关于我们

CrossCom provides technology support solutions for companies with store infrastructures in retail, grocery, restaurant, and similar environments. We apply best practices, developed and refined over 40 years, to create services and governance processes that result in measurable and repeatable business improvements and value. With an unconditional commitment to our customers’ success, our dedicated team continually innovates to optimize our services, systems, operations, and processes to deliver the best solutions possible for the customers and industries CrossCom serves. CrossCom's differentiators are: Our people who are dedicated to creating and delivering innovative solutions that provide continuous improvement and value to customers and industries CrossCom serves A tenured team who leads the organization with a commitment to the company’s long-term viability, team members’ individual growth and accomplishments, and the success of the customers and industries CrossCom serves Accountability – ownership of issues, their risks and consequences, and the complete creation and delivery of the best possible service and support solutions to solve issues and create measurable and repeatable improvements and value Innovation – continuous creation of industry thought leading solutions, systems, operations, and processes that provide real, measurable and repeatable customer and industry value, including a variable field service network, an adaptive sourcing model, and predictive data analyses and support The only field service technician network completely staffed by local vendor partners’ W-2 employees who average 12+ years of serving CrossCom clients A leadership team comprised primarily of former military personnel who are committed to employing veterans directly and through the variable field service network

网站
https://www.crosscom.com
所属行业
IT 服务与咨询
规模
201-500 人
总部
Buffalo Grove
类型
私人持股
创立
1981
领域
On-Site Service, Repair and Refurbishment、Support Desk、Deployment, Installation, and Integration、Staging & Configuration、Cabling Services和Helpdesk

地点

CrossCom员工

动态

  • 查看CrossCom的公司主页,图片

    3,596 位关注者

    At CrossCom, we know how crucial Key Performance Indicators (KPIs) are for smooth project execution. Our interactive Project KPI Dashboard helps track key metrics like: ?? On Time Arrival & Trip Completion ?? Average vs Scoped Time on Site ?? Current Schedule Overview ?? Service Tickets With customized reports, our dashboard empowers your team to make data-driven decisions, identify improvement areas, and ensure that projects stay on track. Don’t let KPI tracking and service level challenges hold your company back. Connect with us today to learn how we can help your business thrive! #KPI #ProjectManagement #ITServices #CrossCom

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    At CrossCom, we understand that security is a top priority for businesses of all sizes. That's why we offer advanced CCTV installation and device maintenance solutions tailored to meet your unique needs. Whether you're securing your office, warehouse, or retail space, let our expert team ensure that your security system is reliable, efficient, and fully optimized at all times. Contact us today to learn how we can help you protect and secure your assets with ease, and maintain a peace of mind with our comprehensive IT services! #CrossCom #ITServices #CCTV #TechSolutions

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    3,596 位关注者

    Don't let your IT systems become a 'nightmare' this Halloween season! ?? At CrossCom, we specialize in providing ‘spellbinding’ IT services that keep your business running smoothly every day of the year. Our teams of technical experts are here to banish any tech gremlins that may haunt your store systems and network. From proactive and preventative maintenance services to break-fix repair programs, we've got the magic touch to ensure a 'spook-tacular' and uninterrupted business operation. Treat yourself to peace of mind this Halloween and choose CrossCom for all your IT Service needs! #CrossCom ?#ITServices #HappyHalloween

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  • 查看CrossCom的公司主页,图片

    3,596 位关注者

    Since 1981, CrossCom has been at the forefront of IT solutions. From humble beginnings servicing phone systems in Chicago, we've evolved into a nationwide leader in total IT solutions for multi-site businesses. Our journey has been marked by significant milestones: ?? Pioneering distributed IT solutions for 1,200+ pharmacy retail stores ?? Launching CrossInform, a cutting-edge platform for real-time service visibility ?? Expanding services to encompass on-site support, POS, servers, and network equipment ?? Growing organically and strategically to offer end-to-end IT infrastructure solutions ?? Investing in dedicated support desk services for specialty and retail markets We're committed to delivering measurable value to our clients. Join us as we continue to shape the future of IT! #ITServices #CrossCom #Technology #Innovation

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  • 查看CrossCom的公司主页,图片

    3,596 位关注者

    At CrossCom, we're passionate about driving success for our clients, our employees, and our partners. Our mission is to deliver exceptional technology support solutions that create measurable business value. We strive to be a leader in our industry, empowering businesses to achieve their goals through innovative solutions and a commitment to excellence. Our core values of honesty, responsibility, respect, customer service, continuous learning, and quality ensure that we deliver on our promises and exceed expectations. ? Connect with us today to learn more about our IT services and how CrossCom can help your business thrive.? ? #ITServices #CrossCom #TechnologyPartner?

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  • 查看CrossCom的公司主页,图片

    3,596 位关注者

    Are you tired of waiting on hold for IT support? At CrossCom, we understand that IT issues can arise at any time. That's why our?24/7 Support Desk?is staffed with knowledgeable and experienced technicians ready to assist you. Our team uses our CrossTrack system to provide expert support, from basic troubleshooting to complex issues. With our tiered approach, we can resolve most problems remotely, minimizing downtime. Need onsite support??If an issue requires onsite assistance, we’re ready to dispatch technicians with the necessary replacements or components. Want to learn more about how our support services can benefit your business? Contact us Today! #ITServices #CrossCom #HelpDesk #SupportServices

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    CrossCom is a proud supporter of the Dollar General Literacy Foundation.?The foundation helps individuals of all ages pursue their educational goals and achieve their dreams by investing in literacy programs that help students learn to read, prepare for their high school equivalency test or learn English.?It’s a great program, and we’re happy to be a small part of their impact across millions of students! Not only did we get to attend their amazing Golf Classic event last week, but our team took 1st Place at the TopGolf event!?Who knew we had so many talents?! We are thankful to be a small part of the overall impact Dollar General has made across millions of students, and look forward to many more years of partnership! #CrossCom #ITServices #Thankful?

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    Is your IT infrastructure aging gracefully? Many businesses struggle to maximize the value of their technology assets. At CrossCom, we believe that proactive maintenance is key to extending the lifespan of your equipment and minimizing downtime. How do we do it? ? Predictive analytics:?We use data-driven insights to anticipate potential issues and schedule maintenance before they occur. ? Customized service:?Our Distributed Field Service Network is equipped to handle a wide range of maintenance needs, from routine checks to emergency repairs. ? Responsible asset management:?We ensure that failed assets are repaired or disposed of in an environmentally responsible manner. Want to learn more about how CrossCom can help optimize your IT infrastructure??Contact us Today to learn more! #CrossCom #ITServices #maintenance #technologylifecycle

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