DataBank

What if mastering customer service was more about listening than delivering? ?? At the heart of a great customer experience is a team that’s dedicated to operational excellence and continuous improvement. For George Hamm, Director of Customer Success, collaboration across business units is key to closing gaps and creating seamless customer experiences. Here’s how this approach makes a difference: 1?? Aligning with Operational Excellence: It’s not just about service—it’s about delivering a well-structured customer journey, measuring success at every touchpoint. 2?? Listening to Customers: Understanding pain points directly from the customer allows the team to identify and fix gaps in the service experience. 3?? Collaboration for Continuous Improvement: By working hand-in-hand with internal teams, they ensure that processes evolve and adapt to meet customer needs. ?? How does your team ensure operational excellence and close gaps in the customer journey? Drop your thoughts in the comments below ?? Repost to share how listening and collaboration can elevate the customer experience. #customersuccess #customerjourney #operationalexcellence #collaboration #continuousimprovement #leadership

?? Tell us your go-to work fuel ?? - #AI #workfuel #coffeebreak #productivityhacks #poll

What if technology could tell us exactly when crops need water or when a field is under stress? ?? Data centers are enabling AI-driven insights that are transforming agriculture—making farming smarter, more efficient, and sustainable. Here’s a closer look at how data and AI are helping farmers improve yields, cut costs, and preserve resources. Here’s how technology is changing agriculture: 1?? Real-Time Insights: Farmers now get instant data on crop health, right from their fields. 2?? Predictive Crop Health: AI identifies potential problems before they impact the harvest. 3?? Resource Optimization: AI-driven systems help farmers use water and pesticides only where needed. 4?? Future-Proofing Farming: Data-driven farms are more resilient, ready to meet tomorrow’s challenges. → Swipe through the images to learn more ← ?? How do you see AI impacting the future of our food? ?? Repost to share the innovation happening on farms today. #agritech #sustainablefarming #aiinagriculture #datacenters #futureoffarming #technology

When it comes to national security, compliance isn’t optional. - Here’s how ITAR impacts your business. ITAR (International Traffic in Arms Regulations) sets strict requirements for any organization involved in the import or export of defense articles and services. Non-compliance can result in severe penalties, reputational damage, and loss of licenses. Here’s what you need to consider to stay compliant: 1?? Establish a Compliance Program: Start with a tailored program that identifies your risk areas and mitigates potential violations. 2?? Know Your Obligations: Check the U.S. Munitions List to determine if your products or services fall under ITAR regulations. 3?? Control Access: Implement robust access controls and authentication to prevent unauthorized access to sensitive data. 4?? Regular Audits: Continuously verify your processes and exports to ensure alignment with ITAR standards. 5?? Train Your Team: Equip your employees with the knowledge they need to protect your organization’s compliance posture. At DataBank, we support ITAR compliance with high-security facilities, regular third-party audits, and managed services to meet the strict demands of defense-related industries. ?? How prepared is your organization for ITAR compliance? ?? Learn more: https://lnkd.in/gz4brBNv? #ITAR #compliance #nationalsecurity #datacenters #regulations #businesssecurity

Could empty office buildings become the next frontier for data centers? ?? → ?? As commercial real estate faces historic vacancy rates, a new trend is emerging—transforming underutilized office spaces into cutting-edge data centers. While the opportunity is exciting, it’s not without challenges. Here’s what makes this trend intriguing: 1?? Urban Advantage: Many office buildings are located near vital infrastructure like fiber networks and power grids, making them prime candidates for conversion. 2?? Growing Demand: With AI and cloud services driving unprecedented data needs, data centers are more critical than ever. 3?? Challenges Ahead: Retrofitting for power, cooling, and open floor plans can be costly, and urban locations may present logistical hurdles. ?? What do you think: Will office-to-data-center conversions redefine the industry, or are the challenges too great? ?? Dive deeper into this trend:? https://lnkd.in/gKYHezyK? ?? Share this post to explore the possibilities for the future of data centers. #datacenters #realestate #AI #datainfrastructure #innovation #colocation

Ever wonder what it takes to build a data center from the ground up? A behind-the-scenes sneak peek of ATL5 ??♂???? Every great data center starts with a foundation of hard work, precision, and skilled teamwork. At our 95-acre ATL5 site, construction is underway to bring advanced capacity and cutting-edge technology to life. Here’s why ATL5 is set to become a game-changer: 1?? Built for Scale: With an impressive 48MW capacity, ATL5 will empower businesses to handle even the most demanding workloads. 2?? Strategic Design: From high-performance cooling to state-of-the-art power systems, ATL5 is engineered to meet today’s data needs with tomorrow’s growth in mind. 3?? Dedicated Team: Skilled hands and powerful machinery are making this vision a reality, bringing the future of data infrastructure to Atlanta. ?? How important is future-ready infrastructure for your business? ??? Watch the progress and see our team in action. ?? Repost to share the behind-the-scenes journey of ATL5 #datacenters #atl5 #infrastructure #techinnovation #data #build #constructionprogress #futureofdata

Breaking new ground in connectivity: DE-CIX Houston has arrived ?? Houston is now home to DE-CIX's sixth U.S.-based Internet Exchange, hosted at our DataBank Houston West campus. This new addition creates exciting interconnection opportunities for regional networks and businesses. Here’s what this means for Houston and beyond: 1?? Enhanced Connectivity: Direct access to 150+ networks from #DE-CIX Dallas and low-latency links to national and international IX locations. 2?? Access to Global Networks: Local networks in Houston can now tap into DE-CIX’s massive ecosystem, accessing networks previously unavailable in the region. 3?? Cloud-Ready Services: Seamless access to cloud service providers and Microsoft Azure Peering Service for low-latency MS365 connectivity. Our partnership with DE-CIX is a commitment to closing connectivity gaps, empowering Houston and the surrounding region with robust and reliable connections to fuel growth. To learn more, visit → https://lnkd.in/gA4wNa7t ?? How does connectivity impact your business? #connectivity #datacenters #interconnection #databank #houston #tech

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What an amazing evening we had at the Bourbon & Business networking event in Houston, co-sponsored by Megaport. A big thank you to Stephanie Leyva for the insightful tour of our facility—it’s always a pleasure to showcase how we are leading the way in our industry. Events like these highlight the importance of face-to-face interactions and the knowledge we can share with each other. If you haven’t attended one of our events yet, be sure to keep an eye out for future opportunities to connect and visit: https://lnkd.in/gtw-2DXg Cheers to new partnerships and meaningful discussions ??? #partners #tour #infrastructure #networking #DataBank

How brand archetypes shape our company culture JP Laqueur, our SVP of Marketing, delves into how identifying and aligning with our dominant archetypes strengthens the bond between our brand and culture. Here's what you'll learn: ?? Making intangible brand concepts tangible ?? The hero, sage, and everyperson: our cultural pillars ?? Reinforcing our brand through internal cultural understanding ?? like | ?? comment | ?? share with your network #brand #companyculture #marketing #businessgrowth #leadership