FCB.ai

Dreaming of seamless tourism operations? Our AI assistant transforms the way you handle travel inquiries, bookings, and customer support - all while taking real action, not just providing information! What sets us apart: - Instantly qualifies leads and personalises travel recommendations 24/7 - Automatically handles booking modifications, cancellations, and travel document requests - Proactively manages the entire customer journey, from initial inquiry to post-trip surveys Real solutions in action: + Automatically generates custom itineraries based on traveler preferences + Processes secure payments and booking confirmations in one conversation + Sends instant weather alerts and travel updates to your guests + Coordinates with local partners and handles stakeholder communications Whether you're a DMC looking to scale operations, a tour operator streamlining bookings, or a tourism board enhancing destination marketing. Our AI assistant handles end-to-end processes while you focus on creating unforgettable experiences. Ready to revolutionise your tourism operations? Let's connect. https://lnkd.in/gCYdZhNq #TravelTech #TourismInnovation #AI #DestinationMarketing #TravelIndustry #DigitalTransformation

Did Klarna’s AI gamble backfire? Discover how their attempt to replace humans with AI went wrong and what your business can learn from it. Find out below ??

Leader. Surgeon. CEO. Pilot. No 'female' qualifier needed. It’s time we stop treating women’s success as a surprise. The more we normalise women in leadership, tech, aviation, and every industry, the closer we get to a world where gender is no longer a barrier just talent, ambition, and impact. Here’s to a future where we don’t have ‘female leaders’ just leaders. ???? Wishing all woman a wonderful International Women’s Day! May you continue to shine, break barriers, and inspire those around you. #Leadership #WomenInBusiness #Equality #BreakingBarriers

?? L’IA conversationnelle, un atout clé pour les destinations touristiques ?? Je suis convaincu que l’avenir du tourisme passe par une relation plus fluide, plus instantanée et plus personnalisée avec les voyageurs. Dans un monde où l’on attend des réponses immédiates et précises, l’intelligence artificielle conversationnelle est un levier formidable pour enrichir l’expérience client. Avec One Provence, nous avons choisi de miser sur un assistant intelligent capable d’informer, d’inspirer et d’orienter les visiteurs – qu’ils soient touristes, étudiants ou chefs d’entreprise – tout au long de leur parcours. Je ne suis pas le seul à croire en cette évolution. Des destinations comme le Grand Est, la Charente, Visit Costa Rica, The Outer Banks, Visit Truckee Tahoe, See Monterey, Visit Ulster County ou encore Visit Atikokan ont déjà adopté des assistants conversationnels pour accompagner leurs visiteurs en temps réel. Pour moi, ces outils ne remplacent pas l’humain, ils le complètent. Ils permettent aux équipes touristiques de se concentrer sur ce qui fait la différence : l’accueil, la personnalisation et la création d’expériences mémorables. Et si l’IA devenait un incontournable pour toutes les destinations qui veulent renforcer leur lien avec leurs visiteurs ? Je suis prêt à en discuter ! #Tourisme #IA #ExpérienceClient #Innovation #Chatbot #OneProvence #Destinations

When automation meets intelligence, customer experience transforms. Hybrid chatbots deliver consistent answers to common questions while handling complex scenarios with human-like understanding. Combining rule-based systems with AI creates the perfect digital concierge for today's travellers. From personalised itineraries to crisis management, these intelligent solutions are transforming the tourism experience. The future of travel assistance isn't choosing between consistency OR intelligence it's leveraging BOTH through hybrid technology. See the hybrid difference in action with a free demo: https://lnkd.in/gCYdZhNq #TourismTech #AIinTravel #HybridBots #TravelInnovation #DigitalTransformation

FCB.ai TERMINOLOGY SERIES: GENERATIVE AI Ever wondered what people really mean when they talk about "Generative AI"? As part of our mission to demystify AI concepts, today we're breaking down this foundational technology that powers our modern chatbots. Generative AI doesn't just retrieve information it creates new content by learning patterns from vast amounts of data. This is what enables chatbots to craft personalised responses rather than serving up generic answers from a database. In the tourism example shown, see how a generative AI chatbot can provide tailored recommendations that feel like advice from a local expert. Understanding these concepts is crucial before implementing AI solutions for your business. Stay tuned for more explanations in our AI terminology series. If you would like your current chatbot upgraded with generative AI contact us today: https://lnkd.in/gCYdZhNq #GenerativeAI #AIEducation #ChatbotSolutions #AITerminology #BusinessTechnology #DigitalTransformation

When regional stakeholders struggle with fragmented information across multiple platforms, innovation isn't just an option, it's a necessity. This is how we transformed one client's digital presence from a maze of websites into an intelligent, unified experience that's setting new standards in territorial marketing. A Journey of Transformation that one of our clients experienced last year and continues to experience. Recognising that their stakeholders - from curious tourists to ambitious entrepreneurs, deserved instant, personalised access to regional information. The old way of navigating multiple websites and platforms simply wasn't meeting modern expectations. Our Innovation: Through a seamless collaboration, we integrated cutting-edge AI technology into their digital ecosystem. The result? A sophisticated virtual concierge that transforms how visitors interact with regional resources. Whether you're a student exploring opportunities, an investor seeking insights, or a tourist planning your next adventure, our AI solution delivers precise, tailored information instantly. FCB.ai Setting New Standards: Our client now stands as a pioneer in territorial marketing, being the first regional agency to fully embrace AI-powered engagement. This transformation isn't just about technology. It's about creating genuine connections and making Provence's rich opportunities accessible to everyone. Let's explore how AI can elevate your territorial marketing strategy. Let's chat https://lnkd.in/gCYdZhNq #ProvenceInnovation #AITransformation #RegionalDevelopment #DigitalEvolution #TerritorialMarketing #FutureOfTourism #Innovation #AixMarseille

Struggling to figure out where to start with your chatbot project? We get it. ?? As a company that builds chatbots for businesses like yours, we know the first step can feel overwhelming. The good news? You don’t have to figure it out alone. The key to a successful chatbot lies in understanding your goals, audience, and the type of chatbot that will deliver the most value. From rule-based bots to AI-powered conversational agents, each type has its strengths—and we’re here to help you choose the right one. We’ve put together a guide that breaks down the types of chatbots and their best use cases, so you can make an informed decision. Whether you’re looking to improve customer service, generate leads, or automate internal processes, we’ve got you covered. ?? Read our article here: https://lnkd.in/d7RsPdM7 And if you’re ready to take the next step, let’s chat! We’ll help you design, build, and deploy a chatbot that works for your business. https://lnkd.in/gCYdZhNq #ChatbotSolutions #AIChatbots #CustomerExperience #BusinessAutomation #ChatbotDevelopment

Can a single AI model truly master everything, or will it sacrifice precision? Read more to find out! ??

Is your payment process giving customers a headache? ?? With Our AI chatbots it's like having a super-smart helper that handles payments right in the conversation. No more jumping through hoops to give great customer support! What sets us apart: - Direct payment processing right in the chat - no more bouncing between systems - Secure, real-time access to transaction histories and payment statuses - Instant resolution for billing inquiries and payment issues Ready to transform your payment experience from a friction point to a competitive advantage? Let's connect. https://lnkd.in/gCYdZhNq #PaymentProcessing #CustomerExperience #FinTech #AI #DigitalTransformation #CustomerService