Etsy

Etsy is proud to be the home for human creativity online. Etsy CEO Josh Silverman and CTO Rachana Kumar spoke last week at global tech conference Web Summit to discuss how in today’s increasingly automated world, we’re using technology to make Etsy more Etsy. In conversation with Axios’ Hope King, Josh shared how Etsy has deepened our commitment to our mission to Keep Commerce Human, from improving the shopping experience on Etsy to centering sellers across our marketing. Rachana spoke with Fortune’s Massimo Marioni about the cutting-edge machine learning and GenAI that powers Etsy’s shopping experience, and how we’re working to increase access to this technology across every area of our business. Creating a more streamlined platform that better serves all our stakeholders, from our teams to our buyers and sellers is part of our mission here at Etsy. Thanks to the Web Summit team and our thoughtful moderators for the great conversations!

It’s finally here! ??? Etsy’s Cyber Week Sales event goes live today, exclusively on the Etsy App, with up to 60% off original gifts from small businesses. We know this is the most important time of year for our sellers. That’s why this holiday, we’ve pulled out all the stops to make shopping on Etsy easier, more delightful and more reliable than ever: ??We’ve created over 5,000 gift ideas to explore, plus, buyers can build gift lists, set reminders, and send video messages so their recipients can preview their gift. ???We’ve added new ways to discover categories, trends, and deals to help inspire shoppers, including a refreshed app and homepage experience. ??Holiday gifts have to arrive on time. That’s why we’ve made our sellers’ delivery dates more accurate than ever, and are guaranteeing gifts on time or your money back.* Etsy’s Cyber Week Sales begins in the Etsy App today, Nov.18, and runs from Nov. 20 through Dec. 3 across all Etsy platforms. Now more than ever, we’re laser focused on supporting our sellers as they create, handpick, and design unique gifts that make the holidays special. Click the link to discover meaningful holiday gifts and more: etsy.com/gifts ?? *Registered Etsy account required. Exclusions apply. See terms. https://lnkd.in/g9Pk7vgr

Meet the 2024 Etsy Design Awards Grand Prize winner, Merve of Etsy shop Goril Market! After working in the textile industry for 12 years, Turkish fashion designer Merve was looking for creative freedom and a chance to share her craftsmanship more personally. In 2022, she decided to embrace her passion for handcrafted goods full-time and open her Etsy shop GorilMarket. Today, Merve weaves customers’ memories into stunning hand-embroidered tablecloths, creating special gifts that are meaningful as they are timeless. At Etsy, we’ve long been an onramp for economic empowerment, offering opportunities for independent artists and creators like Merve to thrive on their terms. We’re proud to help makers connect with buyers worldwide, enabling them to share their unique talents and stories that can be cherished for years to come. Discover all our 2024 winners here: https://etsy.me/2024EDA #EtsyDesignAwards #Etsy #Handmade

We’re proud to partner with Nest to support initiatives that uplift artisan communities. We’re excited to continue to work together to provide business support and resources to makers, helping strengthen the creative economy. ??

This evening Etsy reported our third quarter results. “Our third quarter consolidated results came in roughly as anticipated, with some incremental pressure on Etsy marketplace year-over-year GMS, healthy growth in revenue, and continued strength in our adjusted EBITDA profitability,” said Josh Silverman, Etsy, Inc. Chief Executive Officer. ”We made excellent progress improving Etsy marketplace customer experiences - from Gifting, to Quality, a new loyalty program, investing in our app, and more - all of which we believe will drive engagement and frequency over time. While 2024 has been a challenging period for discretionary goods, we are investing with discipline and focus to make Etsy even more Etsy - which we believe will lift our boat when the tide comes back in again.” To watch the full video earnings call, see investors.etsy.com.

This past weekend, Etsy hosted an immersive Holiday Pop-Up, and it was a huge success! ???? This interactiveIRL shopping experience in the heart of NYC introduced in-person buyers to some of the best of Etsy – such as thoughtful gift ideas and unique customizable finds. Etsy sellers Jill Foreman, Jen Kitagawa, Priyanka Batra and Karen Brown offered interactive installations, like custom monogramming, live portrait drawings, and more. And, we partnered with The Infatuation to curate delicious treats from fan-favorite brands Salt & Straw and Cloudy Donut. We invited sellers to preview the Pop-Up for an opportunity to get inspired and connect with members of the Etsy team. It was incredibly valuable to meet and learn from everyone who came out. We couldn’t be more thrilled at our community’s reaction to this activation, from the line down the block ahead of opening to the meaningful, inspiring connections we had with our sellers. Here’s to a successful start to the holiday season! ??

“I design pieces that are meant to be purposeful, beautiful, and that feel good to hold in your hands.” - Mary Lee, creator and owner of Etsy shop Mammoth and Minnow ?? At Etsy, we’re shining a light on standout shops from Etsy’s talented seller community, offering a behind-the-scenes look at sellers like Mary. We asked Mary about her creative journey, here’s what she shared: “To me, Keeping Commerce Human means prioritizing connection, art, and community,” Mary said. “The items in my shop are individually handmade and each of them retains the unique touches and experiences that vary from piece to piece, capturing a specific time and place. From the differences in clay batches to the humidity in my studio during the week(s) it took to dry to the fingerprints left when forming, shaping, and finishing a piece, no two are exactly alike.” We’re proud to be the home for talented artisans like Mary, helping them turn their creativity into opportunity. Learn more about Mary’s passion for her artwork: etsy.me/mary

At Etsy, connecting with our sellers IRL is always a highlight! ?? We recently invited four amazing sellers to??Etsy HQ to share their stories, passion, and expertise as part of our vibrant seller community. These inspiring entrepreneurs spoke with our senior leadership team during a panel conversation moderated by Veronica (Vero) Heino, who leads our Corporate Affairs and Community team at Etsy. Thanks to Etsy sellers Stephanie Vidal of VividVidal, Shuang Everett of Everli Jewelry, Sue LaLumia of Vintage Rescue Squad, and Kate Robb for spending the day with us!

One of Etsy’s Guiding Principles is to Minimize Waste. ?? We work to live this ideal across every aspect of our business – including in managing the infrastructure that supports Etsy’s day-to-day operations. That’s why, since migrating to the cloud in 2020, we’ve established a team dedicated to maximizing the value of Etsy’s cloud usage, and raising the flag when there are improvements we can make. Check out a recent post on Code as Craft, Etsy’s engineering blog, on how our FinOps team forecasts, monitors and optimizes Etsy’s Cloud usage, including how Etsy engineers leveraged Machine Learning to minimize waste in model deployment. ?? Read more here: etsy.me/cloud-usage

We’re thrilled to share that Etsy CFO Rachel Glaser is the subject of the latest episode of Bloomberg’s “Chief Future Officer!” The episode shares Rachel’s exceptional career journey and the meaningful impact she’s made during her tenure at Etsy, ahead of her upcoming retirement. ?? Bloomberg’s Caroline Hyde goes deep on Rachel and Josh’s dynamic partnership, initiatives like Etsy’s first-of-its-kind gifting experience, how we leverage AI to surface the best of Etsy, plus many lessons from Rachel’s incredible work over her 7 years at Etsy. Thanks to Caroline and the Bloomberg crew for spending the day with us at Etsy HQ! Check out the interview here: etsy.me/future-officer?