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Meet Your New AI Receptionist: echowin Unveiled! ??

DO NOT MISS OUT ON THESE AI TIPS! Here's 5 tips on how you can build powerful AI voice agents for your business using echowin. ? #ai #voiceagents?#echowin?#customercare

Thanks Maja Voje for featuring echowin, our AI chief of staff 'Mars' and our free sandbox plan that offers a quick build-test-iterate playground for anyone! This piece is very insightful and offers great ideas into building a mass-market ready AI application.

Thanks Maja Voje for featuring echowin, our AI chief of staff 'Mars' and our free sandbox plan that offers a quick build-test-iterate playground for anyone! This piece is very insightful and offers great ideas into building a mass-market ready AI application.

It's surreal to hear calls where people don’t realize they're speaking to an AI. As voice becomes our primary interface with technology, how are these agents shaping the way we communicate? As part of our routine reviews, we analyze calls flagged by our internal AI QA system. We often encounter callers who start with “human,” “operator,” or “#$%# not another bot,” and it’s impressive how gracefully the agents handle those scenarios, often to the surprise of the callers. Sometimes, they hang up and everything goes south, but more often they keep talking, and the conversation ends smoothly. Over the last two years, voice technology and the agents we interact with daily have evolved so much that the quality of communication still surprises us. These agents have progressed in several key ways: ? Natural and Empathetic Interactions We frequently see AI agents picking up subtle cues like excitement or frustration and responding empathetically. Their ability to convey emotion, nuance, and tone has come a long way and is improving by the day, which significantly enhances human-agent communication. ? Context-Aware Conversations Interactions are more fluid because the agents maintain context: the conversation history and other relevant information, making them sound far more human. At echowin, we’ve seen better resolutions and overall communication as the agents grew more context-aware. ? Automation Without Losing the Human Element While AI agents can automate various workflows, they must also seamlessly hand off communications for complex or sensitive tasks. The ability to automate tasks on the fly and then pass them to a human when needed has improved interactions. Our customers enjoy an easy interface to train agents for automations and handoffs. ? Speed of Communication Voice cuts out a lot of back-and-forth by letting us simply “speak” to get things done. These agents provide instant responses and clarifications, reducing delays and creating a more efficient, human-centered experience. As voice AI continues to mature, its speed and adaptability will only get better. This progress is creating a cultural shift as more people open up to speaking with AI agents. The difference between old ‘press 9 to repeat’ bots and modern voice AI is striking. Technology is evolving and so is how we communicate with it, and with each other. What has been your experience speaking with a modern voice AI agent ?

If calls are eating up your day, our AI can give you your time back—no awkward small talk required.

What if your franchise’s phone lines became a 24/7 lead-generating machine? Sounds futuristic? It's happening now. Sean Porcher, owner of My Jiffy Lube Group, faced a common problem: ?? Eight locations handling thousands of calls. ?? Expensive call centers with inconsistent service. ? Missed calls meant lost revenue. Then he made a bold move - he replaced traditional phone support with echowin’s AI-powered system. The Results: ? 5X increase in appointment requests. ? 80% of inquiries fully handled by AI, freeing up staff for higher-value tasks. ? Higher conversion rates for tire quotes versus web leads. ? 7 hours saved per week per location. And here’s the kicker: AI doesn’t just answer calls—it educates customers. Someone called in asking for a speedometer replacement, and instead of a flat "No," the AI explained why it wasn’t a service they offered and directed them to the right solution. AI isn’t about replacing people; it’s about removing friction, boosting efficiency, and increasing revenue, all while enhancing the customer experience. Would you trust AI to handle your customer calls? Let’s discuss in the comments! ??

Say goodbye to missed calls and awkward voicemails. Our AI picks up every time, day or night.

AI that feels as warm as a friendly hello. Let echowin handle the calls while you handle the rest.

#AISucks!! I recently started working with echowin, a platform to build AI Receptionists and Voice Agents. Here are a few reasons why I absolutely hate this AI platform: - You won't have any unattended customers and all the calls are simultaneously answered and suddenly you have the best customer service? Who wants?that when you can make your customers wait for hours to the point where they switch to your competitors. - Your AI agent will automatically integrate with your Google Calendar and book appointments for you????? Like who even wants that when you can spend hours trying to find a slot for your clients lol, I definitely wouldn't. Love me some unnecessary talk time in my lonely life. - You can build your own agent from scratch apparently. Who would want that when you can blindly follow pre-configured bots and agents who have absolutely no idea about your organization. Hate echowin for being so easily considerate of SMBs (Small & Medium Businesses) and their brand voice. - Now this platform is Multilingual, speaks 30+ languages, and your customers can choose the language they want to speak? How feasible is that? Why would you want that for your customers? Like where did all that struggling to find a translator in the office go? - From recording all the calls to pulling call transcriptions, sentiments and analytics of conversations with every single customer, your agent never sleeps? I am sorry what happened to traditional support reps unavailable after working hours? Ugh, echowin's AI absolutely sucks! I would definitely not purchase such a hardworking 24/7 available employee to make my business calls smoother. Like I love my business and customer support traditional and outdated.