Delivery Solutions

Customer will pay for same-day delivery. You just have to offer it. Learn how: https://hubs.la/Q02Rv_L30 #sameday #delivery #customerexperience

Pharmacists aren’t exactly the first group that comes to mind when thinking about who should be solving these deep-rooted logistics issues. They’ve spent years training to dispense medications and counsel patients, not oversee complex supply chain operations. Yet pharmacists are often forced into this position if their organization wants to provide an elevated experience in last-mile delivery orchestration. "You're now asking pharmacists to take on a whole new role,” says Courtney Catron, Account Executive here at Delivery Solutions. “[The pharmacists’] job has been to fill prescriptions, and now you're asking them to run a logistics company, and that's not their background, and they don't have time for that." It’s not about the time pressure. Pharmacists have long been dealing with strict delivery timeframes. Certain medications, like live vaccines and radiopharmaceuticals, must be administered within a specific window or handled in exact detail after being compounded. But simply handing these off to a delivery service provider and calling it a day isn’t possible (or legal). The complexities mount when you start to think about other types of medications. As Courtney put it, pharmacists are always mentally processing different aspects of the medication they provide. They might be asking, "Is it a refill? You're dealing with a high volume of regular prescriptions. Is it a narcotic? Is it something that needs to be scheduled and have a nurse to facilitate [administration]?" With so many details already within their day-to-day, adding an additional layer of last-mile logistics can increase strained pharmacies. As many organizations have found, the solution is applying the right technology to reduce decision fatigue, free up time, and allow pharmacists to focus on providing the best quality of service to patients. Learn more about how last-mile is transforming the medical industry: https://hubs.la/Q02Rw17T0

During peak, retailers choose Delivery Solutions for our ability to orchestrate multiple delivery providers and ensure self-healing for failed orders. Our platform is designed for ease of use, allowing store teams to troubleshoot quickly, avoid cancellations, and keep things moving. Read the full story on our blog https://hubs.la/Q02V-_Rc0 #PeakSeason #DeliverySolutions #OrderManagement #RetailTech

Costs can be predicted and controlled by offering customers multiple options for receiving their product (e.g., same-day delivery, picking the product up in-store, or BOPA). This capability is especially crucial in today's retail landscape, where giants like Amazon, Walmart, and Target set the benchmark for an omnichannel experience. In many cases, though, a single DSP is unlikely to offer the coverage or rates that fit retailers’ needs. Fortunately, Delivery Solutions' single API enables retailers to work with multiple last-mile delivery providers. “One of the benefits of this single API is that it can connect to one, ten, or twenty different delivery providers without any added hassle,” said Amy Leachman, Director of Enterprise Accounts at Delivery Solutions. This gives the retailer the autonomy to make the decisions they would like to make depending on their customer’s request. Read how we've moved from Chaos to Control: https://hubs.la/Q02Rw17P0

?? Flexibility is critical for the retail environment during peak season. Delivery Solutions provides an omnichannel experience, allowing retailers to use our platform in ways that fit their unique needs. Whether on-the-fly order locations or API integrations, our solution adapts to your operations – no all-or-nothing approach here. Read the full story on our blog https://hubs.la/Q02V-DSp0 #Omnichannel #RetailTechnology #APIs #CustomerExperience #Peak

Gone are the days when you could list your product online and run ads to entice potential customers to buy from you on a single platform. You’re now competing with online businesses worldwide that are going out of their way to create a seamless customer experience. You're not alone if you’re struggling to keep up with evolving customer demands across various communication channels. With everything so fast-paced, customers expect quick delivery and personalized shopping experiences through their preferred channel. This growing demand can feel overwhelming, but there's a solution: Omnichannel delivery. You can improve customer experience with omnichannel delivery and exceed customers’ delivery expectations. In this article, we’ll discuss omnichannel delivery in detail, its benefits, and the strategies to help you turn your customers’ delivery experiences from satisfactory to exceptional. Read more now: https://hubs.la/Q02Rw3vh0

Managing customer returns presents challenges impacting your business's operational efficiency, costs, and customer relationships. For example, businesses need to sort returns based on their condition. They then need to determine the next steps: restocking, refurbishing, or recycling. This process requires complex logistics operations, frequently involving many locations and decision points. Also, integrating returns with the inventory management system often requires sophisticated technological solutions to track and manage the returned stock. The high costs associated with returns go beyond the immediate expenses of shipping and processing. Returned items take up valuable warehouse space, creating additional costs. Refurbishing or discounting returned items to make them saleable again can also eat into profit margins. Customer satisfaction can be deeply impacted if returns aren't managed well. From the customer's point of view, a good returns service should include providing clear information on how to return items, efficient processing, and a quick refund process. Failing to provide this can deter customers from buying again. Learn how to increasing operations efficiency with consolidated returns: https://hubs.la/Q02Rv_KK0

?? Building long-term partnerships starts with a small step. At Delivery Solutions, we’ve seen how retailers begin with one service and then expand as they experience the value we bring. From same-day delivery to returns, our platform grows with your business, ensuring brand loyalty and seamless customer journeys. Read the full story on our blog https://hubs.la/Q02V-DsR0 #PeakSeason #RetailTech #DeliveryManagement #CustomerSuccess

Be FIRST in providing exceptional shipping experiences to your customers in 2025 while keeping logistics costs down. In this edition of Delivery Digest Lite, we share research conducted by UPSer Brad Munoz, MBA, MSc that has analyzed fulfillment center optimizations, ship-from-store models, and the strategies used by industry giants like Amazon, Walmart, and Target. Learn how to lead with smart logistics to stay ahead in the race to faster, more efficient shipping! #shipfromstore #retail #shipping #2DayShipping #smartlogistics #fulfillment #delivery #ecommerce

Whether you offer same-day or curbside, Delivery Solutions is here to help. Learn more: https://hubs.la/Q02RvThQ0 #sameday #delivery #curbside #pickup