CRM Residential

CRM Residential Celebrates 50th Anniversary! CRM Residential marked a monumental milestone, 50 years of excellence, growth, and community impact. Held at a dazzling gala event, the celebration brought together employees past and present who played a vital role in shaping CRM Residential’s remarkable journey. The evening was nothing short of spectacular, with an atmosphere buzzing with nostalgia, pride, and excitement for the future. Attendees gathered to honor the rich legacy of CRM Residential, a company that began as a modest real estate venture has grown into a leader in the industry. From heartfelt speeches to stunning visual displays of CRM’s history, the gala served as a testament to the resilience, innovation, and commitment that have defined the company over the past five decades. The highlights of the evening were the tributes to CRM Residential’s most valuable assets: its people. CEO Sam Rotter took the dais to express heartfelt gratitude to all employees, both current and former, whose hard work, passion, and dedication have been the cornerstone of the company’s success. A special moment was dedicated to honoring CRM’s first CEO Irwin “Irv” Yeagle. The tribute showcased the lifelong bond many in attendance share with the company because of Irv and was capped by an inspirational speech from Irv’s mentee and successor Michael Simmons. We were joined by Pam Monroe, George Foster, Elva Gallagher, and Linda Reil connecting the past with the present and a look to the future. The gala featured a mix of fine dining, fellowship, and a walk down memory lane. Guests enjoyed sharing memories, laughter, and a collective sense of pride in being part of CRM Residential’s Legacy. As CRM celebrates its golden anniversary, the company remains focused on its future. From new projects to innovative initiatives like the CRM Success Academy, ?CRM’s promise is to build on the legacy of excellence. To all who have been part of this incredible journey, thank you for making CRM Residential what it is today. Here’s to a future full of success, innovation, and community building!

Introducing The CRM Residential Success Academy! We are thrilled to announce the launch of the CRM Residential Success Academy! This training facility is dedicated to equipping our team members with the knowledge and skills needed to excel in every aspect of property management. With a focus on immersive, hands-on learning, the CRM Success Academy sets a new standard for career development and operational excellence. At the heart of the CRM Residential Success Academy is our innovative Classroom, which opens directly into a model office, providing an interactive space for new managers to experience real-world scenarios in a simulated setting. This unique setup bridges the gap between theoretical knowledge and practical application, ensuring that our future leaders gain confidence and competence from day one. The classroom is also equipped with cutting-edge teleconferencing capabilities, allowing us to connect with industry experts and team members from remote locations. Whether it's a live-streamed workshop or collaborative learning sessions with colleagues across the country, our managers-in-training have access to resources and insights that go beyond the traditional classroom setting. Understanding that a well-rounded property management team extends beyond the office, the CRM Residential Success Academy features a dedicated area designed specifically for our Maintenance Staff. Here, we focus on developing the essential skills that every top-tier maintenance professional needs, including: ·????????HVAC Systems: Learning how to troubleshoot, repair, and maintain heating, ventilation, and air conditioning units. ·????????Plumbing and Electrical: Mastering the fundamentals of plumbing and electrical repairs, from fixing leaks to handling wiring issues safely. ·????????Appliance Repair: Gaining expertise in diagnosing and repairing common appliance problems, ensuring that every home in our portfolio is well-maintained. ·????????Carpentry and Drywall: Building and repairing structural elements, installing fixtures, and handling minor carpentry work with precision. ·????????Safety Protocols: Emphasizing safety in every task, including proper use of tools, ladder safety, and compliance with regulatory standards. The CRM Residential Success Academy is more than just a training facility; it’s a commitment to investing in our people. By providing a space where our team members can grow, learn, and refine their skills, we ensure that CRM Residential continues to set the bar for excellence in property management for the next 50 years and beyond.

The CRM Home Office and Compliance Teams along with the Regional Managers got together so that everyone could show their appreciation for one another, and to show off their favorite team colors. Some cheers and some boos ensued and everyone had a great time.

