Your SaaS is scaling globally—users are joining from Tokyo to Toronto, and metrics are soaring. But growth brings a challenge: support tickets flood in, many in languages your team doesn’t speak. Customers in Brazil, Germany, and South Korea feel ignored when they can’t get help in their language. The fallout? Frustrated users, churn, and lost opportunities. With 68% of customers expecting support in their native language, ignoring this need is like opening global doors—without a welcome mat. DevRev’s PLuG Multilingual GPT-Powered Chat Widget breaks language barriers, fostering loyalty instead of frustration. Features like Semantic Search and AI translation empower teams to deliver seamless, localized support. Wherever your users are, deliver exceptional service with DevRev: https://dvrv.ai/49bYMKr #DevRev #Multilingual #SemanticSearch #CX
DevRev
软件开发
AI-native modern support platform that is scalable, customizable, easy-to-tune with product and user data.
关于我们
DevRev’s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform. Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI. Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America’s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS.
- 网站
-
https://devrev.ai/?utm_source=linkedin&utm_medium=social
DevRev的外部链接
- 所属行业
- 软件开发
- 规模
- 201-500 人
- 总部
- Palo Alto
- 类型
- 私人持股
- 创立
- 2020
产品
DevRev
客户关系管理 (CRM) 软件
DevRev’s AgentOS, purpose-built for the SaaS vertical, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform. Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI.
地点
DevRev员工
-
Mark Minevich
Chief AI Officer | C-level | Strategist | Venture Capitalist | ex-IBM ex-BCG | Board member | Best Selling Author | Forbes Columnist | AI Startups |…
-
Steven Kaplan
Transforming the dynamics and economics of running databases @Tessell. Entrepreneur, advisor, investor, author. Former Forbes Council. | One IPO exit…
-
Patrick van de Werken
Software Technology Company Builder, Scaler. Seasoned Sales/ GTM Leader. Early Stage Start Up Investor.
-
Chandra Nath
动态
-
Amidst the hustle of innovation and collaboration, the Argentinian women of DevRev carved out a precious moment for themselves—a breathing session. ?? It wasn’t just about inhaling and exhaling; it was a pause to reflect, reset, and reconnect with themselves and each other. As the room filled with calm and clarity, it became a space for shared stories, fresh ideas, and inner balance. At DevRev, we believe that every woman belongs at the table—especially in the fields shaping the future. Through gr.ai.ce, we’re paving pathways for women to thrive in Tech and AI, offering opportunities and a community to dream, learn, and grow. Together, we’re building a world where technology includes everyone and works for everyone. Ready to be a part of the change? Learn more about gr.ai.ce: https://dvrv.ai/3ZfzExQ #WomenofDevRev #graceinitiative #WomenInTech #AIForEveryone?
-
Understanding the problem is the first step to real solutions. Modern tools can’t fix yesterday’s challenges, and traditional SaaS systems fall short of today’s relentless demands. SaaS 2.0 redefines what’s possible—integrating AI to unify teams and deliver lightning-fast, game-changing outcomes. At DevRev’s Effortless Bay Area event, our Co-founder and President, Manoj Agarwal, confronted a harsh reality: transformation is daunting. The fear of failure looms, from data migration minefields to operational disruptions. That’s why DevRev’s Airdrop isn’t just a feature—it’s a breakthrough. Companies like Bolt and Velocity Global are escaping legacy systems with their seamless, AI-powered approach—no chaos, no downtime. DevRev isn’t static—it’s a platform designed to grow, adapt, and lead change. Discover the new frontier of SaaS here: https://dvrv.ai/4g1neQA #SaaS #DevRev #EffortlessBayArea #KnowledgeGraph #Turing #AI #Tech
-
In a world obsessed with multitasking, DevRev flips the script with essentialism—focusing on what truly matters. Less but better isn’t just a mantra—it’s our way of life at DevRev: https://dvrv.ai/3BcqGcp ?? Simplify: Declutter tasks that don't spark joy. ?? Clarify: Align every effort with the 'why.' ?? Amplify: Do fewer things exceptionally well. We’ve transformed productivity into purpose, where the results are—Phenomenal products, happier customers, and a culture where clarity reigns supreme. #Essentialism #LessButBetter #WorkSmart
-
Life at DevRev is anything but ordinary! Meet Gayathri B., DevRev Chennai's first SDR, who’s celebrating an inspiring journey of growth, milestones. Her secret? Learning, responsibility & freedom to experiment. Her journey is a true testament to our culture of honesty, humility, hunger, and heart. With DevRev, she’s found the freedom to experiment, take responsibility, and learn every step of the way. Here’s to celebrating her incredible journey and looking forward to many more milestones! Ready to write your own story? Join the DevRev way! https://dvrv.ai/49fp5iH #LifeAtDevRev
