We keep rolling out updates to make your support tasks easier: ?? Platform Translations: Now supporting over 10 languages. ?? Auto-Reply Templates: Automate responses upon ticket creation. ??? Custom Signatures: Create and switch between your own signatures. ? Real-Time Ticket Updates: See ticket changes instantly. ?? Smarter GPT Replies: URLs in tickets are now scraped for better suggestions. ??? Floating External Forms: Embed forms on your site as a floating icon. ?? Persistent Filters: Your filters now stay put across sessions. Check them out today! #Deskhero #ProductUpdate #CustomerSupport #AI #ArtificialIntelligence
Deskhero
软件开发
Simplifying customer support using AI responses, drafting from past tickets and scattered knowledge
关于我们
Tired of the customer support runaround? Meet Deskhero. Think of us as your behind-the-scenes superhero, tackling the chaos of support tickets with smart, AI-powered precision. With Deskhero, the days of drowning in repetitive queries and jumbled knowledge sources are over. We're here to make your life easier, one ticket at a time. ??????????????????'?? ????????: ?? ????-?????????????? ??????????????: Our AI doesn't just respond – it understands, personalizing every answer for your customer's needs. ?? ?????????????????????? ?????????????????? ??????: From uploaded docs to past tickets, all your wisdom is one search away. ?? ???????????????? ??????????????????: Customize fields, create dynamic lists, and filter like a pro. Deskhero molds to your process. ?? ???????????? ???????????? ?????? ??????????: Tailor your workspace. Create fields and lists that align perfectly with your team's workflow and data needs. ?? ???????????? ????????: Visualize and manage workflows with ease. Drag, drop, and done. ?? ?????????? ???? ????????????: Not just a search tool, but a smart assistant. Ask, and Deskhero delivers precise answers, harnessing your entire knowledge database. Affordable? Check. ? Customizable? Double check. ? With Deskhero, you're not just managing support tickets; you're crafting exceptional customer experiences. Ready to transform how you handle customer support? Jump on board with Deskhero and feel the difference. ?? ???????? ???? ???????? ?????? ?????????? ???????????? ???????? ??????????! https://account.deskhero.com/sign-up ????????????????: ???????????????????? ??????????????, ?????? ???????????? ???? ?? ????????.
- 网站
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https://www.deskhero.com
Deskhero的外部链接
- 所属行业
- 软件开发
- 规模
- 2-10 人
- 类型
- 合营企业
- 创立
- 2021
- 领域
- AI-Powered Customer Support:和Knowledge Management
Deskhero员工
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Maheen Kanwal?? Copywriter
HR Tech SaaS Writer | Crafting Content that Connects, Converts & builds Authority | 500+ published blogs & copy | Reviews |Full-funnel Copywriter…
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Ernest Batyrbayev
Frontend Developer | Vue | React
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Hanna Pak
Product Designer | Creating Impactful User Experiences
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Tayyab Sarwar
Freelance Video Editor | UX/UI Designer
动态
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Deskhero's latest updates for May/June 2024 are here! ?? Check out the video to see our new features in action: ?? Automation Rules ?? Real-Time Dashboard ?? GPT-4o Integration ?? Instant Image Embedding in Editor ?? New "Last Message" Field ?? Persistent Sort Order ?? Display Ticket Emails ? Message History & Timezone Support ?? Relative Date Option ?? Convert Message Types Plus, a sneak peek at what's coming soon! ?? Join now and elevate your customer support experience! ??? #DeskheroUpdates #CustomerSupport #Innovation #aitools
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Release alert: Our brand new Dashboard! Gain real-time insights with interactive charts, monitor efficiency metrics, and track ticket updates—all customizable to your needs. ?? #Deskhero #CustomerSupport #BusinessEfficiency #AI
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Are you in Sales? Then you likely know the struggle with RFPs. Transform how you handle RFPs with Deskhero’s AI-driven tool: ? Automate responses using historical data ? Increase efficiency, win more deals ? Start your free trial and see the difference! https://www.deskhero.com
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How AI-Powered Personalization is Revolutionizing Customer Support and Transforming Customer Experience ??Torrent of queries ??Overwhelmed agents ??Long wait times ??Unresolved issues ??Rising frustration ??Dissatisfied customers ??Lost revenue ??Damaged reputation Facing similar situations? What if there was a way to offer 24/7 immediate support without compromising on personalization? ?That’s the power of AI-powered personalization. Our latest blog explores: ?The evolution of customer support with AI ?Benefits of AI-Powered Personalization in Customer Support ?Real-World Applications and Case Studies ?Challenges and Considerations ?6 steps to implement AI in your customer support strategy ?The Future of AI in B2B Customer Support AI is revolutionizing the way we interact with customers, ensuring every touchpoint is impactful. Ready to elevate your customer support? ?? Read more: https://buff.ly/4apr43S #CustomerExperience #customersupport #Innovation #AI #DeskHero