Last week, our brand leader Bonnie Campagnuolo joined Dan Ryan on the Defining Hospitality Podcast to discuss the evolving world of hospitality and the travel experience as well as Embassy Suites by Hilton’s strategy to stay fresh and modern through technology, innovation and thoughtful design. https://lnkd.in/e3giJBQk
“Make decisions that leave doors open, not ones that close doors. Be open, work on different clients, learn different types of business.” This week, Dan Ryan interviews Bonnie Campagnuolo, Brand Leader of Embassy Suites by Hilton. Bonnie shares her journey from advertising to hospitality, her insights on brand evolution, and the importance of creating a guest-centric experience. ?? Conduct extensive research via surveys, focus groups, and in-room studies to understand guest behaviors and unmet needs. ?? Embrace the need for brand evolution or revolution based on market demands and guest needs. Listen to the full episode with the links in the comments! #hospitality #design #podcasting