Not all wait times are avoidable—but frustration is. What if small changes like clearer communication, more comfortable waiting areas, or proactive updates could transform how patients feel about waiting? The difference between a frustrated patient and a loyal one? It’s all in the approach to waiting. Get the insights here: https://bit.ly/432bSJ9 #patientexperience #PX #patientsatisfaction
Feedtrail
医院和医疗保健
Raleigh,NC 4,457 位关注者
Healthcare Experience Management Reimagined - Transform the patient journey with personalized, real time engagement.
关于我们
With Feedtrail's Best in KLAS platform, healthcare organizations have real-time engagement tools and in-the-moment analytics powered by AI to transform and personalize the entire patient journey. With outreach via text and email, Feedtrail empowers healthcare teams to engage with and learn from patients at any point during the lifecycle of care and perform immediate, but lasting, service recovery to ensure patient loyalty. The flexibility of the system allows organizations to dig a level deeper and understand the true drivers of a good or bad experience, solve experience gaps, and rapidly test changes to deliver the best experience possible. Feedtrail is already leveraged by 6,000 sites across 40 countries.
- 网站
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https://www.feedtrail.com
Feedtrail的外部链接
- 所属行业
- 医院和医疗保健
- 规模
- 11-50 人
- 总部
- Raleigh,NC
- 类型
- 私人持股
- 创立
- 2015
- 领域
- Experience Management、Patient Experience、Employee Engagement、Analytics、Real-time insights和Surveys
地点
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主要
715 W Johnson St
Suite 200
US,NC,Raleigh,27603
Feedtrail员工
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Al Vega
SimiTree Healthcare. Leader in Post Acute and Behavioral Health Services, Consulting and Analytics.
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Jacob Persons
Software Engineer
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Mallory Magelli McKeown
Creating a more positive, patient/family-driven experience.
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Emily Ratke
Enterprise Account Executive at Feedtrail / ~Helping Healthcare Organizations Maximize Value of Patient Data
动态
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Is Your Patient Engagement Tech Keeping Up? The right technology can transform patient engagement—but not all tools are created equal. From real-time feedback to AI-powered personalization, innovation is reshaping the way healthcare connects with patients. Discover how patient engagement technology is evolving and what it means for your organization. Read more: https://bit.ly/4b94QnZ #PX #patientexperience #patientengagement
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Did you know that longer wait times directly impact patient satisfaction and retention? A recent study found that one in five patients has switched providers due to excessive wait times. But reducing wait times isn’t always the answer—reshaping the patient experience is. Learn how leading healthcare organizations are shifting the focus from reducing waits to improving the waiting experience. Download the eBook here: https://bit.ly/4hKOgwW #patientexperience #PX #patientsatisfaction
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Patient expectations are evolving—is your organization keeping up? From real-time feedback to AI-driven insights, the latest trends are reshaping how healthcare providers deliver care. Discover the top patient experience trends transforming healthcare in 2025 and beyond. Read the full blog: https://bit.ly/4hJLGHs #patientexperience #PX #experiencetrends
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Community health centers play a vital role in delivering care, but resources can be tight. In their latest blog, our partners at FQHC Associates share smart, cost-effective strategies to keep your health center visible and engaged with patients: https://lnkd.in/e6gQnqxM At Feedtrail, we know firsthand how patient feedback can be a game-changer in building patient loyalty and engagement. Don't let a limited budget hold you back—check out the insights! #FQHC #CommunityHealth #PatientEngagement #HealthcareMarketing
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Long wait times are one of the biggest sources of frustration for patients. But what if healthcare organizations could turn waiting into a better experience? Patients don’t just want shorter waits—they want better communication, improved environments, and transparency about their care. Download the eBook "The Waiting Game" now to see how leading healthcare organizations are addressing wait times in meaningful ways: https://bit.ly/3EKEwnW #patientexperience #PX #patientsatisfaction
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Feedtrail is now part of Relias, combining our strengths to deliver comprehensive experience management solutions that drive quality, engagement, and operational excellence. Learn more about how we can help you improve: https://lnkd.in/etTR2kfA
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Patient satisfaction isn’t just about scores—it’s about the experiences that drive them. If your strategy focuses only on post-visit surveys, you’re missing critical opportunities to engage patients in real-time, address concerns before they escalate, and create lasting loyalty. How does your approach compare? See the key strategies top organizations use to elevate patient satisfaction: https://lnkd.in/djGWUFVB #patientexperience #patientsatisfaction #PXtrends
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?? Exciting News! ??? We’re thrilled to announce that Feedtrail is now part of the Relias team!? ? This partnership allows us to combine our patient experience capabilities with Relias' trusted workforce solutions. Together, we can provide real-time patient feedback and deliver the right training when needed, enhancing the overall healthcare experience.? ? ?? Read more about this exciting development in the comments? #PatientExperience #WorkforceSolutions #HealthcareInnovation?
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?? Ready to revolutionize your #PatientExperience strategy? Dive into our blog,?"Tuning Up Your Patient Survey Offerings: PX’s Digital Evolution." ?? Explore common challenges like outdated survey methods and limited health survey questions – and discover actionable solutions to elevate patient care. ?? With Feedtrail's cutting-edge digital tools, you can accelerate your PX program and ensure patients remain at the center of healthcare. ?? ?? Read the blog now and start transforming your patient experience: https://lnkd.in/dtBKD3Yi #HealthcareInnovation #PatientExperienceMatters #DigitalHealth #PX
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