Add this session to your calendar! Our very own Head Coach, Robbie Plett, will be sharing important insight into the customer experience/dynamic with Jordan Foster from Foster Specialty Floors at the ASBA Technical Meeting and Trade Show in December.
In this session, Jordan Foster from Foster Specialty Floors and Robbie Plett from Facility Armor, LLC, will review best practices for managing customer expectations in our industries. They will discuss the importance of setting a clearly defined agreement before starting a project and ensuring it is met. The session will also cover strategies for handling disagreements and confrontations that may arise during the process. To check out the full agenda and register for the ASBA Technical Meeting & Trade Show, visit https://ow.ly/THgZ50Tgv7k #ASBA #ASBATechMeeting2024 #ASBATechnicalMeeting #sportsconstruction #sportsbuilders