Excella

We're OOO today, but we wouldn't miss the chance to say how thankful we are for our online community full of current (and maybe even future) partners, friends, clients, and Excellians. We wish you all a happy holiday. ??

Did you know: 93.8 percent of all individual tax filings take place online? For those of you who have chosen the digital route in the past, you have probably considered your own user experience without even realizing it. Taxes are just one way that online customer experience has redefined the way businesses and their customers interact. Great #CX is more important than ever to retain customers, so building effective digital solutions requires Human Centered Design (HCD). Do you want to learn more about designing with a human-centered approach? Check out these three easy changes from our experts: https://hubl.li/Q02sW2Jm0 #HCD #UX #Taxes #DigitalExperience #UserJourney #HCD

Driving change within an agency or organization can be challenging, and often met with pushback. ?? At Excella, we’ve found that implementing change using Google Cloud's DORA capabilities and metrics can make a real impact within organizations. However, some organizations are less inclined to make these changes, often citing factors such as cost, time, competing priorities, or lack of control to push back on implementation. We compiled 4 steps leaders can take to get their colleagues on board and drive meaningful change in their organization. Get them here: https://bit.ly/3YBI9Ez #DevOps #DORA #ChangeManagement #MeaningfulChange

Human-Centered Design (HCD) is defined as solving the right problem for real people using a set of guiding principles. It can be the key to a better user experience for your customers whether they're purchasing something on your website or paying their taxes. To get started with HCD, there are four key principles to understand: Principle #1: Focus on the People Principle #2: Find the Right Problem Principle #3: Everything as a System Principle #4: Continually Validate and Iterate Ready to continue your HCD journey? Get the details from our experts: https://bit.ly/4ciCVkK #HCD #HumanCenteredDesign #UX #Taxpayers #CX

If you love performance metrics like we do, then you get how hard it can be to measure the success of your team and make adjustments where needed. Are you tracking too much data? Not enough? It's hard to tell. ??♀? At Excella, we use Google's DORA capabilities to help us track, measure and improve the way we work. One helpful tool is the DORA Quick Check. You can measure your team’s software delivery performance in less than a minute and compare it to the rest of the industry by responding to four multiple-choice questions. If you ask us, those metrics are good enough to tell if you're performing optimally. Take it from our CTIO Jeff Gallimore in this clip from our recent webinar. Learn more about DORA in the full playback available now: https://bit.ly/4cDtc98 Or use the DORA Quick Check tool now: https://lnkd.in/gttWUgu2 #DevOps #DORA #PerformanceMetrics #Data #ContinuousImprovement

Check out this exciting opportunity to hear from the folks at DORA about the 2024 report findings around Platform Engineering. See below for details ??

?? Attention job-seekers: Don't wait until the new year to search for the next step in your career. Get a jump on the competition and become an Excellian today! We are looking for thought leaders in Agile Business Analysis to join our team who have a desire to deliver valuable software application solutions which meet client needs. Our business analysts are team-oriented, collaborative, and focus on delivering value in everything we do. We use agile methods to analyze, define and document business requirements for software solutions which align with organizational goals and help our clients achieve their desired outcomes. Sound like you? Apply today: https://lnkd.in/eHZgaaMM #Agile #Agilists #BusinessAnalysis #Analyst #Job #Hiring

Did you hear: The DORA 2024 Report is now live and it is chalk full of trends and data for professionals like you. ? DORA is the largest and longest running research program of its kind, that seeks to understand the capabilities that drive software delivery and operations performance. Each year, the folks at Google Cloudd interview thousands of DevOps professionals to compile a report on their findings. This year, you'll find analysis on: 1. The Transformative Impact of AI 2. The Rise of Platform Engineering 3. The Enduring Importance of Developer Experience 4. A Decade of Insights Dig in: https://lnkd.in/gTNeJiHS #DevOps #DORA #SoftwareDevelopment #MSD #AI

?? We're Hiring ?? Do you enjoy working in a Continuous Delivery environment where software is maintained in a deployable state throughout its lifecycle, and the team prioritizes keeping the software in a deployable state?over working on new features? Then you might be our next Senior DevOps Automation Engineer! Apply today: https://lnkd.in/eCkBm_Zt #Hiring #Jobs #DevOps

Do you have a culture that values security? ?? In today's quickly evolving technology landscape, it's more important than ever. Prioritizing and valuing security could mean avoiding a costly data breech. Our Chief Technology and Innovation Officer Jeff Gallimore breaks down 7 key indicators to identify whether your organizational culture values security. https://bit.ly/4enIxdX #Security #Cybersecurity #CompanyCulture #Culture #Data #OrganizationalCulture