Dispatch

Dispatch

科技、信息和网络

Boston,MA 4,270 位关注者

Own every service experience, from lead to lifetime customer.

关于我们

Dispatch is the modern field service experience platform, purpose-built to solve the communication gap between enterprise brands, 3rd-party contractors, and the consumer. Most brands rely on independent local partners to deliver the on-demand expertise required for local installation, repair, support or maintenance services, leaving the customer experience and brand's reputation at risk. Today's consumer expects a transparent and effortless service experience and judges brands on their ability to meet that expectation. Dispatch powers modern service by seamlessly connecting brands to an army of expert-on-demand local contractors, providing those contractors an intuitive platform to assign and manage jobs, and communicating service details automatically to the customer via their mobile device. When coupled with a CRM or existing field service management software, Dispatch automatically synchronizes customer, performance and job data between systems. Ultimately, Dispatch links the people, process, and data to create a modern service experience that delights customers, empowers contractors, and promotes a positive brand image for the enterprise.

网站
https://www.dispatch.me
所属行业
科技、信息和网络
规模
51-200 人
总部
Boston,MA
类型
私人持股
创立
2013
领域
Enterprise Software、Mobile Workforce Management、Last-Mile、Field Service Management、On-Demand和Marketplaces

产品

地点

  • 主要

    123 N. Washington St, Second Floor

    US,MA,Boston,02114

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