-
Our Founder and CEO Dheeraj Pandey and Visual Leader Nora Herting unpacking something special today — the magic behind our knowledge graph. ? It's fascinating how the simplest things in tech become the hardest to execute. Unlike legacy systems that feel like they're running on dial-up, our knowledge graph syncs customer, product, and work data in real-time. The reality is, AI without real-time data sync is like a Ferrari without fuel. Our knowledge graph isn't just fast — it's thoughtful about every microsecond of latency, every search query, every workflow handoff. Why does this matter? Because in a world where everyone's AI-washing their products, real innovation happens in the mundane: ultra-low latency, smart search, and workflows that actually work. See how we're reimagining enterprise workflows: https://dvrv.ai/4fICrXf #DevRev #AI #KnowledgeGraph
-
What do customers expect today? ?? Customers demand value, speed, and seamless support—accepting nothing less. Landing a major account is just the beginning; customers now invest in complete experiences, not just products. The reality: ? Proactive support and personalization are baseline expectations ? One poor interaction can trigger customer departure ? Meeting these standards builds enduring trust and loyalty How can you deliver on these expectations? Discover proven strategies to exceed customer demands and validate their choice: https://dvrv.ai/3CKBcbq #DevRev #Customers #Tips #CustomerSupport #CX?
-
Calling all Product Leaders!??? Wondering how to navigate uncharted terrain in your product roadmap?On December 4th, get ready for an inspiring 30-minute session that redefines Product Management in the age of AI, economic challenges, and shifting consumer behaviors. This session is hosted by?Product School, a global leader in product training with a thriving community of over 2 million product professionals. Meet the speakers: Priyanka Pal, Product Manager at DevRev Karamvir S. Singh, Chief Product Officer at?Kaiko Together, they’ll guide you through the modern challenges of product leadership and share actionable strategies to thrive amidst uncertainty. Key takeaways: How to embed AI into product discovery. Balancing strategic vision with day-to-day demands. Frameworks for scaling teams across growth stages. Walk away with fresh insights and practical tools and scale your teams today. Webinar details: ??? 4 December 2024 ? 1:00 AM - 1:30 AM IST Register here:?https://dvrv.ai/414hOQU Let’s shape the future of Product Management—together! #ProductManagement?#AI?#Leadership?#Growth?#FutureReady
-
"Culture isn’t just spoken—it’s lived." This belief drives Manoj Agarwal, Co Founder and President of DevRev as he underscores the importance of founders leading by example: https://dvrv.ai/4fKYUD8 At DevRev, the 4 H's—Hungry, Humble, Honest with Heart—act as a compass,? ensuring every DevRevler embodies values like honesty and humility that can’t be taught. But it doesn’t stop there. The 4 A's—Authenticity, Antifragility, Ambition, and Attention to detail—empower employees to contribute to a workplace where growth is a shared journey. DevRev’s culture is a balance of unshakable principles and continuous evolution—a testament to how individuals and the organization grow together. #DevRev #Culture
-
Data silos: the arch-nemesis of teamwork. They hinder collaboration, split insights, and create chaos. But DevRev's Airdrop is here to vanish the silos! With Airdrop, information doesn’t play hard-to-get in your workplace. It just shows up—wherever and whenever it’s needed. No app-hopping. No endless searching. Just seamless flow. This is the Airdrop effect—a technology that turns scattered data into a cohesive Knowledge Graph, making collaboration smoother than ever. Unified access: All your customer insights—feedback, metrics, analytics—delivered effortlessly. Context on demand: Whether you're a developer, PM, or support agent, the right data arrives exactly when and where you need it. 360-degree customer view: Airdrop weaves structured and unstructured data on customers into one rich tapestry. With Airdrop, collaboration becomes second nature, and growth becomes unstoppable. And silos? Just a memory of the past. Curious to know what we’re talking about? Read more about the invisible revolution (or should we say DevRevolution ?): https://dvrv.ai/3Z0DavP ?? Sunil Dutt #AI #CustomerCentricity #TeamworkReimagined