Welcome to the CRM Family At CRM Residential Management, we’re excited to announce the expansion of our portfolio with several new properties that bring unique charm and a strong sense of community. We’re proud to welcome them into the CRM family, and here’s a look at these exceptional additions: ??? Rowan Towers Standing 15 stories high with 196 units, Rowan Towers is a vibrant community minutes from local schools, parks, and the Delaware River, offering a perfect mix of urban living and comfort. ??? Be A Gem Crossings? Located on Germantown Avenue in Hunting Park, this project has transformed a former nuisance motel into affordable housing, fully subsidized through the Housing Choice Voucher Program. Local leader Arletha Pickens says, “Be A Gem Crossings is the best thing for our community in a long time.” ?? Dauphin House? A welcoming community in North Philadelphia designed for the elderly and disabled, Dauphin House provides spacious homes close to essential services like food markets, pharmacies, and medical facilities. ?? Frankford House This new affordable housing development in Frankford is designed for seniors, with six fully accessible apartments supported by a Section 8 voucher subsidy. Frankford House fosters strong community engagement, making it a vibrant home for its residents. ?? JMB Gardens?? In Harrisburg, former Philadelphia Eagles running back LeSean McCoy has launched JMB Gardens, an affordable housing complex named after his grandparents. This development will bring much-needed affordable housing to the Harrisburg area. ??? Father Augustus Tolton Place?? A senior housing community in Philadelphia, Father Augustus Tolton Place offers modern apartments with exceptional service and is conveniently located within walking distance of shops and entertainment. ??? Bethel Village Set to open soon in the Harrisburg area, Bethel Village will provide affordable housing for seniors aged 62 and older, including apartments for those with disabilities, offering a secure and supportive environment. ??? Compassion Senior Living?? This upcoming senior living community in West Philadelphia’s Cobbs Creek neighborhood will be developed with the Church of Christian Compassion and local leaders, enhancing residents’ quality of life through various amenities. ?? Mid City Apartments?? Located in Center City Philadelphia, Mid City Apartments serves formerly homeless individuals. All units will be leased through the city’s permanent supportive housing program, offering stability to low-income residents. At CRM Residential, we’re excited about the positive impact these new properties will have on our residents. Our commitment to providing outstanding management services ensures that our communities are inclusive, supportive, and thriving. #AffordableHousing #CommunityLiving #CRMResidential #UrbanDevelopment #SeniorLiving #SupportiveHousing #HousingForAll

Welcome to the CRM Family At CRM Residential Management, we’re excited to announce the expansion of our portfolio with several new properties that bring unique charm and a strong sense of community. We’re proud to welcome them into the CRM family, and here’s a look at these exceptional additions: ??? Rowan Towers Standing 15 stories high with 196 units, Rowan Towers is a vibrant community minutes from local schools, parks, and the Delaware River, offering a perfect mix of urban living and comfort. ??? Be A Gem Crossings? Located on Germantown Avenue in Hunting Park, this project has transformed a former nuisance motel into affordable housing, fully subsidized through the Housing Choice Voucher Program. Local leader Arletha Pickens says, “Be A Gem Crossings is the best thing for our community in a long time.” ?? Dauphin House? A welcoming community in North Philadelphia designed for the elderly and disabled, Dauphin House provides spacious homes close to essential services like food markets, pharmacies, and medical facilities. ?? Frankford House This new affordable housing development in Frankford is designed for seniors, with six fully accessible apartments supported by a Section 8 voucher subsidy. Frankford House fosters strong community engagement, making it a vibrant home for its residents. ?? JMB Gardens?? In Harrisburg, former Philadelphia Eagles running back LeSean McCoy has launched JMB Gardens, an affordable housing complex named after his grandparents. This development will bring much-needed affordable housing to the Harrisburg area. ??? Father Augustus Tolton Place?? A senior housing community in Philadelphia, Father Augustus Tolton Place offers modern apartments with exceptional service and is conveniently located within walking distance of shops and entertainment. ??? Bethel Village Set to open soon in the Harrisburg area, Bethel Village will provide affordable housing for seniors aged 62 and older, including apartments for those with disabilities, offering a secure and supportive environment. ??? Compassion Senior Living?? This upcoming senior living community in West Philadelphia’s Cobbs Creek neighborhood will be developed with the Church of Christian Compassion and local leaders, enhancing residents’ quality of life through various amenities. ?? Mid City Apartments?? Located in Center City Philadelphia, Mid City Apartments serves formerly homeless individuals. All units will be leased through the city’s permanent supportive housing program, offering stability to low-income residents. At CRM Residential, we’re excited about the positive impact these new properties will have on our residents. Our commitment to providing outstanding management services ensures that our communities are inclusive, supportive, and thriving. #AffordableHousing #CommunityLiving #CRMResidential #UrbanDevelopment #SeniorLiving #SupportiveHousing #HousingForAll

CRM Compliance Team Gives Back To The Community. Four Years Strong: CRM Compliance Dept and Jersey City Puerto Rican Day Parade Organization Partner with GOYA Foods for Annual Food Donation For the fourth consecutive year, the CRM Compliance Department and the Jersey City Puerto Rican Day Parade Organization have teamed up with GOYA Foods to make a significant impact in the local community. On Thursday, July 25, 2024, these organizations came together to donate 250 bags of food to the residents of the Van Wagenen Apartments. We take immense pride in the dedication and hard work of our Compliance Department members, whose collaboration with Goya Foods has made this initiative possible. For over 85 years, Goya Foods has been a steadfast supporter of nearly 300 charitable endeavors, programs, scholarships, and events aimed at promoting culture and enhancing community wellness. Beyond this, Goya has led numerous disaster relief efforts, providing essential food donations during crises and continually partnering with local food banks, charities, and non-profits to assist those in need . This ongoing partnership exemplifies our commitment to community support and the well-being of our neighbors. Together, we are making a difference, one food donation at a time.

