Fishbowl

Today is a match made in foodie heaven! ???? Not only is it National Cheesesteak Day, but it’s also National Cocktail Day -which means we’ve got the perfect excuse to talk about pairings! #NationalCheesesteakDay #NationalCocktailDay #Fishbowl #RestaurantMarketing

?? The new look of Fishbowl GRM? is here — redesigned for the way restaurant marketers work. Our latest release puts real-time dashboards and widgets front and center, giving you instant insight into loyalty growth, campaign ROI, and more. What’s new? ?? Dashboards & Widgets for quick, actionable views of your performance ?? WiFi Visualization to transform connected guests into loyalty members ?? SMS Journeys for automated, behavior-based follow-ups ?? Custom Security Roles for controlled access and compliance ?? Fishbowl Harmony for AI-driven content and smarter subject lines For 25+ years, Fishbowl has set the standard in restaurant marketing. Now, with this redesign, it’s even easier to streamline campaigns and stay focused on what matters: driving real results.

?? Ready to boost repeat business—without custom tech? Fishbowl Loyalty gives you everything you need to launch, manage, and grow a rewards program. From personalized rewards to guest tracking, Fishbowl Loyalty is designed to strengthen relationships and drive repeat business. ?? Be sure to swing by Booth #603 at the Pizza Expo(March 25–27) to see how Fishbowl’s loyalty solution pairs seamlessly with Onosys’ online ordering platform. We’ll show you how personalization, analytics, and no-fuss marketing can deliver real results for your pizza brand. See you there!

First-Party Data: Your Secret Ingredient for Higher Revenue & Guest Loyalty ??? How do you turn guest insights into real ROI? Focus on first-party data. It’s the no-nonsense way to solve everyday restaurant marketing challenges. Here’s how: ? ?? Personalized Marketing Campaigns – First-party data allows restaurants to tailor promotions, emails, and ads based on customer preferences, increasing engagement and conversion rates. ? ?? Optimized Loyalty Programs – By analyzing guest behavior, restaurants can create targeted rewards and incentives that encourage repeat visits and higher spending. ? ??? Improved Menu & Pricing Decisions – Understanding customer ordering patterns helps restaurants refine their menus, adjust pricing, and introduce profitable, high-demand items. ? ?? More Effective Reservation & Demand Forecasting – ?First-party data enables accurate predictions of peak times, allowing better staffing, inventory management, and reduced operational costs. ? ?? Enhanced Guest Experience – By tracking preferences (e.g., favorite dishes, dietary restrictions), restaurants can offer a more personalized dining experience, increasing satisfaction and long-term loyalty. At Fishbowl, we’re all about turning your own data into actionable insights—no fluff, just results. Because when you truly know your guests, delivering exceptional experiences and measurable ROI is a piece of cake.

???? A Slice of Data-Driven Success for Giordano’s This Pi Day! ???? What does deep-dish pizza have in common with email marketing? The perfect timing makes all the difference! As a proud partner of Giordano’s, Fishbowl used four months of data analysis to optimize email send times, uncovering peak engagement periods. The results? ? Increased open rates month over month ? Strategic send-time adjustments based on real customer behavior ? Maximized engagement through data-driven insights As the graphic shows, the best times varied—proving that data, not guesswork, is the key ingredient to successful marketing. ?? This Pi Day, let’s celebrate the power of data in making every slice (or send) count! Looking for a slice of your own? Join us at the International Pizza Expo on March 25-27 at Booth #603 where we're partnering with Onosys to help pizza brands unlock the power of a slice with tech built for personalization, smart analytics & better marketing. #PiDay #EmailMarketing #DataDriven #Giordanos #MarketingOptimization #PizzaExpo #InternationalPizzaExpo #RestaurantTech

5 Ways Data Transforms Guest Relationships with Fishbowl GRM – Baked Scallops Edition ???? Today’s not just any day - it’s Baked Scallops Day, and just like a perfect scallop dish, guest relationships thrive on the right ingredients: data, timing, and a little bit of magic. Here’s how Fishbowl GRM helps restaurants serve up next-level connections with their guests: 1?? Hyper-Personalised Offers – Know who loves those buttery baked scallops? GRM does. Tailor offers based on past orders, frequency, and preferences. No more one-size-fits-all marketing. 2?? Smarter Loyalty Rewards – VIP guests deserve VIP treatment. Reward your top seafood lovers with exclusive perks, early access, or surprise-and-delight moments that keep them coming back. 3?? Real-Time Engagement – A guest just checked in? Hit them with a timely offer, maybe a free appetizer if they grab that scallop special. Timing is everything. 4?? Predictive Insights – Data doesn’t just tell you what happened; it predicts what’s next. Use trends to plan menu adjustments, seasonal promos, and the perfect scallop night to drive traffic. 5?? Seamless Omnichannel Experience – Whether they order online, dine in, or grab to-go, GRM ensures every interaction feels connected, personal, and friction-free. Restaurants aren’t just serving food; they’re building lasting guest relationships. And with the right data, every interaction can feel as perfectly timed as a bite of a golden, buttery scallop.

Data is the new secret sauce for restaurant success. With Fishbowl GRM, restaurants aren’t just creating great experiences, they’re making every decision count with data-driven strategies that drive revenue. ?? Know your regulars – Identify top customers, track visit frequency, and hit them with the right offers at the right time. ?? Maximise spend per visit – Personalised loyalty rewards and targeted promotions keep guests coming back and spending more. ?? Leverage WiFi insights – Understand foot traffic patterns, dwell times, and peak hours to optimise staffing and upsell opportunities. ?? Turn data into action – Integrated analytics help you spot trends, reduce churn, and boost engagement all in real time. The restaurant game isn’t just about great food anymore. It’s about knowing your guests, anticipating their needs, and making every interaction more valuable. That’s where Fishbowl GRM shines. ?? Ready to transform your restaurant with data-driven growth? Let’s talk.

Let's be honest, people still call your restaurants for things as simple as asking for your location and your hours, to making reservations and placing to-go orders. Why not capture all of this data and display it on a guest profile in Fishbowl GRM? And better yet, when they do call, why not display critical information like who’s calling, their status with your restaurant as well as their past and upcoming reservations on the phone screen? With our partnership with our friends at SimpleVoIP this is all possible! Adam Ochstein (CEO, Fishbowl) says: ”I have known Josh and SimpleVOIP for a very long time. This partnership has been years in the making. So excited to partner with them and bring to life the best of our respective products.” ?????? ???????? ???????? ???? ???????? ???????????????????? ?????????? ? Loyalty Status ? Upcoming Reservations ? Previous Orders ? Favorite Dishes ? Seating Preferences? ? And Much More?

Smarter SMS Journeys Now Available on the Fishbowl GRM We now make it easier to create automated SMS journeys that respond to guest behavior in real time. ?? Trigger messages based on actions. Whether a guest subscribes, redeems an offer or joins your loyalty program, SMS journeys keep the conversation going at the right moment. ?? Include or exclude guest segments along the way. Build journeys that adjust based on location, visit history, purchase patterns, loyalty status and more. ?? Control timing with built-in delays and cadence rules. Customize pauses between communications and set limits to avoid over-messaging. ?? Create feedback loops. Track responses, update guest profiles and adjust next steps automatically, turning every interaction into better datapoints that you can use to refine your campaigns. SMS marketing works fast. Now Fishbowl’s GRM makes it work smarter. There's more: https://lnkd.in/ggZacP_E #SMSMarketing #RestaurantMarketing #TextMessaging #FishbowlGRM #CRM for #Restaurants