?? We’re gearing up for #CCW Nashville in just one week! ?? Join the Cyara team at booth #520 to explore our latest AI-driven innovations in #CX. If you're planning to be there too, be sure to let us know! https://lnkd.in/eturppe2 We can't wait to connect with you in Music City! ?? Emily Cash Kristen Hill Sean Southworth Justin Johnson Blanche Reese Customer Contact Week #CCWNashville #CXevent #ContactCenterevent #AI #CustomerExperience
Cyara
软件开发
Redwood City,California 40,814 位关注者
Cyara's AI-Powered CX Transformation Platform Helps Businesses Evolve to Meet Customers' Expectations
关于我们
Cyara revolutionizes the way businesses transform and optimize their customer experiences. Cyara’s AI-based CX Transformation Platform empowers enterprises to deliver flawless interactions across voice, video, digital, and chatbot experiences. With Cyara, businesses improve customer journeys through continuous innovation while reducing cost and minimizing risk. With a 96% customer retention rate and world-class Net Promoter Score (NPS), today’s leading global brands trust Cyara every day to deliver customer smiles at scale. To learn more, visit cyara.com
- 网站
-
https://www.cyara.com
Cyara的外部链接
- 所属行业
- 软件开发
- 规模
- 201-500 人
- 总部
- Redwood City,California
- 类型
- 私人持股
- 创立
- 2006
- 领域
- IVR Testing、Contact Center Testing、Customer Experience Testing、Contact Center Monitoring、Chat Testing、Contact Center Monitoring、CX Assurance、devops、agile、digital transformation、Customer Experience、CX + DevOps、omnichannel、chatbot testing和testing automation
地点
Cyara员工
-
Raj Gupta
CTO | CIO | CPO | SVP | Technology Executive
-
Giri Pillai
Technical Consultant and Business Analyst with APAC experience
-
Rishi Rana
President/CXO | PE Operator | Board Member | Strategic Advisor | Mentor | Product Excellence | Engineering Transformation | Operational Excellence
-
Vikram Verma
Board Member, Advisor and Recovering CEO
动态
-
?? Last chance to register! Our #webinar "Sources of Truth: Best Practices For Deploying Accurate, Aligned AI" takes place today! Join experts from Cyara, Project Voice & Contact Center AI Association to explore AI's role in #CX and Contact Centers. Don’t miss out! https://lnkd.in/eaQYc_RG #AI #AIwebinar #ProjectVoice
-
Exciting news!!! Cyara has been awarded a Gold 2024 Globee Leadership Award for our CX Transformation Platform! ?? This award underscores our dedication to revolutionizing customer experience through cutting-edge technology. Thank you Globee Awards for this recognition! https://lnkd.in/gvwbtxmk #GlobeeAwards #CXInnovation #Leadership #CX
-
? Just 3 days to go! There's still time to register for our upcoming #webinar on #AI Deployment Excellence on October 16th! Join industry leaders: ? Bradley Metrock, CEO, Project Voice ? John Walter, CEO, Contact Center AI Association ? Raj Gupta, CTO, Cyara Gain expert insights into avoiding AI deployment pitfalls and learn how to get it right from the start. Don’t miss out! https://lnkd.in/eaQYc_RG P.S. Can't attend live? No problem! Register, and we'll send the recording! #AIDeployment #CX #Techinsights #AIwebinar
-
We’re thrilled to announce that Cyara has won a Netty Award for Botium, in the 'Tech (Best Use of AI in Natural Language Processing)' category! ?? ?? Botium is transforming #AI chatbot testing, automating every stage to ensure flawless performance. With powerful #NLP and #LLM capabilities, we support businesses to improve accuracy, increase efficiency, and deliver better customer experiences. ?? Thank you to the Netty Awards for this recognition, and to our team for their dedication to innovation! https://lnkd.in/ejgE9UCP #NettyAwards #Innovation #CX #Botium #CXAssurance #chatbottesting
-
Today we’re celebrating Yom Kippur. Known as the holiest day of the year in Judaism, this holiday focuses on atonement and repentance. ? Yom Kippur concludes the period of 10 days called “Days of Awe,” which began with Rosh Hashanah. People who observe this day fast from sundown to sundown, and spend much of their time in prayer, either at home or in the synagogue. ? ?To all of those who celebrate Yom Kippur, we wish you an easy fast from Cyara! ? #YomKippur
-
We’re hitting the road again! ?? ?? ?? ?? Join us at Customer Contact Week (CCW) in Nashville later this month! Visit our booth #520 to chat with the Cyara team and discover our latest AI-led innovations in #CX. See you in Music City! ?? Register at: https://lnkd.in/eRv-PkZf Emily Cash Blanche Reese Kristen Hill Sean Southworth Justin Johnson #CCWNashville #ContactCenterevent #CCW #CXevent #AI
-
Today is World Mental Health Day, when we come together to raise awareness, promote education, and remember the importance of mental wellness in our lives. ? Studies show that over half of people will experience a mental health condition during their lives. Mental health is a long-term investment into creating a healthy lifestyle. ? Here at Cyara, we recognize the importance of maintaining a positive work/life balance and are dedicated to fostering a safe environment where all employees feel personally supported. We also encourage everyone to check in with one another often and practice empathy for anyone who may be struggling. ? #WorldMentalHealthDay #wellbeingmatters #mentalhealth #raiseawareness #WMHD
-
IVR Testing for Emergency Response ?? Customers rely on the essential services that utility companies provide. Because these services are necessary to a person's wellbeing and daily life, it's necessary to ensure that your customers can always reach you. However, there are many issues that can impact your IVR and expose your customers to unintended risks. Learn how Cyara can help you overcome significant issues and ensure your systems are prepared for periods of peak traffic by reading our latest blog: https://lnkd.in/eGSgwyPd #CX #CXTransformation #utilities #emergencyresponse
-
Over one week to go! Join us on October 16th for an exclusive webinar on #AI Deployment Excellence featuring top industry experts: ? Bradley Metrock, CEO, Project Voice ? John Walter, CEO, Contact Center AI Association ? Raj Gupta, CTO, Cyara Learn how to avoid common AI deployment pitfalls and gain valuable insights into getting AI right from the start. Register now! ?? https://lnkd.in/eaQYc_RG Can’t attend live? No problem! Register, and we’ll send the recording. #CX #AIDeployment #AIWebinar #TechLeadership