Dodgeball

We're back this Friday. Brian D. and Alexandra Conners will be talking about building customer loyalty, revenue, and efficiency with Dodgeball and Shopify. https://lnkd.in/gUfYFut2

PSA for e-commerce risk folks: We see promo abuse attacks starting earlier this holiday season. Here's the exact workflow the fraudsters use: ? Create mass fake email accounts ? Register 100s of accounts on the platform ? Randomize details behind residential proxies ? Redeem one-time holiday promo codes ? Buy and ship high-value goods to rerouters ? Resell items on legit sites for full price How do you stop it? Build a layered strategy. Track account creation patterns. Identify clusters from shared devices or proxies. Monitor promo code activity. Flag codes redeemed excessively in short windows. Add verification to high-risk orders. Use signals like device fingerprints and geolocation. Monitor shipping addresses. Flag rerouted shipments or repeated delivery points. Limit promo use. Cap redemptions to one per customer or account. Every promo deserves protection. At Dodgeball we’re ready to deliver. Comment below if you want to learn how.

Excited to share our first Friday Fraud session. Dodgeball's Head of Fraud Brian D. sits down with Alexandra Conners to discuss how Dodgeball's helping customers prepare for the high stakes of holiday season for fraud teams. ?? ?? ?? Register here https://lnkd.in/esDaq6uK

E-commerce companies: holiday season is 2 weeks away. Thank goodness for data! amiright??? Without data, fraud teams are blind. But…data brings tough questions: - Where is it from? - How do you collect it? - What does it mean? When data lives everywhere, it’s chaos. The big questions we hear are: - How do you make sense of it fast? - How can data drive decisions instantly? There is a better way to fight fraud with data. And it starts with making data work for you—not against you.

Don’t miss this piece from our Head of Fraud, Brian D..

When people think Dodgeball, they think simplicity in fraud. Dodgeball helps teams to build clear, streamlined policies for complex fraud. One of our biggest strengths? ?? Seamless data integration with tools like Sift. With Dodgeball and Sift, our customers get: - Drag-and-drop policy building for easy setup - Real-time, AI-driven fraud decisions - Full, data-rich view of the user journey Thanks to our partnership with Sift, customers are catching fraud faster and with greater insight.

The rise of marketplaces has completely changed how consumers purchase. "I didn’t know I needed this, but I can't live without it." It's built trust, and holds customer experience and service to a higher standard than ever. Marketplaces also paved the way for new revenue streams for small business owners. Marketplaces provide the infrastructure for their livelihood; making fraud prevention critical. But as critical as prevention is, so too is fraud data. The data analysis is where you'll find the easter eggs to safeguard the purchase path. A path that continues to grow in sophistication as marketplaces continue to scale.

Thank a fraud analyst today. The person who's digging through data ?? across all different systems. The person wracking their brain ?? trying to find anomalies in behavior. The person trying to find patterns in transactions ?? that keep changing. Fraud analysts keep us as consumers happy. ?? And protect our favorite brands from bad actors. So thank you fraud analyst but... Maybe wait until tomorrow. It's Sunday. They deserve a break.

Holiday season is almost here. We have so many questions are keeping e-commerce teams up. Are we prepared? Will our acquistion programs work? Will our tech stack support our volume? All of the things! It's important to remember, pressure makes diamonds. And every fraudulent transaction... although annoying, tells a story about where to protect next. Gratitude for the gaps fraud exposes as opportunities to improve.