DxO Advisors

Beyond NPS: Measuring What Actually Drives Member Growth & Loyalty https://buff.ly/4VF0UqU via Kevin Porter on Thinkers360 #CustomerExperience #DigitalTransformation #ITStrategy

"Beyond NPS: Measuring What Actually Drives Member Growth & Loyalty" by Kevin Porter, Founder and CEO at DxO Advisors. #CreditUnions #MemberExperience #Transformation #HumanInsights

???600 Strong!??? Since launching DxO Advisors in August 2024, we’ve been on a mission to help financial institutions navigate AI, data, and emerging technologies with?strategic clarity and real-world impact. Hitting 600 followers is more than just a number—it’s a testament to the conversations, insights, and collaborations we’ve built along the way. In just a few months, we’ve: ??Delivered keynote presentations?on the future of financial services ??Advised credit unions and banks?on AI integration and digital transformation ??Guided fintechs?in refining go-to-market strategies, developing value-added use cases, and aligning with industry needs ??Shared actionable insights?on persistence, member experience, and innovation Thank you for being supportive of this journey! If you're passionate about shaping the future of financial services, let’s connect and continue the conversation - book time for us here: https://lnkd.in/eHM9_-ck

"Break Free from Banker Think: What Credit Unions Can Learn from ??Banana Ball??" by Kevin Porter, Founder and CEO at DxO Advisors. #CreditUnions #MemberExperience #Transformation Savannah Bananas

"The Case For Credit Unions To Evolve Beyond Single-Use Collaboration Tools" by Kevin Porter, Founder and CEO of DxO Advisors. #CreditUnions #MemberExperience #SeamlessCollaboration #DigitalToOmni

???Pre-GAC Checklist: Are You Ready for Washington, DC???? ? Pack business cards ? Double-check your flight & hotel ? Plan which sessions to attend ? Scope out the best coffee spots ? ??Schedule time with Bridjr to talk about driving real transformation at your credit union!??? We’ll be in town during?GAC, and we’re ready to have real, action-driven conversations about: ?? The Human CU?– Putting people at the heart of digital & branch strategy ???? Bridging the Transformation Gap?– Turning vision into reality ?? + ?? AI + HI = CHX?– Using AI?without?losing the human connection ?? ‘North Star’ Member Insights?– No more guessing, real action! Before you get too deep in conference mode, lock in a time with us! Let’s talk about what’s next for your credit union. ???Book your spot now:?https://lnkd.in/ebAf8xA5 What’s on?your?pre-GAC checklist? Drop it in the comments! ?? #GAC2025 #TheHumanCU #CreditUnions #MemberExperience #Transformation #CHX Bridjr Anita Ghosh Ainsleigh Burelle, MDes

This is the can't miss event of GAC! Come sing, dance and support Credit Unions for Kids. Special offer - I'm willing to be your backup dancer if you book time to meet with the Bridjr team while you're in town. ?? ?? ?? Book time with us: https://lnkd.in/ext-CvZd Bridjr Anita Ghosh Ainsleigh Burelle, MDes #CreditUnions #GAC2025

Calling all Credit Union leaders — Let’s Connect at GAC! Bridjr will be in?Washington, DC?during GAC next week, and we’re looking forward to meeting with forward-thinking credit union leaders who are ready to take action. Let’s have a real conversation about what it takes to drive?meaningful transformation and market traction?in today’s evolving landscape: ?? The Human CU?– Redefining credit unions with a people-first approach ???? Bridging the Transformation Gap?– Making strategy real through operations ?? ‘North Star’ Member Insights?– Using empathy research to drive your innovation ?? + ?? AI + HI = CHX?– Leveraging AI without losing the human connection Book time with us while you’re in town:?https://lnkd.in/ebAf8xA5 Let’s make this GAC about more than just ideas—let’s talk about real member impact. See you in DC! Anita Ghosh Ainsleigh Burelle, MDes Bridjr #CreditUnions #GAC #MemberExperience #Transformation

"Omotenashi in Action: How Credit Unions Can Elevate Member Experience with Anticipatory Service" by Kevin Porter, Founder and CEO of DxO Advisors. #CreditUnions #MemberExperience #OmotenashiInAction #DigitalToOmni

"Omotenashi in Action: How Credit Unions Can Elevate Member Experience with Anticipatory Service" by Kevin Porter, Founder and CEO of DxO Advisors. #CreditUnions #MemberExperience #OmotenashiInAction #DigitalToOmni