Empathy

#Opinión | ?? ?Estás midiendo el verdadero estado de tu equipo o solo revisando los números? Escribe?Rodrigo Isasi, socio y director ejecutivo en Empathy. https://lnkd.in/edw3ukD3

It was a true honor to visit Savannah College of Art and Design’s Service Design graduate program last week. SungHan Kim, thank you for the invitation, the warm welcome, and the time we spent together. I had a wonderful time! Congratulations on the incredible work you and the faculty (Mauricio Manhaes, Ph.D., Matthias Hillner, and Kwela Sabine Hermanns) are doing. It was a pleasure to join your classes and share my perspective on design’s evolving role, along with examples of the work we do at Empathy. I left truly inspired by the students’ projects and our discussions on how design can drive meaningful impact in business and beyond. A special thank you to the students for your energy, curiosity, and for sharing your amazing work. Wishing you all the best. I am excited to see where your journeys take you! ?? #ServiceDesign #Innovation #SCAD #Empathy

En medio de un país dividido y en un a?o polarizante, ilusiona ver un espacio como ENCONTRArNOS, con líderes empresariales, políticos y de la sociedad civil, muchas veces con posiciones opuestas, reunidos para dialogar genuinamente, superar las diferencias, encontrar lo que nos une o estar en desacuerdo sin hacer del otro un enemigo. En tiempos de división, un espacio como este es una declaración de esperanza. Gracias Es Hoy por la invitación. Empathy

?????????? ???????????????? ???????????? ???? ?? ?????????? ???? ????????????????????, ????????????????????, ?????? ???????????????? ??????????????????????. This week, one of our partners,?Wayne Suiter Matamoros,?kicks off a deep dive into the key pillars shaping design across Latin America—how it reclaims identity, drives innovation from scarcity, embraces digitalization for inclusion, influences public policy, and upholds social, environmental and historical responsibility. Each week, we'll focus on a different pillar, exploring its impact and showcasing inspiring examples from across the region. At Empathy, we believe that design is a powerful tool for change, and Latin America is proving just that. Follow along as we explore examples that are redefining the region’s creative landscape. We’d love to hear from you! If you know of inspiring projects or initiatives, share them with us. Let’s highlight the talent and ingenuity shaping the future of design in the Global South. ?Learn more about our vision at?www.empathy.la #SocialInnovation #StrategicDesign #SocialImpact #Empathy

Our friends at Murmur Ring have an upcoming immersion in Peru‘s Sacred Valley this year. Ashley Lukasik, Murmur Ring founder, speaks with Christian Solorzano about how this immersion offers global design leaders a meaningful opportunity to deepen their network. Participants will exchange ideas, reflections, and best practices with a global cohort of designers in the real world, while utilizing the Sacred Valley as a living research site at the confluence of traditional and contemporary practices. This immersion is in partnership with Institute of Design (ID) and Empathy. To learn more, visit: https://lnkd.in/gcG9Z5cm

???????????? ?????? ???????????? ????????????????????? At Empathy, we talk about the social role of innovation. Innovation is not just about creating something new. Its true impact is defined when it transforms communities, drives well-being, and generates sustainable change. To achieve this, we believe in four ?????????????????????? ????????????????????: ?????????????????????????? ???????????? ?????? ?????????????? ?????????????????????????? → Solutions built?with?communities, not just?for?them. ???????????????????? → Designing with a future-oriented vision, ensuring sustainability and adaptability. ???????????? ?????? ?????????????? → Every innovation must consider its social and environmental impact. ???????????? ?????????????????????? → Innovation alone is not enough; we must assess the real value it generates. Facing a challenge??Reach out to us and let’s transform the way we design the future—together. ?Learn more about our vision at???????.??????????????.???? #SocialInnovation #StrategicDesign #SocialImpact #Empathy

Claim your spot to join us in Peru at an early bird rate through February 28th! Here is a selection of our confirmed Reclaiming Value: Sacred Valley Design Immersion cohort members, whose leadership ranges from innovation, healthcare, finance, community development, public space design and more. We are honored to partner with Dean Anijo Mathew of Institute of Design (ID) and Rodrigo Isasi and his team at Empathy on an experience that will deepen your network, inspire your practice, and forge new collaborations. Special pricing and benefits for ID alumni. Learn more at Murmur Ring: https://lnkd.in/gUMWxrQ9. Mariela Sotomayor Conor McFerran L'Rai Arthur-Mensah Diego Enrique Valdeiglesias Nú?ez Martin Zabaleta Masha Safina Amanda K. Stephanie Smith Tony Bynum

TDA Talks – Future of Design Q&A featuring Wayne Suiter Matamoros ?? ?? In our latest interview, our Co-Founder Andrew Smith sits down with Wayne Suiter Matamoros, Partner and Head of U.S. at Empathy, to dive into the exciting world of Latin American design talent, his career journey, and his advice for designers in today’s technology-led climate. ?? Wayne shares insights on design in Latin America, the key lessons he’s learned along the way, and the mindset needed to grow in the industry. Plus, he reveals a little-known fact about himself! ?? You won't want to miss this one, you can watch the full episode using the link in the comments?? #WeAreTDA #DesignLeadership #DesignLeader

?????????????? ?? ?????????????? ???? ?????????????????????????? ???????????????????? ???????????????????? ????????, ?????????? ?????????????? ?????? ???????????????????? ?????????? ???????????????? ???? ?????????????????????????? ???????? ??????????????, enabling the company to explore disruptive solutions that support its continuous and sustained operational growth. At the same time, the "???????????????????? ?????????????? ??????????????" proposed by this model were implemented with the goal of fostering the development of an innovation culture within the company, creating the right conditions to encourage participation across all areas and teams. Empathy supported Vista by facilitating initiatives such as the Vista Innovation Sprints, based on the Design Sprint methodology developed by Google Ventures, which integrates elements of strategy, innovation, behavioral science, and design thinking. The adoption of this agile approach allowed multidisciplinary teams to tackle Vista’s most significant challenges with the goal of exploring innovative solutions, accelerating learning without requiring large resource commitments or excessive time investment. Additionally, various initiatives were implemented to manage knowledge, provide access to the latest industry trends, develop skills and behaviors that foster innovation, and recognize those contributing to the consolidation of Vista's innovation culture. The cultural actions proposed by Empathy enable Vista’s teams to adopt a disruptive approach to problem-solving, develop new capabilities, and integrate methodologies that allow the company to explore diverse solutions with a meaningful impact on business objectives.

???????????????? ?? ?????????????????????????? ???????????????????? ?????????? ?????????????? ?????????????????? ???????? ??????????, a leading energy company in Latin America, to create an Innovation Model that aimed to transform its approach toward generating new ideas and solutions. Our team collaborated closely with the client's leadership team to define strategies, structures, processes, tools, and capabilities needed to develop impactful solutions and nurture a culture of innovation. To begin with, we categorized different types of innovation, from incremental improvements to breakthrough ideas, to create a shared language for the entire company. We also introduced new roles to manage innovation efforts, enabling the organization to concentrate on initiatives aligned with its strategic goals and having the greatest potential for success. This new structure has resulted in a more agile and successful organization, with a robust portfolio of prioritized projects. Moreover, we designed an innovation process that encourages exploration and experimentation, allowing the company to explore new opportunities and experiment with potential solutions. Our approach has resulted in a??????????????????????? ???????????????? ???? ?????? ???????????? ???? ???????????????????? ?????????? ??????????????????, leading to a more effective approach towards innovation.