DFX5

?????????????????? ?????? ???????????? ???? ?????????????? ???????? ???????????????????? ???? ?? ?? During our visit to Quito, we had the privilege of meeting with Banco Pichincha Ecuador for multiple strategic sessions and shared insightful discussions. Through live demos and deep conversations, we explored how #GenerativeAI can drive innovation, tackle industry challenges, and unlock new business opportunities. ?? We deeply appreciate the Banco Pichincha team for their time, expertise, and commitment, making our discussions insightful and reinforcing our strategic collaboration. Additionally, we extend our sincere gratitude to Yesith Cardenas Herrera from Amazon Web Services (AWS) for his invaluable support and commitment, which played a crucial role in making this possible. AI is unlocking new possibilities for the financial sector. ?? ???? ???????? ???????????????????????? ?????????? ???? ???????? ?????? ??????? ??? ??????’?? ?????????????? ?????? ?????????????? ?????? ???? ?????? ?????????? ?????? ???????????? ????????????????! #DFX5 #DFX5Ecuador #BancoPichincha #AWS #GenAI #FinancialServices #Amazon #IA

DFX5 ???????????????? ?? Our visit to Bogotá, Colombia has been an exciting opportunity to engage with clients and prospects, explore new business opportunities, and craft strategies that foster innovation and growth in the region.? With the support of the Amazon Web Services (AWS) Colombia team, we were able to achieve great results and gain valuable insights that will help deliver even more impactful solutions. Thank you for your invaluable contributions to this successful journey! ?? At DFX5, we are at the forefront of #GenerativeAI in shaping the future of #CX. By leveraging the power of #GenAI, we transform how businesses interact with their customers, delivering more personalized, intelligent, and efficient solutions: ? ?????????????? ?????????????? ??????/?????? –?Streamlining customer service with AI-driven call management. ? ???????????????????????????? ???? –?Creating dynamic and personalized customer interactions through AI. ? ????????-?????????????? ?????????????????? – Unifying all communication channels with AI for a seamless experience. ? ?????????????? ???????????? ???????????????????????? –?Enhancing support with AI-powered Post-Contact Analytics and Live Agent Assist. ? ?????? ?????????????????? –?Utilizing AI for Fraud Detection and Anti-Money Laundering, ensuring security and compliance. ? ???????????????? ???????? ??????????????????? – Harnessing AI to centralize and analyze customer data for deeper insights. ?? We are committed to driving innovation and delivering value through Generative AI. If you're in Colombia and want to explore how we can collaborate, let’s connect! ?? #DFX5 #AWS #Bogotá #GenAI #AI #CustomerExperience #IVR #Innovation #PCA Damian Fernandez| Yaraví García De Silva| Alfredo Sisiruca| Marino Vargas| Solimar Maldonado Bello | Luis Felipe Flórez Lea?o

Team Gathering in Mexico City!??? ?? We are excited to share that part of the DFX5 team came together in Mexico City for a strategic alignment session, defining our vision and priorities for 2025 and beyond. ?? This gathering allowed us to strengthen our collaboration, exchange ideas, and explore new opportunities in a key market for innovation and business growth. Connecting in person always brings fresh perspectives and reinforces our commitment to delivering value through cutting-edge solutions.??? We had the opportunity to visit the Amazon Web Services (AWS) Mexico City offices and meet the local team, engaging in insightful discussions about the future of AI, cloud solutions, and the evolving needs of our clients. ?? As an AWS Partner, collaboration is at the core of what we do, and these sessions help us refine our strategy and maximize the impact we bring to businesses across the region.??? With Mexico emerging as a growing hub for technology and innovation, we look forward to identifying new opportunities and expanding our reach. Exciting times ahead!??? #DFX5 #AWS #Teamwork #MexicoCity #StrategicAlignment #AI #CloudSolutions #Growth Christiane Parlange

DFX5 and GRUPORPP S.A. Exploring the Future with GenAI and ML ?? Yaraví García De Silva Head of Engineering ML/AI/CX at DFX5, and Alfredo Sisiruca our Head of Pre-Sales, had the privilege of connecting with Grupo RPP, diving into the transformative impact of technology in the media and communications industry. ??Key Highlights: ??Explored innovative opportunities to leverage #GenAI and its potential to redefine operations and drive #growth. ??Discussed how #ML can streamline internal processes and elevate the user experience to new heights. ??Reinforced our commitment to driving digital transformation, supported by Amazon Web Services (AWS) as a strategic partner. A special thank you to the AWS Peru team for their support and collaboration. And a big thanks to Grupo RPP for the insightful conversation—we’re excited to build a future full of opportunities together! ?? Damian Fernandez | Yaraví García De Silva | Alfredo Sisiruca | Solimar Maldonado Bello | Cesar Polo Aliaga | Karla Wong | Carolyn Reynoso Cayo

