CVS Health

Making specialty medication more accessible starts with the right expertise and dedication. Meet #TeamCVS colleague David Baghdadi, Pharm.D. ?? ?? As Lead Director of Specialty Sales, David draws on his experience as a pharmacist and former pharmacy owner to simplify access to specialty medications for patients and providers. ?? By working closely with providers and streamlining processes like prior authorizations, he helps ensure patients receive critical treatments without unnecessary delays. ?? His mission became even more personal when his wife was diagnosed with breast cancer in 2023, reinforcing his commitment to supporting patients and advocating for better care. David knows that behind every specialty prescription is a person navigating a challenging journey — and he’s determined to make that journey easier.

Better health care starts with listening to your consumers. ?? At CVS Specialty?, patient feedback isn’t just collected — it drives action. Using the Net Promoter System’s closed-loop feedback approach, the team is: ? Reducing wait times so patients receive medications faster ? Streamlining workflows to improve coordination with providers ? Expanding digital tools to enhance access and lower costs But it’s not just about process. It’s about people. Leading with empathy and ensuring every patient feels heard builds trust and creates a more personalized health care experience. See how this approach is making a real difference: https://cvs.co/4iI82d7

From pioneering a new role at CVS Health to championing women's wellness and professional growth, #TeamCVS colleague Heather Powell is a force for change. ?? As an advocate for women’s health and leadership, Heather has founded colleague support groups for menopause awareness and positivity and wellness. ?? Her “Let’s Talk Menopause” employee chat channel educates colleagues on symptoms and health resources, and her “Let’s Talk Positivity” channel fosters a supportive work environment. ? For Heather, #WomensHistoryMonth is about recognition and action. Her message to allies is just as powerful: Listen, ask questions and foster environments where women feel valued and understood.

Our spirits are high today as we deepen our commitment with the Washington Spirit to make healthier happen together on and off the pitch ?? ? Together, we will create meaningful change by expanding access to community health and wellness programs and providing opportunities for women and girls to thrive in sports and life. ? Celebrate with us in the comments ??

From vision to action, CVS Health's #Innovations to drug pricing and pharmacy reimbursement unveiled in 2023 are already making an impact today. See how??? ???At the #Pharmacy: CVS CostVantage helps ensure that CVS Pharmacy locations are fairly paid with a reimbursement formula built on the true cost of drugs, a defined markup, and a dispensing fee for the quality of pharmacy services provided to the community. ??With clients:?CVS Caremark TrueCost streamlines pharmacy benefits by providing a clear, net-cost pricing guarantee for each drug, enabling greater simplicity and transparency when plan members eventually visit the pharmacy counter. Learn more about both models:?https://cvs.co/41FCyx2

How can data help deliver support during extreme weather? At CVS Health, we’re using Geographic Information System (GIS) technology to stay ahead of storms and support customers and colleagues when they need it most. ?? Analyzing real-time weather data helps us take proactive steps — like ensuring prescription medications are delivered on time and rerouting supplies to at-risk areas. ?? With GIS technology, our teams quickly identify customers and colleagues who may be impacted – before severe weather hits. ?? #TeamCVS colleagues in affected areas receive emergency alerts and critical updates, helping them stay safe and informed. This is how data-driven insights and proactive planning can build stronger, more resilient communities. Learn more: https://cvs.co/4bW8Jgc

A single opportunity can spark a career. Just ask #TeamCVS colleague Matt Durant. ?? ?? In high school, Matt took a bold step by writing a letter to the former CEO of CVS Health. That moment opened the door to a job shadowing experience that shaped his passion for health care. ?? After an internship, he joined our General Management Development Program, gaining hands-on experience in areas like care management and leadership development. ?? Along the way, he’s learned the power of mentorship, collaboration and stepping outside his comfort zone — applying the lessons he’s learned to his career every day. Read about his journey here: https://cvs.co/42aVULH

Great service goes beyond expectations — it solves problems. When Nancy Rios moved to Texas, navigating prescription transfers became a challenge. The team at her local CVS Pharmacy stepped up to provide: ?? Seamless coordination to transfer and deliver her medications ?? Collaboration with her doctor to adjust dosages for better outcomes ?? Personalized support to ensure she could access critical medication, even during a banking issue. For Nancy, who spent years in the hospitality industry, this level of care stood out. It’s a testament to how empowering frontline teams with the right training, resources and mindset creates better experiences for patients and customers.

At CVS Health, we encourage colleagues, such as Nicolle Horstmann RPh,SHRMCP, to grow their professional skills by moving up and across the company’s many business units. ?? From starting as a pharmacy student and technician, to becoming a lead director within the Digital, Data, Analytics & Technology organization, Nicolle’s 28-year tenure is a testament to the growth opportunities within CVS Health. ???? “If you’re willing to raise your hand and do more, there’s an opportunity for you,” shares Nicolle. ?? View the video below to learn more about Nicolle’s #TeamCVS experience. https://cvs.co/3DGZnIB

CVS Health is proud to be the first company in the country to earn the Menopause Friendly Accreditation from MiDOViA! ?? ?? #DYK: Twenty-seven million women in the U.S. workforce, representing 20 percent of the female workforce, are currently in some phase of the menopause transition? ?? That's why we're committed to supporting colleagues, members and patients through aligned benefits, educational resources, and peer support services to help them navigate through menopause and their healthy aging journeys. ??We encourage other employers to join us in becoming menopause-friendly. Learn more about the work we’re doing to support people during this critical stage of midlife: https://cvs.co/4iEzesY #TeamCVS