Doculabs, Inc.

Why should you care about process mining? Actual and actionable ROI. In the last few years, we've seen clients achieve: ??60% reduction in past-due receivables in nine months ??Savings of 20 to 30% of FTE effort ??Perfect PO improvement to 96% ??Identified $29 million in savings, with disputed invoices as a key opportunity ??75% reduction in maverick buying We have kick-started many of these projects with our workflow “X-rays.” This removes the primary question many of our clients have: where should/do I start? As partners with Celonis, ABBYY, and ServiceNow; we aren't a one-trick pony. Regardless of tool, we can quickly (weeks, not months) identify how your business can benefit from process mining and provide you the path to doing so. Subscribe to Intelligent Automation News for more like this and ideas you can use: https://bit.ly/4bcksG8 #processmining #ROI #Celonis #ABBYY #ServiceNow

A Center of Excellence (CoE) can make or break your process mining initiative. We spoke with Leslie Goldstone about her experience building a process mining CoE. She shares insights into why many fail and what makes them successful. Failure is often the result of misaligned objectives, lack of education, and insufficient executive sponsorship. Increase your likelihood of success by aligning with company initiatives, continuously educating stakeholders on process mining, and securing an executive sponsor. You can watch/listen to the conversation or read the lightly edited transcript below. Either way, Following this advice will increase the chance of process mining adoption and using it successfully. #processmining #COE

Delivering a stellar customer experience is no longer a "nice to have" - it's essential for financial services firms to stay competitive. This ebook from ABBYY and Doculabs reveals how process intelligence and intelligent document processing can transform your customer journeys: ? Gain X-ray vision into your workflows to uncover inefficiencies and pinpoint friction points ? Leverage AI-powered document processing to streamline onboarding, account changes, and more ? Personalize recommendations and communications based on a deep understanding of your customers Don't let outdated processes and fragmented data hold you back. Discover how to delight your customers and outpace the competition; get your copy today: https://bit.ly/49BSLVR

Generative AI advice is everywhere! We cut through the hype by identifying 4 key elements for a generative AI policy: 1. Ensuring Accuracy and Reliability 2. Establishing Ethical Boundaries 3. Protecting Data and Privacy 4. Transparency and Continuous Improvement We provide a brief explanation of why these are the keys. Then DOWNLOAD our free Generative AI guide to begin creating your policy. #AI #generativeAI #compliance #AIethics https://lnkd.in/e_N5jyJK

The Key Components of a Successful Process Mining Center of Excellence Leslie Goldstone, an exec in the life sciences industry, shares her experiences in creating a successful CoE program. You need a solid strategy, stakeholder management, governance, and benefits management. Watch this short interview today. https://lnkd.in/eJsmxTU6

Keeping customers loyal and assets in place is a constant battle for financial institutions. But the data-driven capabilities explored in this ebook can give you a powerful edge: ? Use process mining to identify at-risk customers based on behavioral shifts ? Leverage intelligent document processing to extract signals from client communications ? Deliver personalized incentives and seamless account servicing to strengthen customer relationships Don't let valuable clients slip away. Discover how process intelligence and IDP can help you proactively retain assets and stay ahead of the competition: https://bit.ly/49BSLVR

Using ChatGPT with Celonis and BPMN Diagrams - Tip of the Week #43 One way we have incorporated recent advancements in generative AI technology with process mining is by using Celonis to generate a BPMN diagram of an organization's business process using real data and then feed it into ChatGPT to get the following information: ? Process Overview: Provide a general description of the process, outlining its primary purpose and overall flow. Element Analysis: Examine specific elements within the process, such as tasks, gateways, and events, to understand their roles and functionalities. Flow Analysis: Analyze the sequence flows to understand how the process progresses from one step to another and identify possible paths within the process. Error Checking: Review the BPMN structure for any inconsistencies, errors, or deviations from standard BPMN practices. Edit Suggestions: Based on the analysis, suggest possible improvements, modifications, or optimizations to enhance the process efficiency or clarity. ? Some of the suggestions we have generated in the past from number 5 include the following: ? Gateway Conditions: The exclusive gateways lack condition expressions. It's beneficial to add conditions to the outgoing sequence flows of the exclusive gateways to explicitly define the decision criteria. Process Variables: Consider adding process variables that might influence the decision at the exclusive gateways. Documentation: Adding documentation elements to tasks and gateways could enhance understanding and clarity, especially for complex decisions. Event Types: Depending on the process's complexity, incorporating intermediate events (like timers or messages) could help model real-life scenarios more accurately. Sub-Processes: If any task is complex, consider breaking it down into sub-processes for more detailed modeling. Error Handling: If applicable, include error handling mechanisms using boundary events. ? In order to get these insights, we generated the BPMN from the entire dataset. You could also try using the top 10 or 20 variants to get insight into only the "happy path." Or you could do the longest variants by cycle time to query about the worst offenders in your data. We then used the following ChatGPT application:https://lnkd.in/eB5EhCvR And just like that, you are able to creating BPMN out of Celonis! Never miss a tip! Sign up for a Tip of the Week to delivered weekly to you: https://lnkd.in/gEZdzktu #genAI #Celonis #processmining

Turning Process Visibility into Competitive Advantage Guessing about how to improve your workflows is a recipe for lost revenue and unhappy customers. This ebook shows how process intelligence equips you with the data-driven visibility to drive real change: ? Use process mining to map end-to-end customer journeys and uncover hidden bottlenecks ? Apply predictive analytics to forecast outcomes and model the impact of process improvements? ? Leverage intelligent automation to simplify document-centric processes Transform your operations from a tangled mess to a competitive edge. Discover how process intelligence and IDP can revolutionize your business: https://bit.ly/49BSLVR

Is Celonis process mining causing you to underestimate the duration of your process? James Newman shares his answer in this tip of the week: https://lnkd.in/em3updEm #Celonis #processmining

Quick Celonis Process Mining Tip: The Power of YAML Code #processmining #ProcessMiningIQ https://lnkd.in/e9sZ2jrY