CSG Government Solutions

CSG has been selected by the Arizona Health Care Cost Containment System (AHCCCS), in coordination with the State of Hawaii's Med-Quest Division (MQD), to provide project and portfolio management services for the modernization of its shared #Medicaid Enterprise System. “CSG’s 30 years of Medicaid and project management experience provides AHCCCS and MQD with targeted expertise throughout this important initiative,“ says Rob Guenther, Director of CSG’s Healthcare and Human Services practice. “Our team is committed to leveraging?lessons learned from similar projects across the country to support the successful delivery of a system that meets the needs of both programs.” #PublicSectorIT #PortfolioManagement #ManagementConsulting https://lnkd.in/gCyX69fa

CSG has been selected by the Missouri Department of Social Services, Medicaid Audit & Compliance unit, to provide project management support services for the next phase of its Medicaid system modernization. “CSG has served as an advisor on several health and social services projects for the State of Missouri,“ says Rob Guenther, Director of CSG’s Healthcare and Human Services practice. “We are excited to support the State in implementing a modernized Medicaid system that meets the needs of its citizens.” #publicsectorconsulting #governmentIT #MMISmodernization https://lnkd.in/gnPrg2Wc

The National Association of State Workforce Agencies Winter Policy Forum was a great opportunity to connect with leaders in #workforce to discuss innovations in the industry. Congratulations to all of the 2025 Winter Workforce Innovation Winners! #NASWAWPF25

Join CSG's Unemployment Insurance and Workforce experts, Becky Rosier and Lareitha Santiago, PMP Santiago, at the #NASWA conference this week! National Association of State Workforce Agencies

**TeamCSG Spotlight: Lareitha Santiago, PMP** Lareitha has spent over a decade working in the unemployment insurance (UI) and workforce industries, building deep expertise in benefits regulations, policies, and operational procedures. She started her career at the South Carolina Department of Employment and Workforce as a Workforce Proctor and UI Claims Specialist supporting claimants and employers with administration of benefits. Throughout her nine years with the State, she went on to hold multiple leadership roles, including Director of Local Operations where she supported?multiple functions associated with the rollout of a new federally-compliant UI benefits system. Lareitha joined CSG in 2022. She has been serving as the Project Manager for CSG’s UI System Modernization Project Management Office project in Nevada, leveraging her expertise to help the Department of Employment, Training, and Rehabilitation optimize UI processes, deploy project management best practices, and streamline system modernization efforts. Her experience on similar engagements helps proactively identify risks, develop mitigation strategies, and ensure regulatory compliance to support the successful implementation of the new UI system. "My passion for the unemployment insurance program goes far beyond administrative management - it's about human resilience and opportunity.?Every day, I leverage my knowledge and expertise to transform complex systems into meaningful support, carefully integrating people, processes, and technology.?What started as a job has become a profound calling where my professional skills and personal values truly align." Thank you, Lareitha, for your commitment to improving state government services and enhancing support for citizens! Join us in celebrating Lareitha’s accomplishments and connect with her and the rest of the CSG team at the National Association of State Workforce Agencies Policy Forum next week in Washington, D.C. #TeamCSG #UnemploymentInsurance #NASWA

February is #BlackHistoryMonth. A time to recognize, reflect on, and celebrate the many ways Black history, culture, leadership, and innovation have influenced our work and our communities.

CSG will be at the National Child Support Engagement Association Policy Forum this week! Come say hi to one of our #ChildSupport experts: Landis Rossi, Heather Wheeler, Dale Posont, Laura Galindo, and Liesa Stockdale!

January 28 is #DataPrivacyDay, a global awareness day to protect personal information. Dale Posont, a national Client Executive and #cybersecurity expert with CSG, shared proactive approaches for government agencies to adapt to ever-changing cybersecurity threats in a Q&A with Governing, including: 1. Put cybersecurity at the forefront of planning for your system and enhancement modernization projects. 2. Develop #datamanagement and protection strategies that include who has access to data, where it is stored and transmitted, and safety measures in place to safeguard against unwanted intruders. 3. Prioritize accurate documentation of your systems including detailed requirements for security and privacy plans. https://lnkd.in/gEmVHjHF

Today marks the 30th anniversary of Martin Luther King Jr., National Day of Service. This day honors the life and legacy of Dr. King by encouraging individuals to volunteer to improve their communities. To find ways you can give back to your community, visit the AmeriCorps link below. https://lnkd.in/gJ4v4D2p ?#MLKDay #MLKDayOfService #MLKDay2025

**TeamCSG Spotlight: GeJuan Nelson** GeJuan is a child support and data analyst who has dedicated more than 25 years of her career to state government IT modernization. Prior to joining CSG, she worked to improve IT and program operations for a wide variety of government agencies, including spending more than 12 years with the Florida Child Support Enforcement Program and five years with the Arizona Department of Child Safety. In Florida, GeJuan managed data conversion for the State’s child support system modernization, leading a team in cleansing and converting data for the new system. While in Arizona, she supported the creation of a new stand-alone agency for child protective services, ensuring that technology was smoothly transferred to support the new organization. As a recognized industry leader, she has shared her expertise with industry peers as a presenter at the Data Management Association Conference and the National Child Support Engagement Association Conference. Since joining CSG in 2021, GeJuan has served as the Lead Data Analyst on our Quality Assurance services project for Illinois’ Child Support Automation and Innovation for Modernization initiative, leading our team in ensuring high quality data is being converted to the new system. GeJuan says “I believe in the purpose of, and need for, government agencies and the significant role they play in our daily lives. I began in environmental protection and later married my analytical and data knowledge and experience on system modernization projects. I have learned our career path may not be an obvious one, but it’s important to be open to and enjoy the journey. My path has challenged me to collaborate with colleagues, clients, and vendors to successfully modernize systems to improve services and performance. I am grateful for the opportunity to expand my knowledge and share it with colleagues and CSG clients.” Thank you, GeJuan, for your unwavering dedication to the child support program! The work you do has positively impacted children and families across the country. #TeamCSG #ChildSupport #PublicSectorIT