DispatchTrack

Thanks to Kayla Hopple at Sherman's for talking through their approach to delighting their customers with connected delivery experiences! #delivery #lastmile #customerexperience

With the best delivery scheduling software, building supplies distributors can speed up their delivery planning, improve their on-time delivery performance, increase delivery visibility, and keep their customers happy. The trick is to make sure you’re implementing the right software solution. Learn how by reading the newsletter: https://lnkd.in/gKHZqxtJ #buildingsupplies #logistics #deliveryscheduling #routing

There's no getting around the blizzards, bomb cyclones, atmospheric rivers, and hurricanes that disrupt the best laid delivery plans. The question is: what's the best way to deal with them in your last mile delivery operations? The key to managing situations where extreme weather disrupts deliveries is to always be communicating. Customers need to know about status changes right away, which means that calling everyone on a route one-by-one isn't feasible. You need the ability to send custom notifications to an entire route with the push of a button letting customers know that their deliveries can't be completed as scheduled. From there, you can send out rescheduling links en masse to get everyone back on the calendar for a later date -- and hope for more clement weather! #logistics #extremeweather #lastmile #deliveries

No Spreadsheets, No Phone Calls: Building a Smarter Last Mile [Free ebook] Last mile deliveries are at a turning point. If you’re still relying on spreadsheets or phone calls in your last mile delivery process, here's your guide to saving money and delighting customers by replacing those outdated processes. Click here to download now: https://lnkd.in/guhKsYGY #lastmile #logistics #delivery

Last mile delivery costs account for nearly half of total logistics costs—which is why more and more delivery organizations are prioritizing digital proof of delivery. Check out our latest newsletter to learn how and why that impacts costs. Or read the full article here: https://lnkd.in/gZbFq5SR #ProofOfDelivery #lastmile #logistics #CostReduction

How is delivering to job sites different from delivering to homes? At a job site, the person receiving the order isn't necessarily the one who placed it--meaning that clear communication and an ironclad audit trail via digital proof of delivery are more important than ever. Over-ordering at job sites isn't uncommon, so return management is especially critical as well. At the same time, customer experience is crucial in both. Just because a job site delivery isn't going to an end consumer, that doesn't mean expectations around delivery communication and visibility are any lower. What are the biggest differences you've noticed between different types of delivery? Let us know in the comments! #deliveries #lastmile #logistics #jobsites

Route optimization isn't just about controlling costs—it also directly impacts customer satisfaction. That's the premise of "Faster Routing, Happier Customers," our new guide to improving last mile route optimization and delighting your customers in the process. Don't let the competition outpace you in on-time deliveries and quick lead times. Click here to read the guide today: https://lnkd.in/gaVcNGH6 #routeoptimization #routing #logistics #lastmile

Some great insights on the importance of prioritizing in supply chain technology adoption. #logistics #supplychain

The Institute of Heating and Air Conditioning Industries, Inc. (IHACI)’s 44th Annual Trade Show is next week, and we'll be there! If you'll be in Pasadena on November 13, be sure to stop by booth 307 to learn how DispatchTrack helps optimize last mile delivery for heating and air condition distributors. https://lnkd.in/gpjhjTm8 #lastmile #logistics #hvac

No one wants to get stuck in an endless software implementation process, only to realize that the solution you choose doesn't provide the functionality you need. So what should you look for in a software partner to make sure that doesn't happen? -A proven track record of successful implementations -Strong support from customer success and onboarding teams -A strong, demonstrable commitment to innovation -Scalable SaaS architecture -Ease of rollout #saas #logistics #softwarepartners