?? Homebuyers Talk: A Best-Selling List of New-Home Buyers’ Top Suggestions for Improving the Purchase Experience In this first segment of his interview with industry leader Jeff Shore, Bob Mirman (Eliant Founder, CEO) summarizes the content of his new book “Homebuyers Talk” ?? 100 pages of new-home buyers’ prioritized suggestions & recommendations for improving the purchase, construction, and service process. ????? Stay tuned for more insights on enhancing the new-home buying journey! ?? ??Purchase "Homebuyers' Talk" here: eliant.com/book ?? #HomebuyersTalk #CustomerExperience #CXInnovation #NewHomeBuyers
Eliant
信息服务
Aliso Viejo ,CA 1,701 位关注者
Experience management for homebuilders that leads to more referral sales, better partnerships & delighted homebuyers.
关于我们
Transforming homebuilding experiences since 1984. We offer superior customer evaluations and advanced tech for creating and maintaining delighted homeowners and sales from referrals. Homebuyers' Choice Awards organizers for 35+ years. Serving 225+ top builders nationwide. 40th Anniversary & HBC Awards eliant.com/choice-awards #CustomerSatisfaction
- 网站
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https://linktr.ee/eliant
Eliant的外部链接
- 所属行业
- 信息服务
- 规模
- 11-50 人
- 总部
- Aliso Viejo ,CA
- 类型
- 私人持股
- 创立
- 1984
- 领域
- Customer satisfaction、Eliant Certification、Homebuyer Satisfaction、Customer Experience、Homebuyer Referrals、Homebuyer、Trade training、Contractor training、New Home Sales & Marketing、Customer Service Training、Evaluations、Assessments和Homebuyer Surveys
地点
Eliant员工
动态
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We're so proud of our team's efforts and the incredible collaboration with Tri Pointe Homes, New Home Co., and City Ventures, LLC! ?? The playhouses were a big hit, especially the Barbie House! ?? A huge thank you to everyone involved in making this event a success. We're excited for more opportunities to give back to the community in the future! ?? #Teamwork #CommunitySupport #EliantGivesBack
Eliant's team had a fantastic time volunteering at Project Playhouse with HomeAid Orange County last weekend at Irvine Spectrum! ?? If you haven’t had a chance to check it out yet, we’d love for you and your family to visit. ?? Huge thanks to our clients—Tri Pointe Homes, New Home Co., and City Ventures, LLC—for donating such incredible playhouses. The Barbie House, in particular, was a big hit with the kids! ?? #Community #Volunteering #GivingBack #HomeAidOC #ProjectPlayhouse
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?? Testimonial Tuesday: City Ventures, LLC ?? We’re honored to receive a fantastic testimonial from Martin Lima, VP of Customer Relations at City Ventures, LLC! ?? Marty highlighted the importance of our partnership in boosting homeowner satisfaction and utilizing data insights to drive continuous improvement. At Eliant, Inc., we’re dedicated to providing the valuable data and feedback City Ventures needs to identify trends and optimize the homebuyer experience. ??? #TestimonialTuesday #ClientTestimonial #CustomerExperience #Partnership #FeedbackMatters
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?? Congratulations to the 16 lucky September Sweepstakes winners! ?? After homebuyers submit their evaluations, we randomly select the winners – regardless of evaluation scores. We are excited to share the list of lucky winners for the month of September! ?? Thank you all for participating in our sweepstakes! Baessler Homes Conaway Homes Cresleigh Homes Evermore Homes FCB Homes Hubble Homes, LLC Keystone Homes Landsea Homes Legacy Homes USA Main Street Homes VA MileStone Community Builders, LLC Ole South Properties, Inc. Winter Homes Stay tuned for more exciting winners in October! ???? #Sweepstakes #Winners #Homebuyers #EvaluationCompletion
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#ThrowbackThursday to Eliant's 2024 HomeBuyers’ Choice Awards! ?? ?? Exciting insights from our VP of Innovation, Eric Mitchell! In this session, Eric highlights the collaborative efforts we undertake with various IT departments from multiple builders. This involves: ?? Analyzing data ?? Data Integration ?? Implementing innovative solutions All to cater to our homebuyers' needs and expectations. ?? Together, we're transforming the customer experience journey! #IndustryInsights #ExpertPanel #BuildingExcellence #CustomerExperience