DFX5 and Grupo AJE Innovating Together from Lima ?? Last week, our team had the honor of connecting with prospects, clients, and strategic partners in Lima, a vibrant city full of opportunities for improvement and innovation. We had the pleasure of meeting with the Grupo AJE team, uncovering new ways to transform their operations and accelerate growth with the power of Amazon Web Services (AWS) technologies. ??Highlights from our visit: ??Explored how #GenerativeAI and #ML can revolutionize key processes in the consumer goods industry. ??Presented #innovative solutions designed to maximize efficiency and deliver measurable results. ??Developed solid strategies to drive innovation alongside our #strategic partner AWS. A special thanks to the AWS Peru team for their support and collaboration. Thank you, Grupo AJE, for your vision and openness to embracing new technologies! We’re excited to continue achieving great things together. ???? Damian Fernandez| Yaraví García De Silva | Alfredo Sisiruca | Solimar Maldonado Bello | Cesar Lepage Moreno | Karla Wong

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DFX5 officially arrives in Peru! ???? We are thrilled to announce that we have launched our operations in Peru, marking an exciting new chapter in our mission to provide best-in-class technical services as a transformational and strategic partner for businesses in the region. ???? With our deep Technical Expertise, we’re the leaders partner in delivering enteprise-grade CX solutions that use GenAI based in Amazon Connect and Bedrock. Just recently we launched the largest Amazon Connect contact center implementation in LATAM for one of the largest banks. ?? If you’re in Peru and looking for a strategic partner to take your business to the next level, don’t hesitate to reach out to us. #DFX5 #AWS #DFX5Peru #AmazonConnect #Bedrock #CX #GenAI #Partner #Strategic

2024: A Year to Remember! ?? 2024 has been a remarkable year for DFX5, marked by growth, innovation, shared achievements, and unforgettable moments. From expanding our team to supporting our clients on their cloud journey, every milestone reflects the dedication and passion of our amazing team ???? As we look ahead, we’re excited to build on this momentum and create even greater successes in 2025! ?? #DFX5 #AWS #2024 #Incredible #Year #Expectations #Cloud #GenAI Damian Fernandez| Yaraví García De Silva| Matus "Matt" Pohancenik| Lukas Hamacek| Daniel Konopcik| Francisco Fernandez| Paula Varrone| María Paz Giraudo Vélez| Valentina Moyano Marega| Azul Spagnoli| Eduardo Botero Montoya| Alejandra Castrillón| Alfredo Sisiruca| Abdur Razaq| Angel M. Feliz| Arslan Ali| Bhavesh Dandalwar| Brijesh K P.| Camilo Munera| Carlos Daniel Jimenez| Daniel Alejandro Garcia Mora| David Castro| Diego Cruz| Eduar Casta?o| Gaston Poma| Ivan O Ortega Cotte| Joshua Sánchez álvarez| Juan Pablo Calad Henao| Juan Pablo Zapata| Luis david Munoz estrada| Martin Golis| Muhammad Saad ur Rehman| Oliver Cera| Rudo Pohancenik| Nicolas Mu?oz| Nouman Rashid| Juan Sebastian Guerrero| Wilson Martínez

DFX5 Customer Appreciation Dinner ??? Last night, we hosted the DFX5 Customer Appreciation Dinner ?? to celebrate the incredible partnerships that drive our success. The evening was filled with meaningful conversations, inspiring stories of collaboration, and exciting plans for the future. Thank you to everyone who joined us! Together, we’re building stronger connections and creating innovative solutions to shape what’s next. ?? #CustomerAppreciation #Partnerships #DFX5 #AWS #reinvent #Vegas #Innovation #Collaboration #Future #AI #GenAI #Cloud Damian Fernandez|Lukas Hamacek|Matus "Matt" Pohancenik|Juan Pablo Zapata|Alfredo Sisiruca|María Paz Giraudo Vélez|Roby Vilca Pinto|Laura Luque Bustamante|Santiago Chérrez|Joel Vera|Karla Wong|Solimar Maldonado Bello|Adriana Gutierrez Sanchez|Carla Ciperski|Gerardo Martínez|Luis Marrero|Maria Fernanda Navarrete Abad|Gina Acosta|Reynaldo Hidalgo