Dashbot

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Last Chance! This Wednesday we are hosting a live fireside chat with Henry Hu and Martyn Redstone to talk about the most two important aspects of building future AI-enabled chatbots. The People + Technology needed to go from design, launch, scale, and optimization of chatbots. Featuring key insights from two experts with 10+ years of experience scaling chatbot experiences for Travelers, Dropbox, Intuit, and other major brands. Link to register in the comments — we'll see you there! 🤖

We’re thrilled to announce that Dashbot has been accepted into Plug and Play Tech Center's Silicon Valley program for Enterprise A.I., marking a major milestone in our growth journey! 🎉 At Dashbot, we’re transforming the way top brands like Travelers, National Basketball Association (NBA), Dropbox, and General Motors leverage AI across their customer data. Our platform empowers companies by turning unstructured data from voice, chat, and survey feedback into actionable insights—helping brands optimize customer experiences, enhance satisfaction, and improve operational efficiency. With Dashbot, companies can quickly analyze conversations, identify key insights, and take action, whether it’s improving customer service or refining digital experiences. We’re excited to continue innovating with the support of Plug and Play, with previous members including unicorn startups including Dropbox, LendingClub, and PayPal. Thanks for your support Amit Patel Brooke Ballinger Carlos Perez-Pla #PNPTC #PNPTCSiliconValley

What does it take for your chatbot to evolve from basic automation to true conversational intelligence? And as your chatbot matures, how should your team of Conversational AI experts evolve too? Introducing two key frameworks: The Chatbot Intelligence Maturity Curve & Bot Jobs People Index – they go hand in hand. As your chatbot becomes smarter, so do the people you need to hire. 📅 Join us on October 16th for a fireside chat where we’ll dive deep into these frameworks, teaching you how to scale both your technology and your team. We’ll also share the full framework PDFs to guide your journey. Don’t miss it! 🔥 Signup link in first comment.

Join Henry Hu and Martyn Redstone on October 16th for a live fireside chat on the Chatbot Intelligence Maturity Curve and Bot Jobs People Index. Discover how to scale AI-driven chatbots and the teams behind them, optimizing both talent and tools to drive better performance. Here’s a preview of the fireside chat: 🧠 Chatbot Intelligence Maturity Curve: learn about the three distinct levels of chatbot maturity. From first launch to optimization, we'll cover the tools and metrics needed for success.  ⚡ Bot Jobs People Index: the strategic guide for unlocking the full potential of your Conversational AI talent. Where you are on this curve reflects the maturity of your team and its ability to build, manage, and optimize your conversational AI systems. 💬 Live Q&A with Experts: Hang around for a live Q&A with two of the top experts who have success building and scaling chatbots for Fortune 500 companies.  You will not want to miss this event on October 16th at 11:00am EST — make sure to register and save your spot. This discussion is for anyone looking to launch or improve #ConversationAI #Chatbots #LLMs

Here is a preview of Dashbot's 26-page PDF on the Chatbot Intelligence Maturity Curve. Inside this new eBook includes the following: ⚡ Analytics-Led Design: Start with data-driven chatbot design for impactful interactions. ⚡ Raising Chatbot IQ: Continuously optimize and enhance chatbot intelligence. ⚡Case Studies: Real-world examples of successful chatbot transformations. Access the full PDF here: https://lnkd.in/e52i3-FM #chatbots #genAI #AI #LLMs

We're looking forward to being part of the Bits & Bots event hosted by Barend Jungerius 🤖 where this event is all about bringing together professionals in our industry for meaningful conversations and new connections. What to Expect: • Dive into engaging discussions on hot topics like #ChatGPT, #LLMs #ConversationDesign, #NLU, Linguistics, Voice and more. • Meet and network with colleagues and experts from around the world. • Enjoy the virtual conference room experience, where you can join one-on-one or group conversations—just like at an in-person event! Whether you’re looking to share insights, learn from others, or simply meet new people in this growing field, “Bits & Bots” is the place to be on Thursday September 26th. Click here to register and be part of the experience: https://lnkd.in/ee8AqBp3

Some Seek Truth, others seek the illusion of truth. We are embracing Truth in a subjective world by revealing how we test the implementation of LLMs in our data enrichment pipeline. Take a peek behind the curtain with our NLP Engineer & Researcher Seamus Healy-Singh on the results and process from our latest accuracy test! #accuracy #truth #LLM #LLMhallucinations #KPIs #dashbot #unstructureddata #chatbots #chatbotanalytics #conversationalAI #analytics https://lnkd.in/gcA8xVS8

Outsmart your metrics with Dashbot's Intelligent KPIs. We are redefining analytics, turning standard KPIs on their head and showing you how we calculate them. We deliver sharper insights so you can forge stronger strategies. Set your goals, pick your Intelligent KPIs and rethink intelligence. See a sneak peek of Phase 2 and download our Ebook here: https://lnkd.in/e52i3-FM #RethinkKPIs #AnalyticsRevolution #LeadTheCurve #dashbot #ebook #unstructureddata #chatbots #chatbotanalytics #conversationalAI

When it comes to growing your chatbot program, its hard to understand what to focus on with how fast this space has been moving. There are three general phases to chatbot Maturity and we go deep on what you need to do to get to a fully optimized self service system. Check out this preview of our Chatbot Maturity Curve Index and download the full version on our website! https://lnkd.in/e52i3-FM