?? Don't miss out! DSW Designer Shoe Warehouse's Tim Harpe will be joining us this morning with Simplify's Zach Jones to shed insight on how #IntelligentVirtualAgents have saved $1.5M in #CustomerSupport costs. ?? Join us today at 10 AM CST to learn: ? How to choose an #IVA vendor that helps you accomplish your goals ? How the perfect combination of CX and AI can improve your bottom line ? How to scale AI support across your organization for more savings Save your spot here: https://hubs.li/Q039l3cC0
Capacity
软件开发
Clayton，Missouri 2,261 位关注者
Build stronger customer relationships on social media with software built for regulated industries.
关于我们
As support costs continue to rise, teams are often overburdened, struggling to maintain service levels while navigating increasing ticket volumes, and facing pressure to find cost-effective solutions to improve performance while managing growing demand. Capacity is an omnichannel support automation platform that helps clients drive down support costs, improve knowledge access, and increase efficiency with practical and generative AI—so your team can do their best work. We offer solutions for intelligent virtual agents, employee enablement and agent assist, and process automation to nearly 20,000 companies worldwide. Today, Capacity automates support over chat, SMS, voice, web, email, helpdesks, and more in one single platform, powered by technology and talent from Cereproc, Denim Social, Envision, Linc, Lucy, LumenVox, SmartAction, Textel, and YouCanBookMe. Capacity was founded in 2017 by David Karandish and Chris Sims, and is part of the Equity.com incubator. We’re proudly headquartered in St. Louis. To learn more about Capacity or to request a demo, visit capacity.com.
- 网站
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https://denimsocial.com
Capacity的外部链接
- 所属行业
- 软件开发
- 规模
- 11-50 人
- 总部
- Clayton，Missouri
- 类型
- 私人持股
- 创立
- 2020
- 领域
- Social Media Management、Software、Social Media、Social Selling、Marketing Automation、Technology、Marketing、Advertising、Banking、Insurance、Mortgage、Wealth Management和Compliance
地点
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主要
获取路线
8182 Maryland Avenue
Suite 1401
US，Missouri，Clayton，63105
Capacity员工
动态
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?? Stay connected with us at Capacity! We’re moving over to their page soon! If you want to continue to follow our journey, make sure to jump over to their LinkedIn page and hit that follow button. Follow Capacity here ?? https://hubs.ly/Q0383ZCF0
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Don't miss the upcoming webinar with LumenVox by Capacity covering the latest in #voiceAI and #CX!
Want to optimize your voice support experience? ??? Join Channel Sales Manager David Smith and Solutions Architect Paul Esquino for an exciting new webinar on #VoiceAI and how they can improve your #CustomerExperience. ? Elevating customer interactions with AI model improvements ? Improving service over time with sentiment analysis and call summarization ? Staying #OnPrem or in the #Cloud, no matter your data needs Don't miss out on the chance to uncover exciting developments in AI-powered voice support! Sign up here ?? https://hubs.li/Q037mYV60
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?? Heads up! We’re moving! If you haven’t heard the exciting news yet, we’re relocating our content, but we’re not going far. Stay in the loop with all our latest updates, innovations, and announcements by following us at Capacity. Follow us here ?? https://hubs.li/Q035WwkM0
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Our platform is growing! We're so excited to welcome the YouCanBookMe team to Capacity ? Read more here: https://lnkd.in/eYddAkXA
Scheduling is about to get a lot easier with Capacity. We’re excited to share that Capacity has acquired: YouCanBookMe ?? With the amazing scheduling tech from YouCanBookMe, soon our users will be able to create custom booking experiences in the same platform where they automate support. “Teams waste way too much time going back and forth to schedule meetings,” says David Karandish, CEO. “Together with YouCanBookMe, we want to make bookings simple, automated and connected across channels so teams can focus on doing their best work.” We’re so excited to add these crucial capabilities for our customers, alongside the YouCanBookMe team. Read more here: https://hubs.li/Q035bN8G0
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?? Follow us at Capacity! We were recently acquired by Capacity, which means we’ll be moving all our content to their page! So make sure to stay tuned and follow our journey there. Follow Capacity here ?? https://hubs.li/Q034D-D50
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?? Stay connected with us! Exciting news- we are moving our content to Capacity! You can stay up to date with our latest updates, innovations, and news by following our journey at Capacity. Follow us here ?? https://hubs.li/Q033rGWt0
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We’re so excited to welcome three new companies to Capacity and celebrate a $26M funding round! ?? Lucy? AI, Envision, and Linc will help us strengthen the overall company vision, while our transformative recent growth “reflects what our customers are asking for: an all-in-one AI platform that delivers across all communication channels,” according to our CEO David Karandish. It’s thrilling to be part of Capacity’s transformational growth journey helping businesses across industries work more efficiently with AI-powered customer and team support.? ? Read more about our news here: https://lnkd.in/dv-Yd-eT
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Hoping to give your #socialselling a boost? A #socialmedia profile is the face of your personal brand online. Whether you're hoping to build #thoughtleadership or connect with your customers, appearances matter—especially on #Instagram. Make sure your profile is representing the best of your brand with some best practices: ? Use a high-quality profile picture and background to make a good first impression. ? Be clear and concise about who you are and what you do in your bio. ? Share content that aligns with your personal brand, such as strategy tips or advice. Ready to dive in? Explore more best practices for your Instagram profile here ?? https://brev.is/kbDJy
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Want your #socialselling to feel more authentic? Instagram offers #financialservices thought leaders a visual, creative way to connect with clients. ?? Build a scalable, effective #socialstrategy today with these best practices ?? https://brev.is/qT2k4
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