Dynamic Resources

75% of shoppers are likely to spend more after receiving superior retail customer service 20% of missed sales at a well-known U.S retailer were due to suboptimal customer service These two statistics underscore the importance of supporting your retail store sales teams and giving them all the tools they need to excel in their roles. This The Business of Fashion article takes a deep look at the recent BoF-McKinsey State of Fashion 2025 Consumer Survey. https://lnkd.in/dr5uW3KY Your people are key to differentiating your retail store and brand from your competitors. Do not overlook the power of quality human interactions. #brickandmortar #retailin2025 #customerexperiences #retailcustomerservice

What story does your retail store tell? What compels people to talk about and share their experiences in your store? Imagine walking into a LEGO store that is transformed into a flower shop, with all the flowers made from LEGO Bricks. This retail brand and chain is literally rebuilding the retail experience. Read more about retail experiences and the importance of creating them around the customer in this Retail Dive article: https://lnkd.in/ex7-7RKr #retailin2025 #futureofretail #knowyourcustomer #brickandmortar #retailinstallation #retailexperiences

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"My grandmother took me to that Joann, and I still go to it. Back then it opened up my world to quilting, seeing a whole wall full of calico cotton, and it’s been my go-to Joann ever since.” “What’s happening will hurt the quilting community because those smaller specialty stores are few and far between. You’ve got to travel to get to one, and not everyone can find them. But almost anybody can get to a Joann.” Jen Clapp isn’t alone in feeling sad about the closure of all 800 Joann stores. For the crafting and DIY communities, Joann has been the reliable go to. Read more from loyal Joann customers in this The New York Times article. Joann created something very unique with its stores—community, belonging, comfort, and inspiration. https://lnkd.in/eTChRaWV   #retailin2025 #knowyourcustomers #retailinstallation #brickandmortar #retailexperiences

Take a moment and think about your kitchen. How many cupboards are in your kitchen? How many shelves are there in each cupboard? Not easy is it? And this is a part of your house you’re in multiple times a day. Now, think about your retail stores. How well can you remember the small details, such as the distance from the entrance to the check-out counter, the number of windows, the ceiling height or the location of the changerooms and emergency exit? This is exactly why retail surveys and the data we collect with them are the building blocks for retail store design and installation. There should be zero guesswork when making decisions about your retail spaces. More in our latest blog about architectural retail surveys and how they help you save time, money, and stress. https://lnkd.in/eqh5C4ie #wemakethespace #retaildesign #transformingspaces #fixtureinstallation #dynamicdifference

We're #hiring a new Project Support Coordinator in Dún Laoghaire-Rathdown. Apply today or share this post with your network.

It’s not just a brand or a retail store, it’s also a community with a deeply devoted following. From refashioning its sales and marketing model during the pandemic to building a cult-like following, Stoney Clover Lane is an example of the power of community in retail. Get to know Stoney Clover Lane in this Glossy article: https://lnkd.in/e2B6zRfr Maybe you have some SCL personalized pouches, bags, fanny packs, tote bags, or backpacks?   #knowyourcustomers #brickandmortar #shoppingexperiences #popups #retaildesign

Get an inside look at Canadian fashion brand Aritzia’s plans to conquer the U.S. From Vogue Business: https://lnkd.in/e2f6VWNN Have you visited any of the recently opened stores in New York, Chicago, Jacksonville, San Diego, or Kansas City? Can this Canadian fashion leader make its Effortless Pants and Super Puff jacket fashion must-haves in the U.S?   #knowyourcustomers #brickandmortar #retailinstallation #retailin2025 #inpersonshopping

“We recently opened our biggest stores yet, in Chicago and New York, and the response has been incredible. It’s about creating spaces where customers can truly experience the brand. What we’ve been able to accomplish in 2024 is nothing short of transformative. We’ve always been rooted in performance and innovation, but now we’re expanding that narrative. It’s about merging performance with lifestyle in a way that connects with today’s consumers.” Read more about sports and lifestyle apparel brand On and why co-CEO Marc Maurer is confident the brand is here to stay and will continue growing. https://lnkd.in/gj5AZjGJ #retailin2025 #lifestyleretail #brickandmortar #knowyourcustomers #retailinstallation

Resilience. This sums up the shopping mall in 2025. Online retail. The pandemic. Major store closures. And the mall still remains the place to be. By changing with the times and looking for new ways to stay relevant – the shopping mall is not going away. Whether it’s replacing the shuttered Macy’s with a skating rink or converting some stores to apartments or adding in a grocery store – the mall keeps bouncing back. The opportunities really are endless for what a mall can be. Read more from CNBC: https://lnkd.in/eVYybZuB #retaildesign #retailinstallation #retailin2025 #whatshopperswant #brickandmortar