Cremation Association of North America

“Grief needs a collective approach,” reminds Jennifer Muldowney. “Neighbors, clubs, and local institutions stepping in to create spaces for healing.” Jennifer is an acclaimed speaker on grief, host of The Glam Reaper podcast, founder of Muldowney Memorials, and a celebrant who has witnessed many expressions of grief. Throughout her career, she has reassured hundreds of families that their feelings are normal and given them permission to feel without judgment. The Funeral Professionals Peer Support meeting on Tuesday, March 18 is an opportunity for funeral professionals to do the same for themselves and each other. Join the conversation on Tuesday, March 18, at 8pm EDT / 7pm CDT / 5pm PDT: https://lnkd.in/gM5wE7FS

To all amazing funeral professionals, your kindness and empathy touch the lives of so many. Happy National Funeral Director and Mortician Recognition Day! Your compassionate care brings comfort and healing to those in grief. Today and everyday, we are grateful for your unwavering dedication and professionalism.

How do you answer the phone? What do you believe you do well? We might feel that we know how to answer the phone, but secret phone shoppers observe that critical skills are generally not being implemented or not being used correctly. Incorporating these skills will make a big difference in allowing you to make a connection with callers. Cremation Phone Shoppers: Your Best First Impression is online and on-demand so you can refresh your skills. Just $15 for 1.0 hours of CE: https://lnkd.in/guQNt5Gz

The final day of the 2025 Symposium was last Friday -- and it ended on a high note! Thanks again to our insightful speakers, thoughtful attendees, and some of the best sponsors in the industry! We'll see you next time!

Remember this: happy workforce, happy leader. If you want to start focusing on growing your business, then consider getting management training for the simple fact that it ensures that you're hiring and training a team that will be with you throughout your growth as a company. Read on and learn why your company needs management training: https://lnkd.in/gMXpSWdj

Many thanks to Rose Hills Crematory for hosting the first Crematory Operations Certification of 2025! The roses were in bloom for our registrants and faculty Tom Krowl and Dave Daniels. Thanks to Implant Recycling for sponsoring!

"In central Queensland, [Australia,] the regional coastal city of Gladstone is trying to balance fulfilling people's dying wishes with a lack of land." "When you listen to the families on why they want those spaces … it's not a big deal for us as opposed to how important it is for them." https://lnkd.in/gZa_RgJs

A fantastic first day at CANA's 2025 Cremation Symposium! Many thanks to our thought-provoking speakers, generous sponsors and engaged attendees! Friday here we come!

?? Last Chance to Save $995: Buy 2, Get 1 Free on the CANA Deathcare Business Administration Certification! ?? Time is running out ?This offer ends February 28th — don’t miss your chance to start 2025 with a stronger, smarter team. The Deathcare Business Administration Certification is a 10-week, entirely virtual program designed to help your team: ? Master people and financial management ? Build a shared leadership foundation ? Network with peers across the industry ?? Don’t wait—secure your spot now and save $995! ?? Sign up your team of 3 today:? https://lnkd.in/gTBC_-kg #Leadership #TeamDevelopment #LastChance #ProfessionalGrowth

"They almost put it in the back of their mind and want to forget about it. And as years pass they feel, well we might as well just leave them with the funeral directors." https://lnkd.in/gqMYzS9b