Ducky

?? ?? Breaking news ?? ?? Penny Jar Capital features our co-founder, Hongbo, for a moment in the sun ? In this exposé, Hong shares his thoughts on the importance of being honest with yourself, building a culture that values "both innovation and well-being" in the "Wild West" of machine learning and his motivations for co-founding Ducky. Thank you for the feature Bryant Barr, Rich Scudellari & Vrinda Agarwal!

Huge thank you to Nikki Ross for featuring Ducky's launch in Nashville Business Journal! We're grateful to be a part of Nashville's startup community ?? https://lnkd.in/g2QgBR6x

Today, we’re thrilled to announce Ducky’s launch as well as our $2.7M pre-seed fundraise led by?Penny Jar Capital, with participation from?Bread and Butter Ventures,?NOMO Ventures?and a number of amazing angels. Ducky is committed to building the world’s best Customer Support AI to work alongside and augment the amazing humans that hustle all day to help solve customer problems. Ducky ensures crucial information is always at a support team's fingertips and then goes one step further to automate manual and repetitious tasks -- unlocking support teams' time and energy to focus on strategic problem solving and building empathetic relationships with their customers. At Ducky, everything we build is designed to help support teams perform at their best -- to empower, not replace humans. We wouldn’t be where we are today without the support of incredible friends, peers, family, early partners, and investors. We appreciate y’all and are grateful to have you on this journey with us ?? And thus, Ducky is born. Happy birthday to you, Ducky. Here’s to many more. ?? For a deeper dive into WHY we are building Ducky, check out our launch announcement on the Ducky blog ?? https://lnkd.in/gZZ_aSnH