Endless Customers

According to HubSpot, more than nine out of 10 people report wanting to see more videos from brands. This stat isn't getting any lower. But a culture of video in an organization only works when leadership leads by example. Have an important update to share with the company? Don't send it via email, send it by video. Set the tone for being on camera and your employees will follow. They'll follow internally, and more importantly, will be more eager to do more with video in your marketing and sales. It's clear that video will continue to play a pivotal role in how businesses connect, educate, and build trust with their clients. When businesses embrace this truth and create a culture of video, they can change their future. Catch this full interview with video trainer Lindsey Auten on the Endless Customers podcast. Full episode out now everywhere you listen to podcasts. #endlesscustomers #videotips #videostrategy #videomarketing #businesspodcast #marketingpodcast

If you want more conversions on your landing pages, IMPACT's web strategist Janet Mendez-Latouche says they must do these two things: 1. Reduce hesitation 2. Reduce friction That is how you eliminate fear from someone filling out that form on your site and guarantee that conversion. Catch this full interview for how to build more trust on your website on the Endless Customers podcast — out now on Spotify, YouTube, Apple Podcasts and more ?? #endlesscustomers #theyaskyouanswer #websiteoptimization #leadgeneration

Are you being 'direct' enough in your video content? Here's what Video Trainer Lindsey Auten recommends content creators think through when producing video.?? New episode of Endless Customers out now on YouTube, Apple Podcasts, Spotify and more. #theyaskyouanswer #endlesscustomers #contentcreators #videocontent

On tomorrow's episode of Endless Customers... ?? Video Trainer Lindsey Auten and host Alex Winter are covering it all when it comes to how you should be thinking about your 2025 content strategy: ?? Written vs video content? ?? Do you need a content manager or a videographer? ?? Do these roles need to go beyond just "production"? Tune in to the Endless Customers Podcast tomorrow on Spotify, YouTube, Apple Podcasts and more for the full episode. #endlesscustomers #theyaskyouanswer #contentcreators #contentmanager #videographer #marketingpodcast #businesspodcast

This is why seller-free sales experiences are winning ?? 75% of buyers today don’t want a salesperson involved in their buying journey. Instead, buyers want a seamless, touchless buying process. And instead of resisting this trend, the more we optimize our websites for this, the better our results. When you get it right: You’ll attract higher-quality leads, have stronger conversations, and weed out those who aren’t the right fit—before they even raise their hand. Your leads come in more informed, more trusting, and way more likely to buy because you’ve tailored their journey from the start. Full interview with Head of Web Strategy, Vin Gaeta, out now on the Endless Customers podcast. ?? #TheyAskYouAnswer #LeadGen #SalesStrategy #EndlessCustomers

75% of buyers today would rather have a touchless sales experience. Yep, that’s THREE-QUARTERS of your audience. This shows just how much buyers are craving control over the sales process—choosing what they need, when they need it, without needing a sales rep. When we let customers self-select and guide their own sales process, it’s a win-win. They get a more personalized experience, and our sales teams end up having way more meaningful conversations once they're ready to talk. So, what’s the play? Embrace self-service tools. ?? Listen to the full episode on the Endless Customers podcast with IMPACT's head of web strategy Vin Gaeta and learn how to implement a touchless sales experience. Out now on Spotify, Apple Podcasts, YouTube and more. ?? #TheyAskYouAnswer #CustomerExperience #SalesStrategy #WebsiteOptimization #EndlessCustomers

If you're not talking about your competition in your content, you're losing out on business. The reality is: Your buyers are already comparing you to the competition. That conversation exists whether you join it or not—because when’s the last time someone evaluated just one option before making a purchase decision? So, if you know potential customers are looking at other options, the question is, do you want to be the one who guides that conversation? That doesn’t mean being bias or misleading, but providing factual information and positioning yourself as the trusted source that helps navigate the buyer's journey. When you do this, you earn more trust with your buyers. And people buy from businesses they trust. ?? Learn how to discuss your competition the right way on the latest episode of Endless Customers with head sales and marketing coach Brian Casey. Out now on Spotify, YouTube, Apple Podcasts and more. #TheyAskYouAnswer #endlesscustomers #marketingtraining #marketingcoach

The reality is, They Ask, You Answer isn’t a magic button you can push to instantly flood your site with qualified leads. And it's not a pay-to-play strategy either. It’s about doing the right things, building the right habits, and staying consistent over time. That’s how you see sustainable success. On the latest episode of the Endless Customers podcast, sales and marketing coach Brian Casey discusses how to scale your business, put in the work, and get the results you deserve. ?? #theyaskyouanswer #businessgrowth #marketingtraining #salestraining #trainwithimpact

This is what happens when you own your sales and marketing in-house. Zion Springs took control of their results, are no longer relying on outsourced solutions, and have now experienced a full transformation. ?? On today's podcast episode of Endless Customers, marketing and sales coach Brian Casey shares what it takes to put in the work in-house and what's possible with the results you can achieve. Tune in to today's episode out now on YouTube, Apple Podcasts, Spotify and more! #TheyAskYouAnswer #MarketingTransformation #MarketingCoaching #SalesCoaching #TrainWithIMPACT

Too many businesses look at a CRM as just another expense on the books. HubSpot Trainer Will Smith says that’s the wrong mindset—a good CRM, when used consistently, can be one of your best investments. In fact, a recent study showed that the average ROI for proper CRM usage is $8.71 for every $1 spent. But you can't just buy the software and hope for the best... Check out today's episode of the Endless Customers podcast for the full interview on why you need a CRM and how to get the most out of it. ?? #TheyAskYouAnswer #CRMStrategy #BusinessGrowth #ROI #Marketing #CRM #HubSpot