Datacom

?? Congratulations to the team at Moorabool Shire Council for winning Best Local Government Project at the 2025 iTnews Benchmark Awards this week in recognition of their new property and rating system. We love helping our customers solve their biggest challenges and when Moorabool's CEO Derek Madden started talking to our team about the need to modernise the council's operations and streamline processes - including its rating system - we knew that our software suite Datascape, which was purpose-built for local government, could help them do it. Read more about the project here: https://lnkd.in/gBvzf95w #ThrivingTogether #ExceedCustomerExpectations #Datascape #LocalGovernment Peter Nelson John Wiggs iTnews

Datacom and the Auscontact Association were pleased to welcome global thought leaders Philipp Heltewig, CEO and @Sascha Poggemann, COO, the co-founders of conversational AI platform Cognigy to meet with customers in an industry roundtable. Hosted by Datacom's James Johnstone and Auscontact Association CEO Fran Southward we explored: - The changing nature of communication - The role of people in an increasingly digital world - How to orchestrate an outcome for a customer by leveraging technologies from leading software vendors. ? Thank you to everyone who joined us for such an insightful evening. #ConversationalAI #AgenticAI #CustomerExperience Paul Robinson Dean Fox Alastair Glass Stacey Tomasoni

The Datacom team is excited to be at the Australian Payroll Summit in Melbourne today! We love connecting with payroll professionals from across Australia, showcasing how Datapay truly embraces payroll complexity to help Aussie organisations navigate through it. Stop by the Datacom booth to meet our Datapay team, including Simon Dante Acacia Blinston and Ross Fodie, and learn more about our solutions. Don't forget to enter our prize draw for your chance to win! #APSummit #APSMelbourne2025 #AustralianPayrollSummit #Payroll #Datapay #PayrollMadePowerful Australian Payroll Association

And that’s a wrap on the 11th Annual NZ Cyber Security Summit! We were thrilled to see such a great turnout for Associate Director Security Consulting Mark Micklefield’s presentation of our newest cybersecurity research. Some key takeaways: ? AI-based cyber attacks are the number one concern for Kiwi security leaders ? More than 70% of security leaders believe employees are well-informed about cyber threats, but only 50% of employees feel the same way ? 61% of NZ security leaders believe there is burnout within their security or IT teams Grab your copy of the 2025 State of Cybersecurity Index to learn more: https://lnkd.in/gUGzGc4g Thank you to everyone who came along to the presentation, joined our roundtables and stopped by our booth to meet the team. #Cybersecurity #CyberSecuritySummit #StateOfCybersecurity #Research #Event Danny Spaans, Mark Keegan, Chris Miller, Connor Kennedy, Drazen Babich, Paul Grapendaal, Lee Faldo, Mike Bullock

With 680+ shows to choose from, the Melbourne International Comedy Festival has a packed program – but it can be a bit overwhelming to navigate. Enter Funny Finder by Datacom: an AI-powered comedy concierge helping audiences find new shows and experiences they will love. https://lnkd.in/gMVdw3Ns #MDIF #FunnyFinderbyDatacom

?? Have you heard the one about the tech company building an AI tool to help people pick which comedy gigs to go to? ?? Datacom has teamed up with Melbourne International Comedy Festival to develop the AI “Funny Finder” tool to reduce the overwhelm of choosing which gigs to attend from the festival’s program of 680+ shows. Read this article in The Age to find out more about Funny Finder: https://lnkd.in/gapxxg6t Or you can try Funny Finder for yourself: https://lnkd.in/gNDqKeWv #ThriveTogether #AI #Comedy #MICF Lou Compagnone

How do you stay ahead with rapidly transforming technologies and ensure you are delivering exceptional customer experiences? We were delighted to welcome our customers to an exclusive business forum with global thought leaders Philipp Heltewig, CEO and Sascha Poggemann, COO ─ co-founders of Cognigy, the world’s leading conversational AI platform and Datacom’s exclusive partner in Australia and New Zealand. Powering diverse global brands and now with its move into Agentic AI, Cognigy is redefining the future of customer experience. Alongside Datacom Director of AI Lou Compagnone, we explored the latest developments, challenges and opportunities in this rapidly evolving field. Thank you to Philipp and Sascha for sharing your insights, and to everyone who joined us for this engaging discussion. #Cognigy #ConversationalAI #CustomerExperience Stacey Tomasoni Dean Fox Michael Bradley

AI cyber-attacks are the biggest worry for security leaders at businesses, but more than 70% of leaders believe employees are ready and aware of the threats posed. Only half of employees agree. Learn more about this disconnect and other organisational attitudes to cybersecurity in the new State of Cybersecurity Index: https://lnkd.in/gUGzGc4g #Cybersecurity #AIattacks #AI #cyberthreats #AIbasedattacks Collin Penman Lou Compagnone Justin Gray Laura Malcolm David Stafford-Gaffney Petro Nel Mark Micklefield

The 11th Annual NZ Cyber Security Summit is finally here! The Datacom team are gearing up for a fantastic day with the best and brightest in cybersecurity. Join us at 10:40am to hear Associate Director Security Consulting Mark Micklefield’s analysis of our newest research into cybersecurity threats, actions and attitudes across Australian and New Zealand businesses. Dive deeper into the research during the roundtable sessions and explore the implications of AI use and data protection. Plus, make sure to swing by the Datacom booth to meet our team and grab your copy of the 2025 State of Cybersecurity Index. #Cybersecurity #CyberSecuritySummit #StateOfCybersecurity #Research #Event Danny Spaans, Mark Keegan, Chris Miller, Connor Kennedy, Drazen Babich, Paul Grapendaal, Lee F., Mike Bullock

We’re gearing up for the Australian Payroll Summit in Melbourne this Friday! #ImAttendingAPSummit2025, are you? Keep an eye out for the Datacom booth to meet our team, learn about our Datapay payroll solution and make sure to enter our prize draw. See you there! #APSummit #APSMelbourne2025 #AustralianPayrollSummit Simon Dante Acacia Blinston Ross Fodie Australian Payroll Association