Crosslink Capital

?? The 2025 Annual Gig Mobility Report is Here—Our Biggest One Yet! The gig economy is at a turning point, and our team has worked hard to break down what’s really happening in rideshare, delivery, and driver earnings. This year, we’ve put together our most in-depth Annual Gig Mobility Report yet—packed with data-driven insights to help businesses, investors, and gig platforms navigate a rapidly changing market. Key insights from this year’s report: Consumers may push back on rising delivery costs. 88.1% say they’d cook at home more if fees increase, and 50.3% would switch to pick-up to avoid higher charges. Driver earnings are declining. Uber Eats driver pay fell 5% to $14.96/hour, and DoorDash drivers’ earnings dropped 3% to $12.23. Tips now make up 53.4% of food delivery income. Retail and grocery delivery are surging. Retail delivery grew 46.6% on Uber Eats and 34.1% on DoorDash, intensifying competition for food delivery services. Major QSRs still lead, but new players are emerging. McDonald’s, Yum! Brands, and Chick-fil-A remain the top restaurant delivery brands, while Wingstop is making inroads and reshaping the competitive landscape. Retailers are leaning into on-demand delivery. Macy’s same-day deliveries jumped 4,500%, marking a major shift in fulfillment strategies. Check out a few pages from the report below, and find the full report link in the comments!

As we enter 2025, the venture market presents a striking dichotomy: soaring valuations for hot AI companies alongside a highly challenged environment for most other sectors. This has ignited a debate within the VC / startup ecosystem as to whether AI is fueling yet another bubble, and if so, to what extent. In parallel, there is a much broader societal debate happening both inside and outside of the tech community on the rise of AI being good vs. bad for us all as humans. While AI is often portrayed as a threat, I believe this moment instead presents an opportunity for us to gain control back from the technology we’ve created and harness its power for a positive impact on humans and our society. For startups and other participants in the tech ecosystem, I see a generational opportunity to combine the collective strengths of what AI models are capable of alongside the uniquely human traits we possess to create new categories of businesses and reinvent age-old industries. The "software-eating-the-world" phenomenon has, in many ways, made us subservient to technology. We spend much of our time entering data into systems, reading / responding to emails, searching the web for information, coding software, and so on. The current wave of AI has the potential to liberate us from many of these mundane tasks we’ve become accustomed to and instead allow us to work alongside technology in a more symbiotic relationship. With the widespread availability of cutting-edge AI models and powerful computing infrastructure, the stage is now set for an explosion of new applications that will completely reinvent technology user experiences as we know them. So while the venture market is forward investing and overvaluing most of the AI-native ecosystem that is still in its infancy, I believe we’re in the early innings of one of the largest value creation events the startup / tech ecosystem has ever seen. Technology is at its best when we combine our human superpowers (creativity & ingenuity, empathy & EQ, trust & connection, etc.) with machine superpowers (accuracy & precision, speed & efficiency, predictability & reliability, etc.). And that is the backdrop for my top investment themes for 2025: Theme #1: AI Assistants for All Theme #2: Voice as an Interface Theme #3: “Collapsing the stack” of Infrastructure <> Applications In the spirit of platform-shifts… I’ve moved over to Substack with a goal of posting more regularly. Link below.

?? OVERJET was named TIME's Best Invention of 2024. Congratulations to the team for this great achievement! Also, thank you to all our customers and partners for utilizing Overjet to help improve oral care.

Today, we're proud to unveil the new Weave—a smarter, more intuitive way for healthcare teams to manage and grow their practices.??? The new Weave isn't just an upgrade; it’s a transformation. Weave’s AI-powered tools streamline workflows so our customers can focus on what really matters—their patients. Here’s how the new Weave is making an impact: ?? Boost Productivity with AI-Powered Tools: Our built-in AI Assistant automates tasks like transcribing voicemails and crafting personalized responses, while Weave Call Intelligence extracts insights from calls to help practices grow. ?? Streamline Processes with a Flexible Design: The new Weave features a customizable dashboard and a familiar UI that adapts to any setting—whether on mobile, desktop, or web. Switching between locations is easy, and users can configure settings with just a few clicks. ?? Stay Organized with Smarter Scheduling: New scheduling features help keep appointments on track and ensure timely patient communication. Schedule View, Schedule Pulse, and Schedule Send put calendar management right at your fingertips. ?? Seamless Multitasking: Pop-out texting, team chat, and other multitasking tools allow teams to text patients, chat with colleagues, and view schedules simultaneously—all without breaking a sweat. The new Weave has officially landed, and it’s changing the game for healthcare teams everywhere! ???? Let’s transform patient experiences together!??? #GetWeave #DoMoreWithWeave #AIPoweredWeave #HealthcareInnovation #PatientExperience

We’re humbled and excited to announce the closing of our $10 million Series A financing, led by Crosslink Capital with participation from Intact Ventures. We also saw continued support from all of our existing investors, Lightspeed, Foxe Capital and Nationwide Ventures. With this funding, we will accelerate product development and scale into additional verticals beyond Construction. We recently welcomed Benjamin Carroll as Real Estate Practice Lead, Kate Richards as Account Manager - Real Estate, Shawn Mitchell as Energy Practice Lead, Melissa Tozier as Environmental Practice Lead, Dixon Minnick as Staff Software Engineer and promoted Justin Sakson to the role of President, Brokerage. We are incredibly thankful to our retail and capacity partners for their support and are excited to continue serving them in the future. More details below.