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Chicago, Ill area Director of Operations - Overall Business Responsibility Job Description: We are seeking an entrepreneurial and driven Business Manager to oversee the entire business operation, with a focus on managing the P&L, leading the sales team, and handling the procurement of high-end food products, logistics and the office & warehouse staff. This role requires a dynamic individual who is passionate about the food industry and has the ability to improve and develop processes to ensure streamlined and efficient operations. Key Responsibilities: Profit & Loss Management: - Oversee the company's P&L, ensuring financial goals are met and implementing strategies to maximize profitability. - Monitor financial performance, analyze data, and provide regular reports to the executive team. Sales Leadership: - Lead and motivate the sales team to achieve and exceed sales targets. - Develop and implement sales strategies to expand the customer base and increase revenue. - Foster strong relationships with key clients and identify new business opportunities. Procurement & Product Sourcing: - Manage the procurement of high-end food products, ensuring quality and cost-effectiveness. - Build and maintain relationships with suppliers to ensure a consistent and reliable supply chain. - Stay informed about market trends to source new and innovative products. Business Development: - Identify and pursue new business opportunities to drive growth. - Develop partnerships and collaborations to enhance the company’s market presence. - Create and implement strategies to expand into new markets and increase distribution channels. Warehouse & Distribution Management: - Oversee the warehouse operations to ensure efficient storage, handling, and distribution of products. - Manage logistics and distribution, coordinating with the company’s fleet and third-party logistics providers such as FedEx 3PL services. - Ensure compliance with all safety and regulatory requirements. Operational Efficiency: - Streamline office and distribution operations to ensure maximum efficiency. - Implement process improvements and best practices across all areas of the business. - Develop and enforce standard operating procedures (SOPs) for the warehouse and distribution teams. Qualifications: - Proven experience in a senior management role within the food distribution industry. - Strong knowledge of P&L management, sales strategies, and procurement processes. - Demonstrated ability to lead and motivate a team, with a track record of achieving and exceeding targets. - Excellent business development skills with an entrepreneurial mindset. - Strong understanding of warehouse and distribution operations. - Exceptional organizational and process improvement skills. - Excellent communication, negotiation, and interpersonal skills.

The Director of Operations Will be responsible for implementing key performance indicators, best practices and strategies to ensure efficient and effective operations in all aspects of the business. It will also be client interfacing. This role will oversee the warehouse operations team as well as remote employees. Responsibilities: Develop and implement operational processes and procedures that ensure the efficient and effective functioning of the business Implement and monitor KPIs to measure the performance of the business and identify areas for improvement Develop and implement best practices to optimize operations and reduce costs Oversee the warehouse team, including receiving, inventory management and order fulfillment Monitor client satisfaction by analyzing data and surveys Develop and maintain relationships with vendors and suppliers to ensure timely and cost effective cost of goods and services Hiring and monitoring the duties of Operations Department Heads to ensure their alignment with our strategic plans Facilitate leadership development within the operations team Lead with an innovative mindset, which enables unique solutions to operational deficiencies, budgeting limitations or employee complaints Meet weekly with the Executive team to relay the progress of organizational strategies or address concerns about current procedures Collaborates with other divisions and departments to carry out the organization's goals and objectives Maintain knowledge of emerging technologies and trends in operations management Identify training needs and ensures proper training is developed and provided Develop and implement safety protocol and procedures as it pertains to OSHA guidelines Requirements: Bachelor’s or master’s degree in business administration or related field Excellent interpersonal and communication skills Minimum of 7-10 years of managerial experience Proven strategic planning and budgeting experience High level of competence in ERP systems and Microsoft Office Suite Demonstrated experience in setting, monitoring and meeting quarterly and annual goals Experience building and scaling teams and systems High level problem solving skills An entrepreneurial spirit