enCappture for Home Care

Happy Thanksgiving from your friends at enCappture! We're grateful for our partners, customers, and employees who work to improve the lives of seniors every day of the year. We hope you have a happy (and delicious) Thanksgiving!

One moment per month can cut turnover to 2%. The 2020 book Making Work Human: How Human-Centered Companies Are Changing the Future of Work and the World reported that five employee recognition moments throughout a year reduce turnover from 15% to 7%. That percentage drops even further to 2% with 12 recognition moments. That’s just one moment per month! How do you recognize caregivers? #caregiverrecognition #caregiverretention #homecare

Like so many in our industry, many of our employees joined the team because of a personal connection to and appreciation for home care. We are grateful for the caregivers who have touched our lives and want to give back. Each year, we take the month of November, and in particular November 13th, to recognize the family and professional caregivers for their compassionate work. Thank you, caregivers! You truly make a difference every day.

Thank you for your service from your friends at enCappture. We particularly want to recognize those veterans who have served repeatedly by, after their service, opening a home care agency and caring for their fellow veterans. You are true examples of what makes home care so special. #HomeCare #VeteransDay

?? An open door policy is not enough. If you're not sure why your caregivers aren't communicating with you, usually the reason is that you're not inviting them to. Beyond an open door, your caregivers need a reason to connect with you, and it needs to be as frictionless as possible. In a recent webinar with Bradley Isaacs, CIC, CRM, one of our customers shared an often-overlooked source of friction. Here's how she solved it:

And that's a wrap on HCAOA 2024. What an exciting and inspiring few days of valuable sessions & connection. Thank you to everyone who stopped by to visit Denise DiSano, Bradley Isaacs, CIC, CRM, Julia Benben, and Daniel DiSano at the booth. We're excited to continue the conversations we started at the show, so please reach out to them! Safe travels home, and we'll see you all next year. Home Care Association of America

The best part about being at HCAOA is getting to see so many of our customers and partners in person. We wanted to shout out Judy David, MBA, PMP for stopping by our booth! Judy stopped by to show us her app and talk about how helpful it's been for creating better relationships between her caregivers. One of their (and our) favorite features? A special chat just for her staff to share photos of their pets! #hcaoa2024

Here we go! Find Denise DiSano, Julia Benben, Bradley Isaacs, CIC, CRM, and Daniel DiSano at Booth 307 during this year's Home Care Association of America 2024 National Conference. Make sure to enter the raffle for your chance at winning a free app setup! #hcaoa2024

Will we see you at Home Care Association of America’s 2024 National Home Care Conference? Denise DiSano, Julia Benben, Bradley Isaacs, CIC, CRM, and Daniel DiSano will be at Booth 307, looking forward to discussing how you can use a mobile app to streamline communication, build connections, and centralize your tools in one place. Will we see you in Seattle? Let us know below!

Still catching my breath after an amazing few days in St. Pete for our Growth & Elevation Retreat. I want to extend a heartfelt thank you to our incredible sponsors. Their generosity made this event possible, and we couldn’t have done it without them. Many of these sponsors have been with me since day one, believing in our mission, and we are filled with gratitude for their continued support. ?? Ava ?? The Home Care CPAs ??Ascension Business Solutions LLC ??INMYTEAM ??CareTime ??Hellohire | AI-Powered Recruiting ??enCappture for Home Care ??Paradigm Senior Services ??Elevation Marketing ??GoInstaCare - For All Your Care Needs ??Mertz Taggart ??corecubed ??Carework ??Elevate5 Digital Marketing ??Flychain ??Homecare Pro ??Senior Care Sales Solutions Thank you all so much! Til next time... #RHCCRETREAT2024