Dillon Morgan Consulting Inc

Running a service business is no joke. Many service businesses rely on market research or OEMs to share performance benchmarks, which they use to set their prices, service level agreements, and customer expectations. Nevertheless, unless a business analyses its own process capability, its more than likely going to erode profit margins. Read the brief article below to learn more about how to optimize your business beyond OEM and market standards. #smallbusiness #servicebusiness #Performance #oem #customerexperience #profitability #excellence #optimization https://lnkd.in/gwsaKXw3

?? Exciting news! ?? Lego City 5S workshop is officially *loading*—and we’re bringing Lean concepts to life in the most creative way imaginable. ??? Picture this: a Lego City transformed into a dynamic learning platform! We’re gamifying the principles of 5S (Sort, Set in Order, Shine, Standardize, Sustain) to demonstrate how these Lean methodologies can revolutionize processes and improve efficiency in any organization. Through hands-on collaboration, participants will not only build structures but also experience the power of streamlined workflows and optimized spaces. This isn’t just a workshop—it’s an adventure where Lean meets Lego! ?? Whether you're new to Lean concepts or a seasoned practitioner, this immersive approach will highlight the incredible value of organization, standardization, and continuous improvement.?? www.dillonmorgan.com #LeanThinking #5SWorkshop #Gamification #ContinuousImprovement #reimaginetransformation #InnovationInLearning #LegoCityAdventures

The City of Lancaster extends our heartfelt appreciation to Dillon Morgan Consulting Inc for their partnership in equipping our team with the tools for transformation!

Celebrating Lancaster’s Commitment to Re-Imagine Transformation! We are excited to celebrate 21 employees from the City of Lancaster, TX who successfully completed DMC’s Business Transformation Leadership Foundations course and earned their Lean Six Sigma Yellow Belt Certification! This milestone reflects Lancaster’s commitment to operational excellence, innovation, and delivering better services to the community. Their investment in process improvement and leadership development will drive real impact for years to come. Participants represented a diverse range of departments, including Public Works, Code Compliance, Development Services, City Secretary, Fleet Services, Police, Fire, and more— demonstrating that business transformation is for every function, every team, and every leader. A special thank you to City Manager Opal Mauldin-Jones. Her dedication to equipping her team with the tools and mindset for transformation is truly inspiring. At Dillon Morgan Consulting Inc, we believe that transformation starts with empowered leaders and practical tools to drive sustainable change. If you're looking to develop business transformation leaders in your organization, explore DMC Academy and our Business Transformation Leadership Programs. Learn more here: https://lnkd.in/e6D_uKWT Reimagine Transformation With Us! Congratulations again to the City of Lancaster, TX team—this is just the beginning of your transformation journey! #ReImagineTransformation #LeanSixSigma #BusinessTransformation #ContinuousImprovement #Leadership #ProcessExcellence #DMCConsulting #DMCAcademy

#Teamdmc

Celebrating a Milestone: Sri Neha Kuchipudi One-Year Anniversary with DMC ???? Time flies when you have an incredible team member gathering kudos from your customers and teams. A year ago, Neha joined Dillon Morgan Consulting as a Sr. Data Analyst, and what a journey it has been! From day one, she has taken on some of the most challenging assignments, navigated complexity with grace, and delivered outstanding results. Her ability to solve problems, collaborate with the team, and push for excellence has not gone unnoticed. The team appreciates her for being a true team player—someone always willing to step up, support others, and go the extra mile. She embodies our firm’s core values, and is committed to the DMC mission — To enable the successful execution of visions and strategies for those committed to making the work a better place —and has proven that talent, when combined with the right mindset, can achieve incredible things. Neha, thank you for your dedication, hard work, and the energy you bring to this team. Your contributions have made a real difference, and I have no doubt that this is just the beginning of a long and successful career here. Looking forward to celebrating many more milestones with you! Please join me in congratulating Neha on her one-year work anniversary! ???? #WorkAnniversary #TeamAppreciation #Leadership #Consulting #EmployeeRecognition #FutureLeader

LOADING….New wave of Business Transformation Leaders #reimaginetransformation #teamdmc www.dillonmorgan.com Mzee Dillon, PMP, Lean 6σ Black Belt , Akeal Hawkins , Kishore B. , Elisa Gouveia Waldrup, LSSMBB, Excellence Expert, Solomon Israel , Sri Neha Kuchipudi , Christopher Mazuk , Justin Mendoza

Leader Spotlight: Join us in celebrating Uriel Villalpando, MBA, the Director of Sanitation for the City of Garland. In 2024, Uriel nominated five of his leaders to participate in the Business Transformation Leadership Program with Dillon Morgan Consulting Inc. These leaders underwent four days of in-class training, executed an improvement project over three months, passed a final exam, and earned their Lean Six Sigma Green Belt certifications. Today, Uriel continues to drive progress by applying this training in collaboration with his team to meet and exceed their goals. Their projects have included optimizing commercial and residential routes, enhancing customer experience, optimizing workloads, and reducing vehicle downtime. Let's celebrate Uriel and these remarkable transformation leaders! Ang Broussard, Oswaldo Rodriguez, Kevin Casey, Thomas ‘Cole’ Owens ?? www.dillonmorgan.com #transformationreimagined

As we close out 2024, we take a moment to reflect on the journey that has brought us to where we are today. We're humbled by the successes we've been privileged to witness, and we're grateful to have played a part in supporting the organizations that are making a meaningful difference. We're grateful for the incredible DMC team members who have worked tirelessly to drive our mission forward. Your dedication, expertise, and passion are the backbone of our organization. To our valued customers, we thank you for trusting us to support your goals. Your loyalty and feedback mean the world to us. We also appreciate our partners and collaborators who share our commitment to making a positive impact. Together, we're achieving great things. As we look to 2025, we're inspired by the progress we've seen in the organizations we've had the privilege to support. We've witnessed bold visions take shape, strategies come to life, and meaningful change unfold. We're honored to have played a part in empowering these successes, and we look forward to continuing to support those who are dedicated to making a lasting impact. #newyear #makingadifference #empoweringsuccess Solomon Israel Christopher Mazuk Kishore B. Akeal Hawkins Elisa Gouveia Waldrup, LSSMBB, Excellence Expert Sri Neha Kuchipudi Sai Vakula Bikkumandla Mzee Dillon, PMP, Lean 6σ Black Belt Justin Mendoza