Engagely.ai

Lately, I’ve been hearing one question over and over from industry leaders: "???? ???????????????? ?????????? ???? ?????????????? ???? ?????????????????????" Short answer? '???? ???????? ??????????'. AI in CX has been dominated by the usual giants—until ???????????????? entered the chat. ?????????????? ????????????, ?????????????? ????, ?????????????? ????????????. Here’s why I feel, DeepSeek could shake up customer experience automation: ? ????????, ????????, ???? ?????????????? – Who said high-performing CX automation needs billion-dollar models? DeepSeek proves efficiency beats excess. ? ?????????????? ????, ???????????????? ?????????????????????????? – Think faster, sharper, and more context-aware AI that doesn’t frustrate customers with robotic replies. ? ???????????????????? ???????? ??????????’?? ???????? ?????????????? – More power, less cost? CX leaders, take notes. DeepSeek is rewriting the AI playbook. If this trend catches on, customer experience automation will never be the same. ????, ????????????????, ?????? ???????? ?????????????????? ???? ???????????????? ???????????????????? ????????????????????, ???? ????????. ??????, ?????? ???? ??????????? ??????’?? ??????????????! #DeepSeek #CXAutomation #AI #AISolutions #CustomerSupportAutomation #CX #Engagely #EngagelyAI

The latest debate between ChatGPT (GPT-4o) and DeepSeek-V2 revolves around two key aspects: Cost and Contextual Understanding. What’s your take on this?

The insurance industry stands at a crossroads—legacy challenges on one side, AI-driven transformation on the other. Engagely.ai's CEO?Rohit Mathur?had the privilege to deep dive into how????????????????????? ???? ?????? ???????????????????? ?????? ?????????????????? ???? ?????? ?????? ?????????????????? ???????????????? at the ???? ?????????????? ?????????????? hosted by eData Information Management. During the session, he shed light on: ?? ?????? ?????????????? ???? ???????????????????? insurers face today ?? How????????????????????? ???? is ?????????????????? ?????? ?????????? ???? ???????????????????? ?? ????????-???????????????? ?????? ?????????? unlocking efficiency & personalization ?? ?????? ?????????????????? ?????? ???? ????????????????—from vision to execution What made this session truly remarkable???????? ??????????????, ?????? ????????????????, ?????? ?????? ???????????? ???????????? ?????? ?????? ????????????. Thank you,?Frederik Bisbjerg?and?Pascal G.M. Persoon MBA,?for this incredible opportunity to ??????????????????????, ???????????????? ??????????, ?????? ?????????? ?????? ????????????????'?? ???????????? ??????????????! Looking forward to more such insightful engagements and collaborations! #AIinInsurance #CXInnovation #GenerativeAI #DigitalTransformation #FutureOfCX #Leadership?#partnership #cxautomation #customersupportautomation #engagely #engagelyai Bala Chandrasekaran Smruti Ghude Satish Basavaraj

Engagely.ai wishes you Happy Republic Day 2025! This republic day, we're happy to share with you that, through our transformative AI solutions powered by Generative AI, we have transformed customer support & Experience for the leading companies across industries in India & globally and aim to continue this journey. Together let us work towards making lives simpler, better, and happier by leveraging AI + Human Intelligence. #engagely #engagelyai #republicday #republicday2025, #Indiarepublicday Rohit Mathur Bala Chandrasekaran Smruti Ghude Satish Basavaraj

Today's customers demand flexibility! Did you know that a majority of customers prefer Multichannel support for seamless interactions across platforms? ?????? Providing connected, personalized experiences is no longer optional—it's essential. Let's revolutionize customer journeys together! Get in touch with an AI expert today! #generativeai #genai #aisolutions #ai #multichannelcx #cxautomation #voiceai #voicebot #chatbot #whatsappbot #emailbot #customersupportautomation #engagely #engagelyai Rohit Mathur Bala Chandrasekaran Smruti Ghude Satish Basavaraj

?? Celebrating the Spirit of Harvest Across India ?? As the festive season fills the air with joy and gratitude, we at Engagely.ai, extend our warmest wishes to you all! #FestiveWishes #MakarSankranti #Pongal #Lohri #BhogaliBihu #CelebratingDiversity Rohit Mathur Bala Chandrasekaran Smruti Ghude Satish Basavaraj

Generative AI is transforming customer experience automation in ways we haven't fully explored yet... ??

Meet RAG: The future of customer experience is here, and it’s smarter, faster, and more personalized than ever! By combining the power of real-time data retrieval with intelligent content generation, RAG turns every interaction into a wow moment. Get ready to elevate your customer service to a whole new level. Read our latest blog to learn more! #generativeai #genai?#aisolutions #artificialintelligence #RetrievalAugmentedGeneration #RAG #CX #cxautomation #customersupportautomation #customerexperience Rohit Mathur Bala Chandrasekaran Smruti Ghude Satish Basavaraj

?? 2024: A Year of Challenges, Growth, and Progress - Navigating Change, Building Tomorrow ?? As we reflect on 2024, we’re filled with pride and gratitude for the milestones we’ve achieved and the challenges we’ve embraced. This year has been a testament to resilience, innovation, and collective effort. ???? From navigating industry shifts to building solutions that shape the future, every step has been a journey toward excellence and impact. ?? In this video, we share the story of our year: ?? The challenges that tested us ?? The growth that defined us ?? The progress that sets the foundation for tomorrow To our team, clients, and partners – thank you for being part of our journey. Together, we’re building tomorrow, today. Bala Chandrasekaran Kapil Chawla Sandhya S. Sanjeev Sharma Ankita Mathur Jignesh Shah Manav Kapoor Jignesh Vyas Rohit Mathur Satish Basavaraj Smruti Ghude Devanand Jalla Poonam Suryavanshi Avinash Chowdary #YearInReview #2024Recap #Innovation #Growth #Engagely #BuildingTomorrow

?? Seamless transitions between channels aren't just important—they're essential for delivering exceptional CX. Seamlessly guide your customers across channels with Engagely.ai’s CX Automation Solutions—ensuring every interaction is effortless and impactful. ??Let’s redefine customer experience together! #generativeai #genai?#aisolutions #artificialintelligence #omnichannel #CX #cxautomation #customersupportautomation #customerexperience Rohit Mathur Bala Chandrasekaran Smruti Ghude Satish Basavaraj