At Direct Interactions, we believe every agent brings something unique to the table. Their backgrounds and experiences help inform how to best approach a call with empathy and understanding.
关于我们
Fast-growing BPO based in Seattle with employees in every state. We operate customer service teams that work from home. Our clients include large non-profits, governments, and high growth technology companies. Direct Interactions helps organizations better serve the public through the use of rewarding and innovative practices by building and managing teams of compassionate humans, who draw on their own experiences to help other humans through difficult and complicated challenges to achieve measurable improvements in outcomes.
- 网站
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https://www.directinteractions.com
Direct Interactions的外部链接
- 所属行业
- 电话呼叫中心
- 规模
- 1,001-5,000 人
- 总部
- Seattle，WA
- 类型
- 私人持股
- 创立
- 2004
- 领域
- call center、contact center、customer service、customer support、people with disabilities、remote、American agents、US-based customer service、retail ecommerce、211、disaster response、unemployment customer support、university enrollment、public sector customer support、Medicaid customer support、utilities customer support和technology customer support
地点
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主要
获取路线
701 5th Ave
Suite #4250
US，WA，Seattle，98104
Direct Interactions员工
动态
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Happy #EmployeeAppreciationDay! ?? Today, we celebrate the incredible dedication, hard work, and passion of our amazing team. Thank you for everything you do to make Direct Interactions a great place to work. Your contributions truly make a difference, and we are so grateful to have each of you on our team!
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Last week Direct Interactions attended an Advocacy Day event in Olympia, WA put on by the Community Employment Alliance. Despite the gloomy weather, it was a wonderful event where our CEO, Jonas Nicholson, spoke about diversity and the importance of people with disabilities in the workforce. Check out our next post to see a clip from his speech! Thank you to everyone who came out to support the event!
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Last year Direct Interactions received the esteemed Rev. Dr. Martin Luther King Jr. Beloved Community Award from the Washington State Department of Social and Health Services (DSHS). Please join us in celebrating this honor and check out our press release at: https://lnkd.in/gJNZ7rji
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Today we celebrate #RandomActsofKindness day! What can you do to pay forward some kindness today? ??
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How serendipitous for the final day of 211 Week to be #ValentinesDay? 211's mission is to provide communities with connections to essential services they may need. And Direct Interactions is honored to be able to support this mission today and every day!
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