In our recent study on Voice of Customer practices, CX Solutions found that organizations are most successful at “collecting data” and least successful at “using VoC to drive systemic improvement.” How does your organization compare to Best in Class in this area? Take our short 9 question survey to find out! https://lnkd.in/ewkrR7J #dataanalysis #voiceofthecustomer #customerexperience #voc #benchmarking
CX Solutions
商务咨询服务
Fairfax，Virginia 294 位关注者
Improving CX through VoC program design, program implementation, research services and strategic consulting.
关于我们
CX Solutions has been helping companies improve their customer experience for more than 40 years. CX Solutions pioneered the science of quantifying, managing and optimizing the customer experience and has been a leader in the CX market since 1971. Today, through our innovative research, technology and customer interaction programs, we continue to set the standard to improve our clients' customer service performance, customer value and "The Profit of Interaction?." Our clients see a measurable improvement in their key customer metrics and a positive return on their CX investment. CX Solutions serves corporations in all major industries, leading associations and government entities. Our experience is customer experience. Visit us at www.CXSolutions.com for more information.
- 网站
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https://www.cxsolutions.com
CX Solutions的外部链接
- 所属行业
- 商务咨询服务
- 规模
- 11-50 人
- 总部
- Fairfax，Virginia
- 类型
- 私人持股
- 创立
- 1971
地点
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主要
获取路线
3949 Pender Dr
US，Virginia，Fairfax，22030