Deskpro

Check out the latest edition of The Deskpro Digest for your monthly dose of Deskpro news and updates. Discover how our new AI features and Chatbot enhancements can transform your support strategy. Plus, don't miss our upcoming AI Virtual Event - register now to explore the future of AI-powered support: https://lnkd.in/ez4--mTN #DeskproDigest #CustomerSupport #AI #Innovation

Enhance customer management with the new Sellsy integration for Deskpro! Integrate Sellsy’s all-in-one CRM software directly into Deskpro for a seamless experience. ?? Automatically or manually sync Deskpro users with Sellsy contacts, displaying their info alongside tickets. ?? Access crucial contact information within Deskpro without switching platforms. ?? Update Sellsy profiles with new ticket information to keep your CRM data current. Learn more: https://hubs.li/Q02RbTv10

It's official — we're a High Performer in G2's Fall Reports and the #1 choice for AI Text Generation and AI Text Summaries in the Digital Customer Service category for Small Businesses! ?? Thanks to our customers, partners, and team for helping us achieve this awesome recognition. Here’s to more success and innovation ahead! ?? #G2Reports #Reviews #CustomerAppreciation

The team is at the Customer Engagement and Experiences Conference at the Cavendish Conference venue in London today. If you're attending, be sure to swing by and chat with us about the latest customer engagement strategies and how AI is revolutionizing the way we connect with our customers. #CustomerEngagement #CXConference #AI #Innovation #LondonEvents

The team is wrapping up a busy August with a new edition of The Deskpro Digest! ?? Give it a read to find out everything we've added to the help desk in the last month including advanced AI capabilities, a new and improved Messenger, and some exciting integrations ?? #Deskpro #HelpDeskSoftware #TheDeskproDigest

Want to join our growing team? We're hiring in our Austin HQ ???? and London office ???? across Sales, Support, Engineering, and Product! ?? ?? Visit our careers page to apply now: https://hubs.li/Q02Ls5ds0 #JoinDeskpro #Hiring

Enhance your team's efficiency by integrating your Slack workspace with your help desk. Enable easy ticket creation and management with a simple /deskpro command. ?? Create New Tickets with a Command ?? Convert Slack Messages to Tickets ?? Add Notes to Tickets Improve team communication and reduce the need to leave the platforms your team already use to submit tickets to your help desk agents. Check it out: https://hubs.li/Q02M0WZg0

Launching our latest integration with IT discovery and inventory platform, Lansweeper ?? With this new app bring your IT asset management directly into the help desk, giving you a comprehensive view of your IT environment ?? Improve your asset management and support processes with the following capabilities: ?? Link devices to users for instant visibility into IT assets from Deskpro ??? Detailed hardware, software, and network device info ?? Search lists of devices for streamlined operations for faster issue resolution Learn more: https://hubs.li/Q02L6V0r0 #Deskpro #Lansweeper #ITAssetManagement #HelpDesk #TechInnovation

July's edition of The Deskpro Digest is here! ?? Catch up on the latest features we released in July. Plus, a brief intro to some of the exciting innovations to come and an early sneak peek at one of our newest launches. Read the full newsletter below! #DeskproDigest #ProductUpdates #HelpDeskSoftware

The June edition of our monthly newsletter, the Deskpro Digest, is here! ?? Get the latest updates about Deskpro, including: ?? Product Innovation: Discover our newest features and get a sneak peek at what's coming next. ?? Company Updates: Catch up on what’s happening behind the scenes at Deskpro. Dive into the newsletter below! #DeskproDigest #ProductUpdates #InsideDeskpro