op Live “Rockstars” ??? At five stars, we never underestimate the power of instant recognition. Customised love heart sweeties with personalised messages to show how much we value and appreciate our awesome frontline team was a massive hit ?? Ready to transform your fan experience and boost workforce morale? Let’s make magic and achieve five stars together! ?? Contact us today and see the difference an empowered and motivated workforce can make ?? ?? ?www.thefivestars.co.uk???? ?? [email protected]??? #FanExperience #EmployeeRecognition #CustomerSatisfaction #WorkforceMotivation #TransformativeResults #ConsultingExcellence #Appreciation #Recognition #CustomerService #Motivation #Retention #Engagement #StaffEngagement #StaffAppreciation #FiveStars

?? We are delighted to be working with Co-op Live, the UK’s largest live entertainment arena, chosen as market leading fan experience specialists. We onboarded today and will be supporting the team operationally on their fan service programme. We couldn’t be more excited ?? ?? ?? ? ?? #newclient #fanexperience #workforceexperience #appreciation #guestexperience #frontlineappreciation #staffengagement #starteam

Grateful to be invited and to engage in such insightful conversations on the future of fan engagement ?? ??

We couldn't be more thrilled to have Jordana D. on the FIVE STARS team! ?? ?? ?? ? ?? ?? ?? We engage, retain, surprise and delight your fans and frontline team. We absolutely love what we do ??