Ready to leap into the future of CX? ?? Discover the latest trends and strategies shaping the future of customer experience in our newest issue of Customer Strategist Journal. Featuring insights from industry leaders across various sectors, this issue provides valuable knowledge to help you stay ahead of the curve. Don't miss out. Subscribe to the Customer Strategist Journal to unlock the potential of your business: https://lnkd.in/enYfPMHi
Customer Strategist Journal
在线音视频媒体
Austin，Texas 1,247 位关注者
Empowering CX leaders with actionable intelligence. from the combined thought leadership of TTEC and 1to1 Media.
关于我们
The Customer Strategist Journal is your go-to resource for staying ahead of the curve in customer experience (CX). We provide in-depth analysis, thought-provoking articles, and actionable insights to help you build more profitable customer relationships. From emerging trends to proven strategies, our journal offers the knowledge and inspiration you need to elevate your CX game. Subscribe today to receive our monthly newsletter and a full issue every quarter.
- 网站
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https://www.customerstrategistjournal.com
Customer Strategist Journal的外部链接
- 所属行业
- 在线音视频媒体
- 规模
- 11-50 人
- 总部
- Austin，Texas
- 类型
- 私人持股
- 创立
- 1993
- 领域
- Customer Experience、Customer Relationship Management、Customer Strategy和Customer and Employee Engagement
地点
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主要
获取路线
100 Congress Ave
Suite 1425
US，Texas，Austin，78701
动态
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In the latest video, Cara Rosner, Senior Writer at The Customer Strategist Journal, dives into the key trends shaping CX in 2025. ?? From AI-driven personalization to evolving customer expectations, watch now and read the full issue to uncover actionable insights for your strategy: https://lnkd.in/ePhvVir6
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Northwell Health is redefining patient experience with a Culture of C.A.R.E., leadership-driven CX, physician empathy training, and culinary excellence. A hospital experience that soothes all five senses. Read the full article here: https://lnkd.in/epMWVCpH
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?? The travel & hospitality industry is a prime target for fraud—high transaction values & complex booking patterns make it vulnerable. Read our latest issue to learn what CX leaders should look for, and how they play a pivotal role in preparing for digital fraud ahead of the busy summer travel season. #FraudPrevention #TravelSecurity #HospitalityTech
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The CX game is changing fast ?? —loyalty is harder to earn, AI is transforming service, and seamless experiences are a must. Wes Humphrey breaks it all down. Read his insights here: https://lnkd.in/eifGdNgN
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?? AI is evolving beyond just a buzzword—it's driving true personalization. Elizabeth Glagowski, Editor-in-Chief of The Customer Strategist Journal, explores how autonomous AI agents are reshaping CX. Read her insights here:?https://lnkd.in/egmWSgs4
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Retailers, don’t get left behind ?? Amy McDonnell, Senior VP of TTEC, explains how AI is the game-changer for your CX strategy. Learn how to turn challenges into opportunities in her latest article: https://lnkd.in/eyyhwatR
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CX leaders know what they want to achieve in 2025: more personalized interactions greater efficiency through automation and AI seamless omnichannel experiences a deeper connection with their customers. Hear directly from companies - from retailers to service providers - about how they plan to level up CX in the new year. | Read the article here: https://lnkd.in/g6SJbKxK
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What does hospital food have to do with customer experience? A lot, according to Northwell Health ?? . Denise Power dives into their unconventional CX approach. Watch now & read the full story:?https://lnkd.in/ek6Gr9RU
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2025 marks a breakthrough for AI-driven CX! ?? Autonomous AI agents are revolutionizing retail, banking, and tech—offering seamless shopping, smarter support, and instant troubleshooting. Learn how businesses are embracing this shift in Elizabeth Glagowski’s latest article. Read the full story: https://lnkd.in/eiSceP3b
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