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?? We're thrilled to welcome the new divisions to our Eliant Family: New Home Co. - Austin & Houston! ?? New Home Co. is a team that exemplifies leadership, passion, and a commitment to excellence, setting the benchmark for our company’s success. Their influence fosters a vibrant culture that: ? Inspires the communities they build ? Uplifts their team members ? Enhances the lives of those they serve Welcome to the Eliant family! ???? #EliantFamily #Leadership #Community #NewDivision
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?? Testimonial Tuesday! ?? Today, we're thrilled to share a testimonial from Brad Tiffan, SVP of Sales for Legend Homes. Brad emphasizes that Eliant's insights have been instrumental in enhancing the customer experience. We are honored to partner with Legend Homes as they strive for excellence and prioritize customer satisfaction. #TestimonialTuesday #CustomerSatisfaction?
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?? Congratulations to the 24 lucky August Sweepstakes winners! ?? After homebuyers submit their evaluations, we randomly select the winners – regardless of evaluation scores. We are excited to share the list of lucky winners for the month of August! ?? Thank you all for participating in our sweepstakes! Alvarez Construction Co., LLC Boone Homes, Inc. Boulder Creek Neighborhoods? Chesmar Homes City Ventures, LLC Cristo Homes, Inc. Ideal Homes Integrity Group, LLC Kirbor Homes Kolter Homes Legend Homes Lexington Homes MainVue Homes Neal Land & Neighborhoods Signature Homes Thomas James Homes View Homes Your Valley Homebuilder Stay tuned for more exciting winners in September! ???? #Sweepstakes #Winners #Homebuyers #EvaluationCompletion
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It’s time for another?#ThrowbackThursday?as we reflect on Eliant's 2024 HomeBuyers’ Choice Awards! Our esteemed guest,?Ken Pinto, shares invaluable insights on strengthening the relationship between builders and tradespeople. He emphasizes that a purely transactional approach can erode the essential connection and stresses the importance of fostering a more personal rapport. Thank you once again, Ken, for joining us and generously sharing your expertise with the industry! #IndustryInsights #ExpertPanel #HBCawards2024 #BuildingRelationships Watch Video Here: https://lnkd.in/gi5nErC7
Ken Pinto Discussing The Gap Between Builders & Trades
https://www.youtube.com/
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Insights into New Home Quality and Market Predictions ? As we anticipate future trends in the housing market ??, it is essential to understand current developments in new home quality. A recent article by U.S. News & World Report explores housing market predictions for the next five years ??, highlighting notable improvements in homeowner satisfaction ??. ? Our CEO, Bob Mirman, in a phone interview with US News, offers valuable insights into the recovery of new home quality ratings: ? “Mostly, we recognize that the post-Covid supply chain issues and insufficient numbers of and poorly trained trades were the real contributing factors,” Mirman wrote via email prior to a telephone interview. “However, quality ratings made a dramatic recovery in 2023 and have continued this strong upward trend in 2024.” ?? ? So far in 2024, through June, Eliant has found a national satisfaction rating of 88.5% by owners of newly built homes – the highest level since 2011 and an 8% improvement over 2022! ?? As for inspections of new homes, Mirman says the right time to do so is “right after move-in and under warranty, unless there’s a real issue you’ve seen.” ? The post-Covid era has presented various challenges, yet the resilience of the housing market is demonstrated by the recovery of quality ratings. ?? ? For a comprehensive analysis of the next five years in the housing market, read the full article: https://lnkd.in/gBHWAc8m ? #HousingMarket #CustomerExperience #HomeQuality #MarketTrends ??