Should your #LearningAndDevelopment team own your #CustomerEducation strategy? It may make sense on the surface, as they're already producing training content. But there's a bigger issue to consider, and that involves the strategic distinction between "learning" and "education" in a typical business. While there's overlap, there is quite a difference in focus between the two functions. Read our latest article for the answer to, Should your L&D team own your customer education strategy? >> https://lnkd.in/eHZ9JKNJ
Echtus
专业服务
New York，NY 539 位关注者
We help mid-size and enterprise businesses use education strategically to achieve growth and retention goals.
关于我们
echt \ekt\ - adj: genuine; real; authentic Authenticity is our core value. We strive to provide a no-noise, clear path forward to effectively using education, training, and certification as a business strategy. We bring visibility and alignment across all levels of all your initiatives, so you can clearly see the impact of each learning experience on the bottom line and improve the entire end-to-end flow from the learner's POV. Contact us for a free evaluation of your program.
- 网站
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https://www.echtus.com
Echtus的外部链接
- 所属行业
- 专业服务
- 规模
- 2-10 人
- 总部
- New York，NY
- 类型
- 私人持股
- 创立
- 2023
- 领域
- customer education、education strategy、partner training、enablement、certifications、learning analytics、measurement strategy、product training、customer success、customer retention、consultation和data analytics
地点
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主要
获取路线
US，NY，New York
Echtus员工
动态
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Halloween candy bowls may be empty and costumes (nearly) packed away...but as the year-end creeps closer, it’s time to swap spooky for strategic and dive in with an EOY checklist to ensure your programs are polished and ready for the New Year! https://lnkd.in/eHRk8FbD
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Working on your #customereducation #budget for 2025? We've got you covered! Customer education programs require two assets: skill and technology. The costs associated with these will vary depending on quite a few factors, but this guide will cover the primary considerations for both. Read on >> https://lnkd.in/eFkeWYiu
How to Budget for Customer Education: A Comprehensive Guide — Echtus
echtus.com
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Don't miss our highly-reviewed "How to Create a Measurable and Scalable Customer Education Strategy" - Starting next week! Register >> https://lnkd.in/eswzxEAW #customereducation #professionaldevelopment
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Don't lose that unused professional development budget! We're less than two weeks away from kicking off our #CustomerEducation strategy 4-week course ?? What will you learn in the strategy course? - How to design customer education program that align directly with business goals - How to design a curriculum that scales with your business - How to target your content to drive real results - How to deliver customer education at scale -- and more! Join us >> https://lnkd.in/gQpatuWh
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What happens when you reach your ONE YEAR IN BUSINESS milestone? You celebrate ?? with a FREE One-on-One consulting offer - a $500 value! We’re giving away one consultation session (1 hour meeting + 1 hour review) to business leaders looking to launch, improve, or scale their market-facing education programs. Reserve your spot while supplies last! >> https://lnkd.in/eMQuujHy #customereducation #consultation #partnerenablement #producttraining
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Check out our guest article on LearnWorlds to learn how you can realize positive #ROI from your #CustomerEducation programs! Read on >> https://lnkd.in/eb3cJxFj
How to See a Positive ROI from Customer Education
https://www.learnworlds.com
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?? Referral Program Launch ?? Know a business that could benefit from our #CustomerEducation services? Refer them to us and earn 10% of their spend, up to $1,000! It’s simple: share, refer, and receive - all while they succeed. Helping others improve their business has never been so rewarding! #ReferralProgram #GrowWithUs
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Thanks for the mention, Joe Ryan!
Training Specialist | Customer Educator | Program and People Manager | Lifelong Student (He/Him)
Hey Customer Ed crew! ?? Fresh off the press - the latest Customer Education Weekly is here, and it's jam-packed with insights. Let's dive in: ??? Org nerds, rejoice! Echtus is talking organizational design for effective Customer Education. Time to rethink those team structures? ?? LearnUpon's got the scoop on building a customer training academy that actually drives results. Who doesn't want that? ?? Intellum's serving up a double feature: demystifying in-app training AND scaling Customer Success through education. Two for the price of one! ?? Thought Industries is showing off how 4 innovative companies are boosting revenue and retention. Real-world wins, folks! ??? Podcast alert: Caught Dan Braithwaite on Customer Educated (Trainn) talking about running successful instructor-led training programs. A must-listen! ?? Shoutout corner: - Shayna Byers (with an assist from ChatGPT) is linking poor onboarding to churn. Thoughts? - Blair Mishleau's back with his 2% better challenge - this time it's all about experiments! - Dan Moyle ??'s diving deeper into Customer Education. Give him a warm welcome, will ya? ??? Event horizon: - Sept 17: Strategies for improved retention and support - Sept 25: AI and Beyond workshop AND a Roundtable on Education Content Mix - Oct 3: Education-Led Growth Summit (Who's going?) What's catching your eye this week? Drop a comment - always love hearing what's resonating with y'all! #CustomerEducation #CustomerSuccess
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Looks what's back! ?? It's our highly-reviewed #CustomerEducation strategy course, beginning next month! We've also got a brand new course to help you upskill in developing #competencyframeworks. Link to register in the comments >>
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