It is with great pleasure that we announce the promotion of Darleen Adens to Vice President of Operations. She will work with the Regional Managers to ensure CRM provides outstanding service.? ? In our 50th?year, it is so rewarding to recognize Darleen for her commitment to excellence and to CRM.??Darleen started her career with CRM 30 years ago as an Office Assistant. She was subsequently promoted to Assistant Community Manager. Continuing her rise through the ranks as Community Manager, Regional Manager and now Vice President of Operations. This represents one of our shining star as we and move forward with our New CRM. ? Darleen has an Accredited Residential Manager (ARM) designation as well as her Certified Property Manager (CPM) designation from IREM using the Minority Outreach Scholarship Program that was in existence at that time. She was one of the earliest in the country to gain the CPM designation using that program.?She also obtained her NJ Real Estate Sales license and is a Housing Credit Certified Professional (HCCP) under NAHB. ? CRM is forging ahead as we implement improved training programs and operations and software support.?We are also updating operations manuals and every aspect of the organization. We have come a long way recently and we will continue to move forward improving in every aspect of our organization.?We could not accomplish this without the support and commitment from all of our CRM Team members.?Thank you all.??Congratulations?to Darleen.?Now, let’s go!!

CRM Residential and our dedicated Regional Managers and Community Managers have just wrapped up an enriching experience at the 2024 JAHMA Spring Management Event! ? Over the past two days at The Borgata, Our team has engaged with hundreds of fellow affordable housing professionals from New Jersey, delving into insightful discussions, forging valuable connections, and gaining inspiration for the road ahead. ? A special thanks to JAHMA for organizing this impactful event, and to the vendors who provided invaluable resources tailored to our industry.

CRM Residential Operations and Accounting Training led by CEO Sam Rotter. On the 10th of April 2024, CRM Residential hosted a training session aimed at enhancing the skills of our Regional Managers and Community Managers as well as senior accounting staff. The session provided participants with invaluable insights into effective financial strategies and best practices. Held at the Conner Strong headquarters, the training brought together residential operations and accounting staff all eager to sharpen their abilities and contribute meaningfully to the improvement of operational processes and reporting. CRM’s CEO, Sam Rotter, personally spearheaded the session, imparting wisdom gleaned from years of experience in the industry along with VP of Compliance, Monique Strickland and Angie Bell, RealPage?Systems?Administrator, Steve Gould, Director of Maintenance, and Bernardo Coles, Executive Vice President. During the intensive training, participants delved into a wide array of topics including improving the end of month closing procedures, resident balances and the interplay of these critical areas on reporting. Sam Rotter emphasized the importance of understanding best practices and incorporating them into everyone’s daily tasks. He underscored CRM's unwavering commitment to providing community managers with the tools and knowledge needed to excel in their roles and make a positive impact on the lives of residents and improve property performance and provided a glimpse into future initiatives. Training is the cornerstone of the new CRM as we forge our path forward and celebrate our 50th?anniversary.

We're thrilled to announce the next phase of our revitalization efforts at 801 Residence - a 300-unit senior low-income housing property in Philadelphia, PA. Last week, we closed on tax credit financing for a subset of the units, marking a significant milestone for the project. Renovations will kick off soon, with an estimated construction period of around 12 months. ? HVPG acquired the property in November 2021, and we’re now gearing up for a comprehensive $15M upgrade initiative as part of our broader $153M investment in the property (total project costs). These upgrades will encompass a wide array of enhancements, including in-unit bathroom and kitchen replacements, ADA accessibility upgrades, lobby and community room renovations, life safety improvements, building system upgrades, and the installation of a new intercom and security camera system throughout the site. ? We have also secured long-term affordability for residents with a HUD project-based Section 8 HAP contract and LIHTC restrictions. Qualified tenants will continue to pay no more than 30% of their annual income in rent, and no one will be displaced due to these improvements. ? We couldn't have reached this milestone without the support of our incredible partners. A huge thank you to?Ready Capital,?PNC, U.S. Department of Housing and Urban Development, and our agency financing partners:?Pennsylvania Housing Finance Agency ?(PHFA),?Philadelphia Housing Development Corporation?(PHDC), and?PIDC. ? We’re eager to provide tenants with a safe, secure residential community that they’re proud to call home. Stay tuned for updates as we embark on the next phase of this project! #AffordableHousing #CommunityDevelopment