Everest Group

#Google is making bold moves in the Customer Experience (#CX) market with its latest enhancements to the Customer Engagement Suite. As AI-driven CX solutions become the standard, Google is strengthening its position with advancements in: ?Contact Center as a Service (#CCaaS) for seamless scalability ?Agent Assist to boost efficiency and customer satisfaction ?Conversational AI for smarter, more intuitive interactions What does this mean for the future of AI-powered contact centers? Read our latest blog to uncover key insights and market implications. https://okt.to/FyD7vz Get in touch: Sharang Sharma #AI #CX #Google #ContactCenter #CustomerExperience

On March 24, catch Rohitashwa Aggarwal, Partner, at the Shared Services & Outsourcing Week Conference. Have questions on shared sources strategies and solutions? Get in touch or find Rohitashwa at the event to discuss how Everest Group can support you. Find out more here: https://okt.to/e2HVpZ

We’re excited to share that Rohitashwa Aggarwal, Partner at Everest Group, will be attending #SSOW 2024 to connect with leaders shaping the future of shared services, outsourcing, and digital transformation. If you're attending, let’s connect he is eager to discuss: ? The latest trends in shared services & GBS models ? How AI and automation are redefining efficiency ? Strategies for optimizing outsourcing partnerships ?? March 25–28, 2024 | ?? Orlando, FL Want to set up a meeting in advance? Drop a comment below or send us a message! https://okt.to/xCzyjY #SSOW #SharedServices #GBS #EverestGroup #Outsourcing #AI #DigitalTransformation

At Everest Group #Engage2025 – London, industry experts Vitor Domingos of Hitachi Digital Services, Smitha Dunwell of Amazon Web Services and Eric Simonson of Everest Group will explore how generative AI is transforming data and integration marketplaces by accelerating development cycles and simplifying coding and scalability challenges in this case study session. Join us at Everest Group Engage – London for this insightful discussion. RSVP: https://okt.to/N8YVZC

As AI and next-generation technologies evolve at lightning speed, enterprises are prioritizing ways to maximize value while optimizing investments in high-impact initiatives. ?? Enterprise business applications play a crucial role in this transformation, enabling organizations to drive efficiency, agility, and innovation. ?? Join us for an interactive LinkedIn Live session as we uncover the future of enterprises, the shifting landscape of business applications, and what it all means for business leaders. ??? Plus, discover how service and technology providers are shaping this journey and driving impact. ?? During this collaborative LinkedIn Live session, we’ll explore: ? The future of enterprise business applications in the era of AI resurgence. ? How enterprises can assess and strategically curate a roadmap to future-proof their business application landscape. ? The evolving role of service and technology providers in this transformation. Register Now for the LinkedIn Live event! ???

Jensen Huang took the stage at #GTC2025, and as always, he didn’t disappoint. With his signature leather jacket and a sharp wit, he set the tone for an industry-defining keynote. Key Takeaways: ?Is Physical AI closer than we thought? ?What does the future hold beyond Hopper? ?How will these innovations shape the next era of AI-driven computing? The implications are massive—let’s break them down together! Read the blog now & share your thoughts! https://okt.to/IzaXKY Get in touch: Abhishek Singh

The #cybersecurity landscape just witnessed a major shake-up! Google Cloud’s $32 billion acquisition of Wiz signals a power shift in cloud security, reinforcing the critical need for a comprehensive, #MultiCloud security strategy. ?? Wiz’s rapid rise – From stealth mode in 2020 to a cloud security powerhouse ?? Why this move? – Google Cloud bets big on holistic security across vulnerabilities, configurations, networks, and identity ?? The bigger picture – What this means for enterprises navigating cloud transformations How will this reshape the cloud security ecosystem? Read on: https://okt.to/2JFiEy Get in touch: Zachariah K Chirayil Kumar Avijit Shivraj Borade #CloudSecurity #CyberSecurity #GoogleCloud #Wiz #TechTrends

Lip-Bu Tan’s appointment as Intel’s CEO marks a critical turning point for the company. With a background in #AI investment and semiconductor innovation, his leadership could redefine Intel’s strategic direction. But will he successfully steer the company toward an AI-driven future while maintaining its core enterprise focus? Key considerations: ?AI-first Strategy – Can Intel reclaim its leadership in the AI-driven semiconductor race? ?Enterprise Impact – How will Tan’s approach influence Intel’s enterprise customers? ?Innovation vs. Stability – Will his outsider perspective challenge Intel’s legacy approach for the better? ?Intel’s future is at stake—how will enterprises be affected? Read our latest blog to explore the implications! https://okt.to/FbQOdh Get in touch: Abhishek Singh #Intel #Leadership #AI #Semiconductors #Innovation

Enterprises need procurement solutions that go beyond basic automation and drive intelligence, agility, and collaboration. But selecting the right tool requires careful evaluation. Have a look: https://okt.to/GZE9te Critical factors to consider: ?Scalability & automation – Customizable workflows, AI-driven assistance, and automated status updates ? Seamless data integration – Standardized supplier data and real-time extraction across business functions ? Collaboration-first approach – Real-time document sharing and multi-stakeholder engagement ?Advanced analytics & reporting – AI-driven insights, bottleneck identification, and efficiency recommendations ? Easy integration & adaptability – API support, pre-defined templates, and rapid go-live capabilities The right procurement tool doesn’t just improve efficiency—it drives competitive advantage. Read our latest report to discover the best-fit solution for your enterprise! https://okt.to/kzujwF Get in touch: Amy Fong Amit Lad Shatakshi P. #ProcurementOrchestration #SupplierManagement #DigitalInnovation #Automation

At Zero Trust World 2025, we sat down with Rob Allen from ThreatLocker to discuss the biggest hurdles enterprises face in #ZeroTrust Security Implementation – from overcoming inertia to limiting lateral movement. Watch to hear the conversation: https://okt.to/pAdD6e